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Coralling Contracts

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Handed new responsibilities, Army Sustainment Command builds services contract management from the ground up.

by Mr. Jerome Jastrab

Government contracting is indeed a complicated and, at times, perplexing business. It’s an arena governed by the massive Federal Acquisition Regulation, where lack of knowledge and failure to perform due diligence can significantly increase the government’s exposure to cost and performance risks. Imagine you’re building a house and you ask the general contractor how many subcontracts he had open, which companies held them, what type of work the subcontractors were performing and how he would assess the quality of their work. Now imagine his or her response to those questions is, “I’m not really sure.”

That’s similar to where the U.S. Army Sustainment Command (ASC) found itself at a command level in October 2010, when the U.S. Army Installation Management Command Directorates of Logistics, now known as Logistics Readiness Centers (LRCs), were placed under operational control of the U.S. Army Materiel Command, ultimately being reassigned in October 2012. This significantly changed the culture of ASC, as contracted services became a major component of ASC’s logistics capability; today ASC has more than 350 services contracts worth nearly $1 billion in annual spending—about half of ASC’s budget.

BOX UP, READY TO GO

BOX UP, READY TO GO
Contract workers prepare to load a ship with military containers and vehicles in June 2015 in support of the European Activity Set buildup at the Army Sustainment Command’s Army Strategic Logistics Activity – Charleston (ASLAC), located on Naval Weapons Station Charleston, South Carolina. After Army Logistics Readiness Centers transitioned to the Army Materiel Command in 2012, ASC implemented a series of programs and processes to oversee contract performance and ensure that its services contracting efforts were on track.

Directly following the transition, services contracts were generally decentralized down to the LRC at each installation and there was no comprehensive command-level oversight and management of contracted services from a portfolio management perspective. Considered common practice at the time, this structure reflected larger issues across the entire DOD. As recently as May 2015, a U.S. Army Audit Agency report stated: “Army leaders had no reliable means of knowing how many service contracts had been awarded for the Army or the value of those contracts.” It’s not a huge leap to infer from this statement that this lack of visibility brings with it inherent waste, and that opportunities exist to achieve significant savings.

‘SERVICES CONTRACTING A TEAM SPORT’
Instructors at the Defense Acquisition University (DAU) are fond of saying, “Services contracting is a team sport,” one that involves all stakeholders. During the initial phase of assuming responsibility of the LRCs, the newly assembled ASC stakeholders were not functioning as a team. Complicating factors included the geographical dispersion of the LRCs and the diversity and geographical dispersion of supporting contracting agencies. Additionally, as has been documented in several audits, Army commands responsible for the organizations generating the requirements for services contracts had neither the automated tools nor the business skills to take on the task of managing services contracts throughout their life cycle.

GOING UP

GOING UP
Contract workers conduct maintenance on military equipment in support of the European Activity Set at ASLAC, a government-owned, contractor-operated facility that provides maintenance services for the Army’s Prepositioned Stocks (APS) program, in June 2015. ASC, which oversees the APS program, has taken steps recently to ensure that Army commands have the tools and the business training to manage services contracts throughout their life cycle.

With a desire to gain visibility of all service contracts at the command level to enable program management, and considering the lack of an Army enterprise business intelligence tool that could manage this type of information, ASC realized it had to help itself, and help itself fast. The first step was to build an inventory of services contracts, establish processes to review and approve requirements and then create automated tools to support these processes. Historically, DOD had seen services contracts as enablers in fulfilling operational requirements, and not as something in their own right, and as a result there were no automation systems in place to track them outside of the contracting community.

ESTABLISHING THE DATABASE
Out of necessity, ASC developed the Enterprise Requirements Management System (ERMS), the ASC Service Requirements Tracking Database (ASRTD) and the Services Contract Approval (SCA) Routing. ERMS is an automated tool that facilitates requirements validation and creates a detailed record of services requirements for the current budget year. ASRTD maintains a record of current and closed contracts, creating a historical lineage of contracts to requirements and the forecast life cycle based on programmed periods of performance. SCA Routing is an automated staffing and approval tool to process the request for services contract approval form, which also shares data with ASRTD. (See Figure 1.)

ORGANIZING THE DATA

FIGURE 1: ORGANIZING THE DATA
ERMS facilitates requirements validation and creates a detailed record of services requirements; ASRTD maintains a record of current and closed contracts; and SCA Routing processes the request for services contract approval form. (All graphics courtesy of ASC)

Once ASC was able to track services contracts, leaders wanted to put together a team with the skills to use that data to develop efficiencies and control costs. The goal was to develop the business skills needed to review and improve acquisition strategies in coordination with contracting partners, and then ensure contractor performance after a contract was awarded. To develop the requisite skills, ASC established the Installation Logistics Division, a staff element that could actively manage the LRC’s services requirements by commodity through the service acquisition life cycle. ASC also established the Contract Management Office (CMO) to serve as a bridge between the requiring activities and the contracting agencies. In coordination with this action, the Army established the position of portfolio manager for logistics management services in ASC headquarters as part of its horizontal governance structure; that function was also placed in the CMO. With those changes, ASC had the structure in place to initiate continuous improvement in services contracts management.

One of the first significant efforts at improving the efficiency of services contracts was using a portfolio approach to establish the Enhanced Army Global Logistics Enterprise (EAGLE) basic ordering agreement, a contract vehicle created to set up a single logistics provider for all supply, maintenance and transportation requirements on an Army installation or joint base. The acquisition strategy was approved in February 2012 and the first task order was awarded in August 2013.

LIFT THAT BALE

LIFT THAT BALE
Contracted longshoremen offload containers from a ship at Military Ocean Terminal Sunny Point near Wilmington, North Carolina, March 2015. Contracted services are a major component of ASC’s logistics capability: It has more than 350 services contracts worth nearly $1 billion in annual spending, representing half of ASC’s budget. (Photos by Sgt. 1st Class Shannon Wright, ASC Public Affairs)

Following the successful launch of EAGLE, ASC then began to focus on improvements in the contract pre-award phase, specifically on standardizing performance work statements (PWS) and quality assurance surveillance plans (QASP) for each commodity of logistics services. ASC sought the support of DAU, using the DAU Service Acquisition Workshop, where DAU instructors facilitate PWS and QASP development, and the DAU Acquisition Requirements Roadmap Tool Suite, a “how-to” guide to effectively managing services requirements—a sort of “Services Acquisition for Dummies”—to develop and refine these products. To further increase competition and productivity and improve market research, ASC also expanded the use of industry days, small business symposiums and advance planning briefings for industry. Finally, to tie all these efforts together, ASC established a business process where all services requirements with a total value above $200,000 are reviewed by an acquisition strategy review board made up of members of the Senior Executive Service from ASC and the U.S. Army Contracting Command (ACC). There, a multifunctional team from the requirements and contracting community works to develop and present an acquisition strategy to the board for approval.

ASC’s most recent initiatives focus on contract post-award activities, primarily monitoring costs and contractor performance. To accomplish this, ASC has begun conducting a quarterly contract management review, or CMR. The CMR is an open forum that allows the ASC commanding general to review the services contract inventory and discuss service contract performance with the headquarters staff, Army field support brigade (AFSB) commanders and supporting commanders and managers from ACC. As part of this review, the activity responsible for each services requirement assesses each contract using cost, schedule and performance as evaluation metrics. Subsequently, each AFSB then selects two to three contracts to undergo a “deep dive” review, which they brief to the ASC commanding general. As part of this review, contracting officer’s representatives’ surveillance activities and ratings of contractor performance are reviewed. Positive or negative trends are identified and then addressed if necessary, making the command more responsive to situations where a contract may be veering off course. Finally, to spread best practices across the command and to identify potential pitfalls, each commander or responsible manager is given the opportunity to share lessons learned with their peers. The CMR is already paying dividends, as it has renewed focus on the importance of post-award surveillance activities and documenting contractor performance throughout the command.

EAGLE HAS LANDED

EAGLE HAS LANDED
The Enhanced Army Global Logistics Enterprise (EAGLE) basic ordering agreement was created to establish a single logistics provider on an Army installation or joint base. To date, the program has awarded 30 task orders totaling $1.8 billion, generating a cost avoidance savings of 19 percent.

CONCLUSION
As ASC moves forward in an environment where resources are constrained but customers continue to expect the same level of quality logistics services, the command plans to build on the successes achieved over the past four years. EAGLE will remain one of ASC’s largest programs; to date the program has awarded 30 task orders totaling $1.8 billion—generating a cost avoidance savings of 19 percent—and reduced the number of duplicative contracts by 56 percent. ASC plans to complete the remaining 16 EAGLE task orders by FY18 for a total value of approximately $4.5 billion, which will generate additional cost avoidance savings. Other future efforts will focus on driving down costs through better cost analysis and management, following the DOD lead to reduce duplicative contracts through use of strategic sourcing, and continuing to implement Better Buying Power initiatives on future contracts. Contracted services will remain an integral part of the way ASC provides sustainment to the Army. Improving the business skills to be able to effectively partner with ACC and achieve best value for the government will be critical to continued success.

For more information on the EAGLE program, go to http://www.acc.army.mil/contractingcenters/acc_ri/eagle/index.html or email usarmy.ria.asc.list.lce@mail.mil

MR. JEROME JASTRAB is the Army’s portfolio manager for logistics management services at the Army Sustainment Command at Rock Island Arsenal, Illinois. He holds a master’s degree in strategic studies from the U.S. Army War College, a master’s in international relations from Troy State University and a bachelor’s in industrial technology from the University of Wisconsin-Platteville. He is Level III certified in life cycle logistics and Level I certified in program management, and is part of the Army Acquisition Workforce.

This article will be printed in the October – December issue of Army AL&T magazine.

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A Big Lift

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Partnering with industry early in a program life cycle can highlight new and unexpected ways to act on Better Buying Power principles. One industry-academia consortium offers research and development, facilitates study groups and provides input on draft requirements for the next generation of vertical lift aircraft.

by Mr. Richard Kretzschmar

As stewards of constrained and precious resources, Army project managers are continuously challenged to think strategically to provide the most affordable, value-added military capability to the warfighter. In 2010, Ash Carter, then undersecretary of defense for acquisition, technology and logistics, codified a set of fundamental acquisition principles, titled “Better Buying Power,” intended to achieve greater efficiencies through affordability, cost control, elimination of unproductive processes and bureaucracy, and promotion of competition. Using these principles is not the sole responsibility of the project manager; rather, all stakeholders with bearing on the execution and eventual outcome of a major defense acquisition program should be considering their potential role in implementing these best practices.

A particularly important stakeholder in this endeavor is the industry partner. Given its alternate perspective, industry input early in a program life cycle provides an opportunity to consider methods to implement the better buying power principles that might not be considered from a solely government perspective. Moreover, transparent discussions with industry on emerging operational requirements allow government representatives to make more informed decisions on the state of critical technology maturity and the marginal costs associated with using these technologies to meet these emerging system requirements. Transparent discussions also facilitate opportunities for shared investment. The earlier these discussions begin in the program planning process, the greater the opportunity to benefit from industry involvement.

As a “new start” developmental program—one receiving funding for the first time—the Future Vertical Lift (FVL) program is perfectly suited to garner the maximum benefit from this deliberate and transparent interaction with industry partners.

WHAT IS FUTURE VERTICAL LIFT?
In the National Defense Authorization Act for Fiscal Year 2009, Congress directed DOD to “outline a joint approach of the development of vertical lift aircraft for all the military services.” In response, the secretary of defense established the DOD FVL initiative to address vertical lift capability requirements, focus technology development and determine feasible and affordable solutions in support of the joint warfighter beyond 2030. FVL is envisioned as a family of vertical lift aircraft that is subdivided into multiple payload classes with significant overlap and commonality of software and hardware components. Each class of aircraft will have the potential for service-unique or mission-specific variants.

The dedicated and talented service representatives who execute the mission of the FVL initiative are organized into four integrated product teams: requirements (RIPT), science and technology (SIPT), acquisition (AIPT) and common systems, each focused on coordinating and synchronizing service activities in their respective area of expertise. (See Figure below.)

AROUND WE GO

Participants in the FVL initiative are organized into four integrated product teams, with each concentrating on service activities in their area of expertise. These IPTs have been key contributors to a number of governing documents, including a capabilities-based assessment, an initial capabilities document and an initial capability refinement document. (SOURCE: PEO Aviation)

Since inception, these groups have executed a number of efforts to develop governing documents for the FVL programs of record. These efforts include:

  • 2009 FVL Capabilities-Based Assessment and Science and Technology Plan.
  • 2012 FVL Strategic Plan (signed by the deputy secretary of defense).
  • 2013 Initial Capabilities Document for FVL Family of Systems (approved by the Joint Staff).
  • 2014 FVL Concept of Operations (approved by the Joint Staff).
  • 2016 Initial Capability Refinement Document for the first FVL program of record (approved by the Joint Staff).

The FVL programs focus on meeting the requirements associated with the existing fleet of aircraft identified in the FVL initial capabilities document, thereby providing a strategic advantage to the joint warfighter community through significant improvements in vertical lift capability. Elements of the FVL strategy include: a joint service, departmentwide, portfolio approach to a family of systems; common systems and open architecture; enhanced science and technology (S&T) investment to mature critical technologies; setting conditions for successful transition to program(s) of record; and most pertinent to this article, industry and academia partnership or interaction early in the program life cycle.

INDUSTRY’S EARLY PARTICIPATION
Industry partnerships in FVL and related activities have been numerous, multifaceted and critical to the many successes to date. Although it’s impossible to capture all efforts succinctly in this article, one of the significant contributions is worth discussing in some detail. To take advantage of industry expertise and experience to inform requirements, develop strategies and assess technological maturity, the Vertical Lift Consortium (VLC) was established in the early years of the FVL initiative.

Formed in 2009, the VLC has partnered with the government to conduct research and development efforts for emerging aviation technologies. Its 67 member organizations represent large and small businesses, research universities and innovative, nontraditional technology firms. The VLC vision is to be a cohesive national resource that government customers can efficiently access for innovative technologies to fulfill critical DOD vertical lift needs. This invigorates the U.S. industrial base, drives innovation and achieves an international competitive edge. The VLC has worked closely with the government in several ways during the past year, some of which are noted below.

Achieving affordable programs: At the request of the FVL Joint Council of Colonels, the VLC undertook an effort to study FVL requirements, acquisition and commonality. Through meetings, workshops and focused team efforts, the VLC produced recommendations for more efficient and affordable development and delivery of an FVL family of systems.

Transparency in emerging requirements: The VLC hosted two FVL concept of operations workshops for the FVL RIPT, with more than 40 VLC member organizations participating. A third workshop with the FVL AIPT focused on the business case analysis for FVL. These workshops garnered industry perspective on the viability and affordability of pursuing specific combinations of operational requirements.

Rotorcraft cost modeling collaboration: VLC members collaborated on cost modeling software to estimate design costs of future helicopters. An existing government standard cost model was expanded and calibrated using data from Bell Helicopter, Sikorsky and Boeing for the drive system from each of three rotorcraft (the UH-1Y Venom, the UH-60M Black Hawk and the CH-47 Chinook). The model will be expanded further as more data become available. VLC also provided recommendations to the Army for improving existing cost models for estimating research and development costs of new concepts.

Joint common architecture: A key to the early success of the FVL effort is an enhanced and coordinated S&T program dedicated to maturing critical technologies identified by the FVL SIPT. Led by the U.S. Army Aviation and Missile Research, Development and Engineering Center (AMRDEC), the Army’s Joint Multi-Role Technology Demonstrator (JMR-TD) is the flagship program anchoring the Army Aviation S&T portfolio. The VLC collaborated with the JMR-TD project office to continue the development of version 1.0 of the joint common architecture reference architecture. This development effort defined the fundamental concepts and components of an aircraft software architecture and their relationships to guide the development of solution architectures.

Subject matter experts representing 10 VLC organizations provided direct support to this development effort, and review and comment was provided from the broader VLC membership. These efforts have set the stage to pursue what is potentially the greatest opportunity for life cycle cost reduction across the FVL family of systems through software reuse, improved efficiency and flexibility in software integration and quicker and more efficient certification of software modifications.

Program efficiency: VLC also has been working to establish its other transaction agreement (OTA), a dedicated contracting vehicle that provides flexibility to government organizations in selecting competitive research and development projects to mature technology and to initiate studies and analysis efforts associated with FVL and related activities. [For more on the value of using other transaction authority with high-tech consortiums, see “In the Shark Tank,” Page 82, in the January – March 2016 issue of Army AL&T.] To date, VLC has hosted multiple competitions to develop FVL technologies and has implemented streamlined processes and single-point contracting to facilitate the rapid development of innovative technologies. (See Figure below.)

WORKING THE PROCESS

The “other transaction” agreement process allows government sponsors and consortium members to discuss topics of interest for which the government sponsor can submit research plans. The consortium management firm serves as the clearinghouse to consolidate and issue requests for proposal, assess submitted proposals for compliance and completeness and coordinate with the government sponsor executing the source selection. Pending completion of the source selection, the task orders are awarded to the selected consortium member. (SOURCE: Vertical Lift Consortium)

OTA successes include the transition of the National Rotorcraft Technology Center (NRTC) FY15 contracting efforts to the OTA, providing more efficient government program oversight and expanding industry participation. Under the OTA, the NRTC experienced an average cycle time of seven months from proposal receipt to contract award for nine projects in the following technical areas:

  • Extreme reliability and structural integrity, and zero-maintenance aircraft systems.
  • Airworthiness and rapid certification of complex systems.
  • Advanced component design and analysis tools.
  • Rotorcraft drive technology.
  • Aeromechanics modeling, design and analysis.

On another VLC project, the U.S. Army Aviation Applied Technology Directorate is developing and testing a vibration damping system. Initiated as a proof of concept, the project recently transitioned to a prototype demonstration. It is being performed by a small nontraditional contractor, D-Strut of Scottsdale, Arizona, and is demonstrating how the OTA can reduce acquisition lead time in a competitive environment and shorten the timeline from research and development to fielding.

Shared investment: Perhaps the single greatest contribution industry has made early in the FVL program is shared investment. In 2013, AMRDEC awarded four JMR-TD air vehicle technology investment agreements to begin initial design of four objective vehicle concepts that meet notional FVL system specifications. Army and industry partners have invested about $1 billion in this endeavor, with industry providing nearly two-thirds of the investment resources.

FVL PATH FORWARD
Beginning in FY16, the FVL initiative began transitioning to a program of record that will develop an aircraft to meet the requirement of the initial FVL capability set. As the lead service, the Army established a project management office under the Program Executive Office (PEO) for Aviation to lead this development and shepherd the joint participation program through the acquisition process. (See Figure below.)

WHAT LIES AHEAD

The joint FVL program was created seven years ago to address vertical lift capability requirements and determine feasible solutions to support warfighters in 2030 and beyond. Among the key milestones for FVL are an RFP decision in FY19 and Milestone C 10 years later. Low-rate initial production for the first capability set is projected for 2030. (SOURCE: Vertical Lift Consortium)

Key milestones for the first FVL acquisition program are:

  • Materiel development decision by the defense acquisition executive in October 2017.
  • First flight of JMR-TD in 2017.
  • Release request for proposals for technology maturation and risk reduction contracts in 2019.
  • Milestone A to enter technology maturation and risk reduction in 2021.
  • Milestone B to enter engineering and manufacturing development in 2025.
  • Low-rate initial production for the first capability set in 2030.

CONCLUSION
The DOD FVL initiative established the foundation in requirements development, identification of critical technology needs and acquisition planning. This foundation serves as the basis for successful transition to service-led programs of record to develop and acquire the necessary platforms and architecture to field a fleet of next-generation rotary wing aircraft. Early success of the FVL initiative and related technology development efforts is in no small part the result of deliberate, consistent and enthusiastic involvement of industry. This key element of the FVL initiative strategy will continue in Army and other service-led FVL programs of record to ensure the broadest set of perspectives in identifying innovative and creative ways to achieve affordable programs.

For more information, contact the Improved Turbine Engine/Future Vertical Lift Project Office at 256-313-2020.

The Shape of the Future

FVL is meant to develop replacements for the Army’s UH-60 Black Hawk,
AH-64 Apache, CH-47 Chinook and OH-58 Kiowa helicopters. Four different sizes of aircraft are to be developed and will share common hardware such as sensors, avionics, engines and countermeasures. Each class of aircraft will have the potential for service-unique or mission-specific variants. (Image courtesy of PEO Aviation)

MR. RICHARD KRETZSCHMAR is the project manager for Improved Turbine Engine and Future Vertical Lift within PEO Aviation. Previously, he served as the deputy project manager for Army Unmanned Aircraft Systems and as the deputy director of AMRDEC’s System Simulation and Development Directorate. He holds an MBA from the Massachusetts Institute of Technology and an M.S. in aerospace engineering from Auburn University. He is Level III certified in program management.

This article was originally published in the July – September 2016 issue of Army AL&T magazine.

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Been There, Done That: Acquisition Reform

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With all due respect, you don’t know jack: A former program manager offers his idea for effective acquisition reform – giving MDA to PEOs

by Dr. Robert F. Mortlock, Col., USA (Ret.)

Attention, senior defense officials, senior service officers and congressional leaders: With all due respect, in most cases you are not the most qualified to make defense acquisition decisions. There are simply too many competing priorities and, frankly, you probably don’t know jack about most program specifics.

The root causes of the program failures within DOD are not hard to identify: changing requirements or “requirements creep;” military-unique, stringent ruggedization requirements; unstable budgets and limited resources; immature technology and integration challenges; the rapid pace of technology changes; deliberate decision support templates unable to adapt to rapidly evolving threats; limited incentives and high barriers to entry for commercial innovation and competition because of a legislatively and regulatory complex federal procurement system; and political pressures and legitimate needs for a healthy defense industrial base to advance national policy objectives. The complex interaction of all these factors makes sweeping defense acquisition reform initiatives ineffective.

The Office of the Secretary of Defense (OSD) and service leaders are the most capable leaders in the history of the profession of arms, as evidenced by the most respected, technologically advanced and most capable military force successfully executing missions around the world. OSD and service leaders are in many ways the equivalent of private sector CEOs, overseeing programs in the billions of dollars. Like the rest of us, they have their capability gaps; the really successful CEOs recognize these limitations and surround themselves with a team that compensates for these gaps. For example, would the CEO of $2 billion company make a large financial commitment without the expert advice of at least one business adviser or a team of MBAs, as well as the board of directors? Not likely. Service leaders? Somehow, their operational leadership excellence equates to business intellect. This way of thinking is a mistake.

ACQUISITION TRIAD

FIGURE 1: ACQUISITION TRIAD
The defense acquisition institution can be thought of as a three-legged stool: one for the generation of requirements (JCIDS); a second for the management of program milestones and knowledge points (DFAR); and a third for the allocation of resources (PPBES). (SOURCE: Dr. Robert F. Mortlock, Col., USA (Ret.)

ACQUISITION REFORM OFF TRACK
I don’t believe that recent legislation in the National Defense Authorization Act (NDAA) for FY16 giving service chiefs more acquisition authority is a step in the right direction. The service chiefs will need to stand up acquisition cells to support these new responsibilities, adding more bureaucracy. The defense acquisition institution can be thought of as a three-legged stool, or a triad, with three decision support templates to guide programs: one for the generation of requirements known as the Joint Capabilities Integration and Development System (JCIDS); a second for the management of program milestones and knowledge points, known as the defense acquisition management system and governed by Defense Federal Acquisition Regulations (DFAR); and a third for the allocation of resources known as the Planning, Programming, Budgeting and Execution System (PPBES). (See Figure 1) The service chiefs already have oversight over two of the three legs: requirements (JCIDS) and funding (PPBES). Real reform will only come when the service chiefs exercise control and oversight of requirements and funding, and layers of bureaucracy and oversight are eliminated from the third leg, the defense acquisition management system described in the DOD 5000 series regulations. (See Figure 2.)

Decades of acquisition “reform” initiatives have failed to produce true innovation and change within defense acquisition because they have not addressed requirements (capability-based and threat-driven), funding (fiscal year- and calendar-driven) and acquisition (milestone- and event- driven) reform with equal vigor. Acquisition reform initiatives have tended to focus on the defense acquisition management system—for example, annual NDAA acquisition reform initiatives from Congress and multiple Better Buying Power initiatives from DOD—and have not succeeded in integrating these mutually supporting decision support templates.

One defense acquisition reform initiative that continually appears over the years is the elimination of non-value-added oversight and bureaucracy. The FY16 NDAA targets the reduction of layers of acquisition bureaucracy. In terms of lean thinking (a well-documented, successful commercial industry best practice), non-value-added oversight and bureaucracy equates to waste. All three Better Buying Power (BBP) initiatives outline goals to streamline management, eliminate unnecessary oversight, reduce documentation and empower program managers (PMs).

However, the success of specific actions taken to effectively change statute, policy or regulations and successfully implement these changes over time is debatable. Therefore, from a former PM perspective, I’ll make a specific recommendation that I believe would target the elimination of non-value-added oversight and bureaucracy.

BUREAUCRATIC OVERKILL

FIGURE 2: BUREAUCRATIC OVERKILL
The layers of bureaucracy and oversight in the defense acquisition management system described in the DOD 5000 series regulations. (SOURCE: Dr. Robert F. Mortlock, Col., USA (Ret.)

MY BIG IDEA
The only way we are very going to truly eliminate unnecessary bureaucracy is to change the mission of OSD and service-level acquisition leaders to oversight, with decision-making being left to those with the expertise to make those decisions. Specifically, I believe that the Milestone Decision Authority (MDA) for acquisition programs should be at the program executive officer (PEO) level. PEOs are trained, educated, certified members of the acquisition profession. They have decades of operational management experience and training in leading program offices, and they possess the necessary technical and business acumen, as well as the mandated acquisition certifications required of members of the acquisition profession. By making PEOs the MDA of acquisition programs, OSD and service acquisition staffs can be optimized for oversight roles exclusively. Their advice to senior leaders would be oversight and not decision-making—a lower threshold. Currently, OSD and service acquisition staffs have grown because they support the defense acquisition executive (DAE) or service component acquisition executives (CAEs) as decision-makers—considerably smaller staffs would be required to support the DAE or CAEs as oversight to PEO MDAs. Ultimately, the MDA decisions are merely recommendations to service leadership, who control the overall service modernization strategy with requirements and resources.

CONCLUSION
So, Congress—specifically, the House and Senate armed services committees, responsible for the NDAA—I’m talking to you: You got it right to try to legislate defense acquisition reform, but you didn’t target the root cause of the issue: non-value-added bureaucracy and oversight of programs. If you want to reduce service and OSD acquisition staffs and not simply transfer the bloat to another part of the service, strip the decision-making authority away from top-level OSD and service officials and give that authority to the folks who are truly and uniquely qualified: members of the acquisition profession who have the education, training, expertise and experience to make those decisions—PEOs. PEOs are demonstrated leaders, acquisition professionals, and an underutilized, invaluable national resource available for OSD and service leaders.

DECISIONS, DECISIONS

DECISIONS, DECISIONS
DOD already has invested in the training, education and experience of PEOs—maximize this investment and empower PEOs as the program milestone decision-makers. (SOURCE: U.S. Army Acquisition Support Center)

The DOD 5000 directive is based clearly and rightly on the policy objectives of flexibility, responsiveness, innovation, discipline and streamlined effective management while emphasizing competition. More BBP initiatives that reiterate the same concepts in the DOD 5000 series are not needed. Enforce the principles and concepts already outlined therein. Keep acquisition reform simple and target the non-valued-added processes. Target bureaucracy and the result will be the elimination of waste and the effective application of the commercial best practice of lean thinking. DOD already has invested in the training, education and experience of PEOs—maximize this investment and empower PEOs as the program milestone decision-makers. Make the PEOs the MDAs for their assigned programs by mandating it in new congressional NDAA legislation and by changing DOD acquisition policy and regulations.

Can I say for sure that PEOs as MDAs would eliminate all acquisition program cost and schedule overruns and performance shortfalls? Unfortunately, no. But it would empower the right folks and simplify the PM chain of command, applying a key principle of war—simplicity—to defense acquisition. I acknowledge that this recommendation only addresses bureaucracy and oversight within the defense acquisition management system—another incremental reform approach, you might say. However, if we first establish trust and confidence in PEOs as MDAs, over time maybe we can expand the conversation to consider giving PEOs not only MDA responsibilities but funding and requirement authorities as well, thus applying another key principle of war: unity of command.

DR. ROBERT F. MORTLOCK (COL, USA, Ret.) managed defense systems development and acquisition efforts for the last 15 of his 27 years in the Army, culminating in his assignment as the project manager for soldier protection and individual equipment in PEO Soldier. He retired in September 2015 and is now a lecturer for defense acquisition and program management in the Graduate School of Business and Public Policy at the Naval Postgraduate School in Monterey, California. He holds a doctorate in chemical engineering from the University of California, Berkeley, an MBA from Webster University, an M.S. in national resource strategy from the Industrial College of the Armed Forces and a B.S. in chemical engineering from Lehigh University.

This article will be printed in the October – December issue of Army AL&T magazine.

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Technically Speaking

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An atomic engine that has all of the power but none of the moving parts

by Dr. Brendan Hanrahan

What if atomic crystals could send pulse power to light up a room?

Back in 314 B.C., a student of Socrates described bits of sawdust that gravitated to a stone thrown into a camp fire. What was an oddity then might be a solution as technology comes of age.

In 1946, more than 17,000 vacuum tubes clicked away in a crowded room and 20 seconds later, ENIAC—the Electronic Numerical Integrator And Computer—had calculated the trajectory of an artillery shell for the Ballistics Research Laboratory. Attendees got to keep a printout as a keepsake. Exciting! The following year, John Bardeen, Walter Brattain and William Shockley would invent the semiconductor transistor. The properties of the semiconductor material accomplished much of the same tasks of the vacuum tube machine, which marked the beginning of the end for vacuum tube-based systems. A material replaced a machine.

THE ATOMIC ENGINE

THE ATOMIC ENGINE
Heat causes motion of the asymmetric atom (blue) in the pyroelectric crystal, which is converted to electrical power in a repeating process. (Illustration by Eric Proctor, U.S. Army Research Laboratory (ARL)

In my research, what I’d like to know is which pyroelectric material is the one that will have the best chance of success in practical use for the Army. In general terms, an engine’s job is to convert one form of energy into another. This process is described in thermodynamics (the study of heat, energy and work). Why is this important? Because more than 75 percent of the electricity production around the world starts with heat. For example, a coal-fired power plant burns coal to create steam, which in turn drives a turbine.

We’re all familiar with the internal combustion engines that power our cars. Energy conversion begins with the piston in your car quickly compressing the air in the cylinder. Adding gasoline and a spark creates combustion, causing a quick pressure rise. Pressure pushes on the piston, which spins the crankshaft, eventually transferring energy to the wheels. The piston comes back up in the cylinder and we’re ready to start all over again. That process doesn’t just convert energy into motion, it also converts energy into heat, nearly all of which is wasted.

What if these same processes could be accomplished with less waste on the atomic scale, mimicking pistons with atoms? How could we exploit the technology?

We explore the once mystic crystals because we know that the material has polarization, which can be altered by an electric field; and we see a potential pathway between thermal and electrical energy conversion, which is the ultimate goal.

CRYSTAL CLEAR
These crystalline materials are made up of an ordered arrangement of atoms. Some atoms have a positive charge and some a negative charge. The pyroelectric materials look like a box of atoms with a single atom that is almost, but not quite, in the center. That means that the charge is more positive on one side or another. However, when you heat the material, the atom that was slightly offset centers itself to form an evenly charged surface. The asymmetry caused by the material’s polarization, or internal electric field, causes the electric charge on the surface to change when the polarization changes as the material is heated or cooled.

In the 1700s and 1800s, a number of today’s legendary scientists had explored pyroelectric properties: Carl Linnaeus, who created the two-name system we use to classify animals, plants and minerals; Joseph Priestly, who discovered oxygen; and Pierre and Marie Curie, who were credited with advances in radiation, magnetism and crystallography.

It was not until later that pyroelectrics were considered for everyday use. Nowadays, pyroelectrics are primarily used in home security systems, where infrared radiation is absorbed by the pyroelectric material, which enables motion detection.

ATOM-LEVEL POWER

ATOM-LEVEL POWER
Pyroelectric materials produce energy at the atomic level when they are heated or cooled. (Image by zoom-zoom/iStock)

CHARGE IT
We explore the once mystic crystals because we know that the material has polarization, which can be altered by an electric field; and we see a potential pathway between thermal and electrical energy conversion, which is the ultimate goal.

Let’s figure out how a pyroelectric engine would work. First, it would look a lot like a sandwich, with a pyroelectric material between metal electrodes. Let’s go back to internal combustion, where the first process in energy conversion is compressing air and fuel. In the same way, the pyroelectric engine has an electric field with polarization that pushes a charge in one direction or the other until heat is applied.

The extremely thin pyroelectric engine heats up quickly, loses polarization, and electricity gets pushed evenly onto its surface. This is analogous to the power stroke of an internal combustion engine’s piston, but you’re pushing charge, not wheels.
So, in the same way that to keep the cycle goingan engine keeps cycling, the piston has to rise and compress fuel and air again, we have to cool and remove the charge to keep the cycle going over and over again.

The voltage created through the electric field of atoms adds massive “pressures” with the ease of flipping a switch. Pyroelectric materials can also be made into sheets of thin film. Whether this material could ever replace a generator for modern uses like lighting a tent city, will be determined as the science advances.

The temporary voltage that occurs when pyroelectric materials are heated and cooled is one of the least written-about in materials science literature. Historically there have been concerns such as the efficiency of the heat transfer. Recent advances in pyroelectric materials science have suggested that a pyroelectric engine eventually could reach the potential to make it a transformative technology.

PYROELECTRIC HEAT ENGINE

PYROELECTRIC HEAT ENGINE
Pyroelectric material can be made into a thin film so these “engines” can be extreme small, scalable and made to coat uneven surfaces. (Illustration by Eric Proctor, U.S. Army Research Laboratory)

CONCLUSION
Getting the pyro-material, the cycle and the measurement right requires a diverse team of scientists and engineers working together. U.S. Army Research Laboratory scientists are confident, though, that exploring this unique connection between the thermal and electrical realms will lead to new technologies that could leapfrog the ones we are looking at today, enabling new power sources for the future.

Electrical power will continue to be both a necessity and a challenge for our armed forces and the civilian world. Most of the power we use comes from some kind of heat source and goes through a similar energy conversion process in machines. A material that produces electricity that could replace machines could, as silicon did with vacuum tubes, make processes vastly more efficient, potentially much less costly and add yet another exciting technology that lead to innovations we can’t even begin to imagine. The good news is that there are myriad new energy generation and storage technologies being researched inside and out of DOD.

For more information, contact the author at (301) 394-1960 or at brendan.m.hanrahan.civ@mail.mil.

For information about the U.S. Army Research Laboratory’s collaboration opportunities in materials science, go to http://www.arl.army.mil/opencampus/.

DR. BRENDAN HANRAHAN works in the Energy and Power Division at the U.S. Army Research Laboratory in Adelphi, Maryland, and leads a pyroelectric energy conversion project. He is also co-founder of a race series originating in Washington that has raised $11 million for research into neurofibromatosis. He holds doctorate and master’s degrees in materials science and engineering from the University of Maryland and a B.S. in ceramic and materials engineering from Clemson University.

This article will be printed in the October – December issue of Army AL&T magazine.

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Making Innovation Happen

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The U.S. military is at a historic crossroads, as DOD acknowledges that indisputable U.S. military dominance is a thing of the past. As DOD and the Army seek to marshal all possible resources to drive innovation and provide the latest capabilities, a picture of collaboration emerges, but it’s far from complete.

by Ms. Margaret C. Roth

After 40 years of unquestionable U.S. military dominance over its adversaries, Pentagon officials say that our decisive advantage is gone.

Defense research and development (R&D), an indisputably powerful engine of innovation, has taken a sizable hit in the past decade. That is also true of industry’s own, invaluable independent R&D (IR&D), but for different reasons. Deficit-­driven budget cuts have reduced DOD spending on R&D by 18 percent from FY06 to FY16, according to the American Association for the Advancement of Science. The Army itself has seen a 49.8 percent reduction in R&D spending during that time.

U.S. industry’s IR&D expenditures now greatly exceed the government’s, and foreign IR&D expenditures greatly exceed the sum of both U.S. government and industry R&D. But within the U.S. defense industry, IR&D spending has declined. While the decade following 9/11 saw a significant rise in sales of defense and security systems, industry’s investments in IR&D were not so dramatic. As a percentage of sales, IR&D investments by top defense contractors declined by nearly one-third between 1999 and 2012, according to a 2014 report by the Information Technology & Innovation Foundation.

ENERGETIC INNOVATION

ENERGETIC INNOVATION
Julie Douglas, an engineer at the U.S. Army Communications-Electronics Research, Development and Engineering Center’s Command, Power and Integration Directorate (CERDEC CP&ID), demonstrates the Integrated Soldier Power and Data System, which ultimately will harvest energy to charge a conformal battery worn by Soldiers to power all of their wearable electronic equipment. (U.S. Army photo by Kathryn Bailey, CERDEC CP&ID)

ENHANCEMENT OVER ADVANCEMENT
For the past 15 years, the focus for both DOD and the defense industry has been on delivering near-term solutions to war­fighters in theater, primarily in Southwest Asia, and DOD has spent trillions of dollars on the conflicts in Iraq and Afghanistan. On the conservative end of the spectrum of estimates, the Congressional Budget Office puts the total cost of both wars at $1.6 trillion to $1.65 trillion from FY01 to FY15, based on spending from DOD’s overseas contingency operations account.

At the same time, Congress has focused its attention on the ongoing conflicts, not on the long-term viability of the defense acquisition system. Most of the effort to rein in acquisition inefficiencies has resided in DOD’s Better Buying Power initiative, leading to measurable dollars saved and costs avoided but nowhere near the scale envisioned by proponents of systemic acquisition reform in the Pentagon and on Capitol Hill. They are looking for ways to control acquisition practices that, over the past several decades, have led to development and procurement costs averaging 20 to 30 percent more than DOD’s initial figures, by congressional estimates.

Meanwhile, the current global picture is a far cry from that of the Cold War era, when the United States competed head to head with known adversaries for the next, best military capability. Indeed, Pentagon officials see multiple potential threats: the military modernization and expanding capabilities of several nations, including China and Russia and, to a lesser extent, North Korea and Iran; instability in the Middle East and Africa; and terrorists worldwide.

The slowdown in defense-related R&D of all stripes and the continued lack of funding mean that the services increasingly must seek to enhance capabilities with innovative, commercial off-the-shelf technologies. Those solutions meet war­fighters’ needs at an economical cost but, as DOD leaders point out, provide little advantage, since they are available to anyone, friend or foe. The defense industrial base has responded to the changes in military missions and strategies by focusing primarily on meeting DOD’s near-term needs. For the prime contractors with established major weapon systems and the small companies that do not have commercial sales to leverage and must diversify quickly or perish, there has been little incentive to venture into dramatically new solutions.

A CONCEPT THAT’S EASIER TO DEFINE THAN TO DO
Now that the U.S. military is at this historic crossroads, how will it continue to provide warfighters with capabilities that give them a decisive advantage over current and as-yet undefined enemies?

Innovation, among other things. As a concept, “innovation” has become a buzzword, and it is also becoming a major policy thrust, gaining momentum daily throughout DOD. But what does it really mean? According to Merriam-­Webster, innovation is: 1) the introduction of something new; or 2) a new idea, method or device.

But defining something is vastly easier than actually doing it. Innovation has many different shades of meaning for the various defense communities—in acquisition, logistics, science and technology (S&T), industry and academia—not the least of them industry, tasked with actually converting requirements into concepts and concepts into products.

The word “innovation” carries enough nuance to confuse rather than clarify. The words “enterprise,” “collaboration,” “culture,” “agility” and “responsiveness” pop up frequently. So do the terms “knowledge sharing,” “intellectual property,” “return on investment,” “life cycle management,” “constrained resources” and “better buying power.”

QUICK FIX

QUICK FIX
The U.S. Army Tank Automotive Research, Development and Engineering Center (TARDEC) provides first-of-its-kind training to Army welders to repair Stryker brigade combat team vehicles in the field, returning the Stryker to the commander much more rapidly. Innovation involves both better products and better processes. (U.S. Army photo by Kimberly Bratic, TARDEC)

The Army Operating Concept, “Win in a Complex World,” defines innovation as “the result of critical and creative thinking and the conversion of new ideas into valued outcomes. Innovation drives the development of new tools or methods that permit Army forces to anticipate future demands, stay ahead of determined enemies, and accomplish the mission.” In other words, it is more than technology; it is new ways of thinking about technology.

In this swirl of words, all fraught with a growing sense of urgency, each of the stakeholder communities is grappling with how to interpret innovation within its own world and how to join forces with the other communities to actually make it happen, all within the constraints of congressional oversight.

Industry, in particular, is seeing its role evolve from one of meeting established (though not always clearly defined) requirements for well-funded programs.It is being asked to meet a much broader array of nascent needs with its IR&D funding, as DOD and the Army seek to get ahead of the technological curve and provide Soldiers with the capabilities needed for overmatch. The opportunities for industry to innovate are increasingly diverse—but where’s the payoff? The question is central to building the “culture of innovation” that DOD wants, a culture of ideas, agility and open doors between government and the private sector that is as nimble as a mouse compared with the mammoth that is DOD now.

Army AL&T looked for answers to this and many other questions, from leaders in government, industry and academia. All had ideas on what still needs to happen.

THE ROOTS OF INNOVATION
That question, “Where’s the payoff?” is not an insignificant one. Historically, American ingenuity has often been characterized by a garage, a great deal of passion, countless hours or years of un- or underpaid work, a prototype and hopes—sometimes realized, often not—of a massive payoff down the road. So, while founders of startups that now stand as Fortune 500 or 100 companies could only have dreamed of the riches they might make, they still dreamed. But dreams without passion, work and investment are just dreams.

Innovation is hardly a new concept to DOD, of course, but DOD is not a startup with grand dreams and an open horizon. The obstacles that innovators face within DOD are as real as the urge to make innovation happen: resistance to change, lack of leadership interest and limits on funding. (See Figure 3)

FIGURE 3: DEFENSE R&D, BY THE NUMBERS

FIGURE 3: DEFENSE R&D, BY THE NUMBERS
A look at DOD spending on R&D, from 1991 to 2016. (SOURCE: American Association for the Advancement of Science, based on agency budget data)

A prime example from Army history is the tank prototyping and experimentation from World War I to the beginning of World War II, which led to the integration of tanks into the Army’s mechanized combat arms formation. “Tank prototyping was driven by the imperative to find an alternative to embedded trench warfare tactics used in World War I,” wrote Dr. Edie Williams, a consultant to the assistant secretary of defense for research and engineering (ASD(R&E)), and Alan R. Shaffer, then principal deputy to the ASD(R&E), in their article “The Defense Innovation Initiative: The Importance of Capability Prototyping” (Joint Force Quarterly, 2nd Quarter 2015).

“These efforts emerged from midgrade military officers driven by ideas for new tactics and employment techniques who challenged industry to develop technology that would facilitate their ideas,” the authors wrote. The midgrade officers who led the effort were George S. Patton and Dwight D. Eisenhower, who had no way of knowing that their work ultimately would enable allied tank warfare to dominate World War II.

“Early on, though, Patton and Eisenhower argued against conventional TTP [tactics, techniques and procedures] wisdom and for using tanks as a separate arm of the fighting force not merely in support of the infantry.” The officers received scant support for their views, Williams and Shaffer wrote. “After World War I, Army leadership, supported by Congress, disbanded the small tank units being used for experimentation and subordinated the few tanks that were left to the infantry.”

Eisenhower and Patton continued experimenting and developing doctrine and TTPs, but the R&D funding all but evaporated. “Both officers were reassigned and the development of tanks stagnated.” Congress subordinated tanks to the infantry in 1920, and the Army built a grand total of one tank prototype between 1925 and 1931.

That was not the end of tank development, however. A couple of senior leaders in particular—Brig. Gen. Samuel D. Rockenbach, formerly the first chief of the U.S. Army Tank Corps, and Secretary of War Dwight F. Davis—kept the momentum from dwindling to zero. The groundbreaking ideas Patton and Eisenhower had developed about a new armored force received more top-level support from Gen. Douglas MacArthur. In 1930, as the new Army chief of staff, MacArthur launched an effort to mechanize the force with a particular emphasis on tanks. With a battle plan that Eisenhower authored, the newly established Louisiana Maneuvers, designed to prepare the Army in anticipation of World War II, successfully field-tested the mechanized force in 1941.

NEW ARMORED TACTICS

NEW ARMORED TACTICS
Soldiers of the 55th Armored Infantry Battalion and a tank of the 22nd Tank Battalion move through a smoke-filled street on April 22, 1945, in Wernberg, Germany. Between World War I and World War II, tank warfare evolved from merely supporting infantry to separate armored units. (Photo by Pvt. Joseph Scrippens courtesy of National Archives and Records Administration)

“They force-fed change to an institution that otherwise was only beginning to shake off its prewar somnolence,” Williams and Shaffer wrote.

The authors drew strong parallels between the introduction of tank technology and the experimentation efforts that followed, and the current military era: “declining defense budgets, shrinking force levels, limited research and development funding, and doctrinal and political debates about the character of warfare in the future.”

“The first lesson to be learned is that, with limited resources, prototyping and experimentation are good investments. A second lesson is that doctrine based on past wars is not usually valuable when preparing for future conflicts. The final lesson is that there are always young men and women such as Eisenhower and Patton in our ranks who have creativity in their DNA. They should be allowed to share it within a system that supports agility and innovation.”

FACING THE THREAT
Those lessons remain relevant, based on a presentation April 5 by the Hon. Stephen P. Welby, ASD(R&E), on the future of defense innovation. Welby addressed the second Army Innovation Summit, held at Aberdeen Proving Ground, Maryland. The summit is a series of quarterly forums organized by the U.S. Army Materiel Command (AMC) to bring together major players to discuss barriers to innovation and ways to surmount them.

Welby compared the present day with the early 1980s, when the U.S. military broke new ground in precision weapons, coupled with long-range intelligence, surveillance and reconnaissance; stealth; and complex global battle networks. The U.S. was the only country to have all those capabilities, he noted.
“We have had a remarkable advantage, from a historical perspective, over the last 40 years,” Welby said, “but that asymmetry … is over.” The pipeline of cutting-edge capabilities has slowed, he noted, which concerns defense and industry leaders alike.

“I feel uncomfortable when our senior leadership in the department, [in] the Army, on the Hill, [have] told us we’re behind, told us we’re challenged. And I think that should make you uncomfortable,” said Welby, who is DOD’s chief technology officer and the principal adviser to Defense Secretary Ash Carter on matters relating to science, technology, research and engineering.

FOREIGN TECH

FOREIGN TECH
The Tianhe-2 at the National Supercomputer Center in Guangzhou, China, is ranked as the world’s fastest supercomputer. Developed at the military-operated National University of Defense Technology, the system represents one of several areas in which U.S. military technology is no longer dominant. (Photo courtesy of Wikimedia Commons)

As the ASD(R&E), he looks at global intelligence reports every morning. “I have looked up my counterparts around the world. I wonder what the technology leaders in those [countries] that do not wish us well are doing at their desks every morning, and quite frankly, I think they’ve got an easier job than we do. I see significant challenges that we face in terms of preparing for the future.”

During the past 15 years of intense conflict in Southwest Asia, with a focus on counterinsurgency and anti-terrorism, “we have not spent as much time as we should have living in the future, thinking longer term and thinking about the threat, thinking about how the threat pictures us, thinking about how the threat thinks about our vulnerabilities,” Welby told the audience.

Given the unrelenting pace of change over the last two decades—in technology, in business, in organizations, in the globalization of talent and technology, in shifting global supply chains, in the nature of the future threat—“it’s critical … that we are thinking about our response to that kind of threat. And as I look across the department, quite frankly, the place where I see the greatest challenge is in the United States Army. It’s an institution that I deeply love, but I’m very concerned that we need to be thinking much more about how we prepare for future threats and how we create the opportunities to ensure that we’ll have the decisive advantage.”

That will require fundamental changes in thinking, and not just in the Army, said Welby. It will require more than multiple initiatives called “innovation,” which he acknowledged is “a big buzzword” in the federal government these days.

“Innovation is about change,” he told the summit audience. The Better Buying Power (BBP) initiative is an important part of it, he added, as it frees up resources to make it possible to explore more capabilities. (See Figure 4)

FIGURE 4: PUTTING BBP TO WORK

FIGURE 4: PUTTING BBP TO WORK
Welby believes reasserting technical dominance will require fundamental changes in DOD thinking. The many specific principles of smart acquisition that make up the BBP initiative help free resources for innovation, he said–but they don’t substitute for innovation itself. (SOURCE: Office of the ASA(R&E))

“I’m very encouraged that we’re meeting here today. I encourage you not to be simply thinking about preparing material to support Innovation Summit 3 but that you’re thinking about things that you can do to help change what you’re doing today.”

TARGETING CHANGE
The concept of change itself covers an even wider universe than innovation, and it poses a much bigger challenge for institutions as big and complex as DOD, the defense industry, Congress and segments of academia with long-standing ties to DOD. Leaders in DOD, industry and academia agree that a cultural change is necessary in the defense world to create the freedom to innovate. While BBP has made some inroads to changing the way people think about acquisition, culture change within DOD or any of its institutional stakeholders may be significantly more difficult than innovation.

From Welby’s perspective, DOD needs to “regrow some of the muscle tone that we had” during the global competition of the Cold War era, shaping future efforts to best our potential military adversaries so as to create a long-term, disruptive, i.e., game-changing advantage for the United States.

In an interview with Army AL&T, the Hon. Jacques S. Gansler, former undersecretary of defense for acquisition, technology and logistics and now chairman and CEO of the ARGIS Group (Analytical Research for Government and Industry Solutions), pointed out a number of areas where the U.S. military is no longer ahead:

Night vision. The French have captured the world market in part because France does not restrict the export of night vision devices (as the U.S. does), and it has reinvested the earnings from international sales to advance the technology.

Supercomputing. The Chinese have the world’s leading supercomputer; it was developed by the National University of Defense Technology, run by the People’s Liberation Army. It is worth noting, Gansler said, that a large percentage of the parts come from U.S. manufacturers.

ENHANCING THE NETWORK

ENHANCING THE NETWORK
To improve operations in the field, CERDEC looks at the interoperability and efficiency of communication capabilities for expeditionary forces and troops on the move, including hardware convergence, network simplicity and cellular and intra-Solider wireless capabilities. Interoperability is a key focus for U.S. military research, engineering and prototyping efforts to expand or enhance existing capabilities. (U.S. Army photo by Kelly White, CERDEC)

Vehicle armor. Israel leads in this area, as the U.S. military has found in seeking to armor the next generation of infantry fighting vehicles. With encouragement from U.S. military leaders, Plasan North America—a branch of an Israeli company—now operates a factory in Michigan, satisfying the congressional mandate that DOD “buy American.” Gansler is on Plasan North America’s board of directors.

Other countries are also pushing for innovation, Gansler noted—among them China, India, Israel and ­Singapore—primarily with a “top-down,” government-driven approach.

The United States can and should take maximum advantage of innovative technologies and processes developed by U.S. industry and allies and, in some cases, by U.S. industry for allied nations, Gansler said, citing the United Kingdom’s adaptation of global commercial logistical systems to improve its military supply chains. Even innovations in processes can prove to be disruptive, he said.

DISRUPTIVE VS. INCREMENTAL
Yet disruptive technologies, by definition, are not initially welcomed by large institutions like the big defense contractors or the DOD acquisition system, Gansler noted.

Drawing a sharp distinction between large and small companies, he observed that large corporations have a strong tendency to discourage disruptive innovation in favor of incremental innovation that is consistent with what they’re accustomed to producing. “That’s why so many innovations come from small business,” Gansler said, “because people are trying to build a business.” It’s the difference between making “a little bit better widget each time” and asking, “Why do we need widgets?” and replacing them with something completely new and different.

“That kind of [disruptive] innovation is what makes a big difference in warfare, and certainly it makes a big difference commercially. It may start up a whole new industry,” Gansler said. “That’s got to be encouraged, and it’s actually discouraged in both large organizations and in many cases by the military because it’s disruptive.”

In fact, “most innovations today come from small businesses,” Gansler said, citing the 2015 findings of a committee he chaired of the National Academies of Sciences, Engineering and Medicine. The Committee on Capitalizing on Science, Technology and Innovation, which reviewed the Small Business Innovation Research (SBIR) and Small Business Technology Transfer programs at DOD, NASA, the National Institutes of Health, the U.S. Department of Energy and the National Science Foundation, concluded that SBIR remains the single largest innovation program for small business. (See Figure 2)

FIGURE 2: FORGING NEW PATHS FROM SMALL STARTS

FIGURE 2: FORGING NEW PATHS FROM SMALL STARTS
Fortune 500 companies, once the drivers of key innocvations, are now taking a back seat to small business. (SOURCE: “Where Do Innovations Come From? Transformations in the U.S. National Innovation Syste, 1970-2006, “by Fred Block and Matthew R. Keller; July 2008, Information Technology & Innovation Foundation)

Another institution that has proven resistant to innovation and change is Congress, Gansler said. The Code of Federal Regulations, which controls what the government can buy, and by what means and method, “is now up to 186,000 pages,” with over 2,000 pages added every year. It is full of regulations that slow down the application of effective, affordable commercial equipment to military systems and significantly raise the prices, Gansler said. Congress needs to review all 186,000 pages, drop the obsolete ones, and revise those that are expensive and unneeded; it’s considering a step in that direction, he said.

NEW TALENT, NEW IDEAS
At the Innovation Summit, Welby noted that regaining superiority by creating strategic challenges for adversaries is going to require more talent, with a greater diversity of expertise, coupled with a faster response to innovative possibilities. The idea is to “open the aperture,” as he put it, to expand on the talents of over 113,000 scientists and engineers working for DOD by engaging in new ways with academia and industry, even—especially—sectors of industry that traditionally have not associated with DOD, such as the tech companies of Silicon Valley.

Welby remarked that, on a recent visit to Silicon Valley, a host company asked him not to sign the visitors book in the lobby. Puzzled, he asked why and learned that his host did not want potential investors to see that the company was talking with DOD. An April 22 article on DefenseOne.com demonstrated why, noting that “CEOs said the sluggish pace of Pentagon contracting is preventing commercial tech firms from responding to the entreaties of Defense Secretary Ash Carter and other DOD players. Prime contracting processes can take a decade, far longer than Silicon Valley investors are willing to wait for a return on their investment.”

Which is why it’s imperative to speed up the notoriously slow DOD procurement machine to take advantage of innovative, strategically important opportunities before they disappear, Welby said.

“We can’t afford 10-year programs,” Welby continued. Instead, DOD needs to do more prototyping of potential solutions, “making small bets” to get a head start on the technology, even though they may be small, incremental or, ultimately, false starts. “I’ve never seen a surfer surf a wave from behind,” he remarked. (See Figure 1)

FIGURE 1: SEIZING OPPORTUNITY

FIGURE 1: SEIZING OPPORTUNITY
The Hon. Stephen P. Welby, ASD(R&E), outlined opportunities for innovation withing DOD at the second Army Innovation Summit at Aberdeen Proveing Ground in April. Welby believes DOD needs to “regorw some of the muscle tome that we had” during the Cold War. (SOURCE: Office of the ASD(R&R)

The Pentagon is looking hard at contracting timelines, he added, noting that DOD has talked to some angel investors—affluent individuals who provide startup capital, usually in exchange for ownership equity—and found that they work in six-month time frames; that’s how long a product has to prove viability. “That’s the horizon, not a 30-year horizon,” Welby said.

Pervading all of these considerations is the central theme of affordability, he said, both in good stewardship of taxpayer money and in “how we prove the effectiveness of everything we do” across the life cycle, from conceptualization through delivery and exercise to disposal. “That efficiency allows us to do more … to free up resources to allow us to create those options.”

CULTURE SHOCKS
To bridge the biggest gap with industry, the one that has Silicon Valley companies viewing DOD as potentially toxic to business, the department has developed a cultural exchange, so to speak, whereby DOD assigns military officers and senior civilians to work for a while in Silicon Valley because, Welby said, “We need folks who speak DOD and speak Valley.” Conversely, DOD has had early success in bringing into the Pentagon tech executives who have left one company or venture and not yet started with another.

Carter wants to “drill tunnels through the walls of the five-sided building,” Welby said, to establish a “permeability” whereby new ideas can move more freely between the defense community on the one side and industry and academia on the other.

After more than 30 years working in S&T, including the defense aerospace, automotive and energy industries, James S. Chew is not surprised at the reluctance of Silicon Valley entrepreneurs to work with DOD. Chew, who for the past eight years has chaired the Science & Engineering Technology Division of the National Defense Industrial Association, specializes in product development, operations and marketing and is currently director of strategic development for a top-50 defense contractor. He spoke with Army AL&T as someone with experience in the defense industry, specifically S&T, not as a representative of either the association or his company.

“I get my thrill out of developing new technologies and demonstrating what is the state of the art,” Chew said, “what is now possible because of clever people in technology [and] clever people who figure out how to design and integrate these new technologies to really do what I call ‘delight’ people, meaning we’re now doing stuff that people didn’t know they needed until they saw it, and now that they see it, they can’t live without it.”

Even established defense contractors have grown alienated from the Pentagon, he said, in part because of laws that have created institutional fences between government and industry. As a result, “Instead of us knowing what each other wants, we’ve got this mutual distrust of each other, and that’s why you’re seeing this lack of innovation,” he said. “You’ve got companies saying they’re not going to do anything unless they see a requirement, and you’ve got the department saying, ‘I need to understand what you’re doing in IR&D because I don’t think you’re doing what needs to be done.’

INNOVATING SAFETY

INNOVATING SAFETY
The PackBot 510 robot—capable of assessing chemical, biological, radiological, nuclear and explosive threats—undergoes final testing late last year at the Army’s Robot Logistics Support Center at Selfridge Air National Guard Base in Michigan. Given the limitations on resources, prototyping and experimentation can prove to be good investments for the U.S. military. (U.S. Army photo)

“[This] is why you’re seeing a lack of Silicon Valley companies actually wanting to jump in, because of all the rigors of working on defense contracts, which is frankly kind of silly.”

Chew added that “Congress needs to step up” as well. Legislators waste considerable time, both on Capitol Hill and in DOD, on numerous reports mandated many years ago that are now of questionable value, he said. “Nobody has had the courage in Congress to say that any reporting requirement that’s over four years old, unless specifically required by Congress, will be rescinded.” More broadly, he said, instead of criticizing what they call wasteful spending by DOD and the defense industry, “I just don’t see too many members of Congress—and frankly I wonder how many of them have business experience or industry experience—coming to the table … and saying, ‘We’ve got to work with these guys [DOD and the defense industry].’ ”

Chew cited the F-22 Raptor fighter jet as an example of a defense acquisition program fraught with the kind of indecision and unpredictability that discourages innovators from entering the defense market. When the Air Force developed a requirement for the stealthy fifth-generation fighter jet in the early 1980s, it was for 381 aircraft. The total requirement was for 749. But the last F-22 was produced in 2009, for a total 187 aircraft. Now a House Armed Services subcommittee wants the Air Force to explore restarting production “in light of growing threats to U.S. air superiority as a result of adversaries closing the technology gap and increasing demand from allies and partners for high-performance, multirole aircraft,” according to language in the committee’s report accompanying the House-passed H.R. 4909, the National Defense Authorization Act for Fiscal Year 2017.

“That’s the type of wackiness that any sound businessman would look at and say, ‘Why do I even want to think about going into that kind of a market?’ ” Chew said.

GETTING BACK TO BUILDING
Ultimately, Chew believes that the best way for DOD and the services to spark innovative solutions is to direct innovation by building materiel. Industry needs predictability, a regular workflow to keep assembly lines going, he said. “We’re not building anything. We’re not at war, where we have an immediate need to transition certain types of technologies. People forget that if it wasn’t for NASA, we wouldn’t have Velcro. … When there’s a need for the industry and [DOD] to be innovative, despite all the problems they have—the inefficient bureaucracy, the shortsighted companies—when they need to step up, they step up. The problem is that the occasions to step up are few and far between.”

The Information Technology & Innovation Foundation details the recent drop in industry IR&D spending in its 2014 report. The report, by Dr. Dan Steinbock, noted that, in 1999, the combined spending of Boeing’s defense unit, L-3 Communications, Lockheed Martin Corp., Northrop Grumman Corp. and Raytheon Co. was $2.4 billion on R&D, which represented 3.3 percent of sales. By 2012, combined sales had more than doubled, while the combined R&D expenditures grew by about one-half, causing the R&D share to fall to 2.3 percent of sales. In 2013, this ratio ranged from about 1.3 percent to 3.6 percent among the five large defense companies.

This percentage decline, while not dramatic, is in sharp contrast with the commercial technology sector. In 2012, the same five large defense companies spent a total of $5.1 billion on R&D projects, whereas five leading U.S. technology companies—Microsoft Corp., Intel Corp., Google Inc., Cisco Systems Inc. and IBM—invested almost $38 billion in R&D during the same period, representing 5.3 percent to 19 percent of their sales.

Steinbock said that one reason that defense companies may be spending less on IR&D is to keep expenses down and present more attractive bids for DOD contracts, in line with changes in Pentagon procurement policy that give greater emphasis to lower-cost procurement, particularly to source selection concepts such as “lowest price technically acceptable.”

“R&D expenditures in the commercial technology sector can and do lead to significantly increased revenues from growing markets.” In contrast, Steinbock said, “in an era of declining defense procurement, R&D expenditures for defense at best let a firm get a slightly larger slice of a smaller pie—hardly a compelling proposition for shareholders.”

“We still are operating in a defense industrial world that’s based on the ’50s and the Cold War, where we had one common enemy, and that enemy had one common enemy, and we kind of knew what needed to be done,” Chew said. Since then, like the U.S. automotive industry in the 1980s, the defense industry has lost its bearings, and “they don’t really know what to invest in.” Meanwhile, defense companies “are doing everything that they can to squeeze the last dollar out of their existing product line. [They’ve] got to fill [their] assembly lines, at the end of the day.”

WIRED INTO TECHNOLOGY

WIRED INTO TECHNOLOGY
On April 13, the U.S. Army Research Laboratory (ARL) and the University of Southern California Institute for Creative Technologies formally opened ARL-West, a new facility that brings S&T knowledge not readily available on the East Coast into the ARL fold. “Innovation does not only take place in Army labs,” said Dr. Thomas Russell, acting deputy assistant secretary of the Army for research and technology. (Photo by Tom Faulkner, U.S. Army Research, Development and Engineering Command)

“When was the last time the Army or [DOD] really built a new platform? You can pretty much trace when we started running into problems to when we ‘won’ the Cold War and we stopped building things,” Chew said. Previously, “Every time you designed a main battle tank, you knew there was another main battle tank on the drawing boards right after that, and the same with the Air Force: Every time you designed a new fighter, you knew there was a new fighter on the drawing boards after that. In the Navy, every time you designed a new surface vessel, you knew there was one after that.

“That’s why it’s so important to build stuff. You have to keep people active. There’s no such thing as a technology faucet; you just can’t turn it on, and there it is. There’s also no such thing as an acquisition or design faucet. Look at what happened when we stopped developing rotary-wing aircraft,” Chew said. With respect to rotary-wing innovation, he explained, “You see the commercial guys absolutely cleaning the department’s clock.”

Even the development of the Future Vertical Lift (FVL) program appears to be a shortsighted solution, Chew said. (See “A Big Lift,” Page 108.) The notion that the aircraft will have to be designed to last 30 years with incremental improvements because the Army probably won’t build a new rotary aircraft in that time frame flies in the face of innovation, he said. “Can you imagine if Apple actually had that philosophy on the iPhone? ‘This is going to be the last iPhone that people are ever going to want to buy, so it’s got to last 30 years.’ [Apple would] never get anything out.”

In the same vein, DOD should focus on awarding valuable R&D projects to companies that can produce something from the R&D, not organizations such as big laboratories or universities that don’t make anything, Chew said. “If you really want to have innovation in the industrial base, then focus on the industrial base.” Awarding contracts to entities that don’t have a manufacturing base is a recipe for “unbuildable systems that don’t transition,” said Chew.

Overall, Chew is skeptical about the substantive benefits of DOD’s innovation push. “When you start dictating innovation, that’s like dictating creativity. If you really have to talk about innovation, you have to ask yourself, what are you really doing?” he said. But he applauded DOD’s push for more prototyping and experimentation of emerging capabilities, specifically the Office of the Deputy Assistant Secretary of Defense for Emerging Capability & Prototyping, under the ASD(R&E): “Give me your idea and let’s see what we can do with it,” as Chew put it.

Even with that commitment to innovation, Chew said industry is likely to approach warily, “because again, a lot of stuff that you do with the science and technology and advanced concepts in the prototyping world is, frankly, knocking current rice bowls. Nobody likes that.”

He also sees promise in defense-industry exchanges to broaden each side’s understanding of how the other works and how they could work better together.

SEEKING SOLUTIONS
The innovation “buzz” is clearly a lot louder now than when it began in the early part of this decade with the Defense Innovation Marketplace, which opened at http://www.defenseinnovationmarketplace.mil/ in January 2012. The marketplace has produced concrete results by providing a secure portal where industry can learn about DOD investment priorities and technology requirements, and DOD can get the word out about current and future S&T and R&D priorities, events, presentations and solicitations to meet the warfighter’s needs.

The marketplace provides the knowledge for industry to direct limited IR&D funds to areas with, at least theoretically, the greatest potential to produce a payoff in the form of a contract, and DOD gains insight into industry IR&D investments that can help S&T and acquisition personnel plan programs better.

Since the portal opened, more than 120 organizations have submitted more than 18,000 IR&D efforts.

“Innovation does not only take place in Army labs,” said Dr. Thomas Russell, acting deputy assistant secretary of the Army for research and technology (DASA(R&T)). “The Army S&T enterprise engages industry to identify potential technology solutions to Army problems and capability challenges through stronger partnerships.

“Collaboration with industry is essential to guarantee success of the Army’s most important acquisition programs,” he said. “The Army invests its limited S&T dollars in finite, Army-specific areas, while leveraging heavily innovations from industry and other partners wherever possible.”

ENVISIONING THE FUTURE

ENVISIONING THE FUTURE
ARL researchers envision a future where Soldiers identify mission requirements and receive, for example, a customized unmanned aerial vehicle (UAV) fabricated through 3-D printing with local assembly. Innovators face obstacles that DOD and Army leadership, among others, are attempting to find ways around: resistance to change, comfort with the status quo and limits on funding. (U.S. Army illustration)

Among the Army’s more recent undertakings to collaborate more closely with academia and industry toward innovative solutions for the war­fighter is the Open Campus, launched in 2014 by the U.S. Army Research Laboratory (ARL), a subordinate unit of AMC. (See “Then & Now,”) ARL “established a business model to encourage the synergy of the university/industry/government lab triad that is critical to the discovery, innovation and transition of science and technology important to the Army,” said Russell, the director of ARL before his assignment in April as acting DASA(R&T).

At the DOD level, probably the boldest undertaking to cultivate private-sector innovators is DIUx, the Defense Innovation Unit – Experimental, a three-year pilot project that opened an outpost in Silicon Valley in summer 2015 to connect U.S. military representatives working on high-priority national security challenges and companies operating at the cutting edge of technology. DIUx 2.0 launched in May with Carter’s announcement of structural and operational improvements and plans to open an office in Boston. DOD leaders have described the overall effort as an experiment in building bridges where none had existed. In the process, the Pentagon hopes to learn how best to identify, contract and prototype novel innovations by nontraditional sources.

At the Innovation Summit, Welby also spoke of the need for large-scale military experimentation to prove innovative solutions against a backdrop of current strategy and doctrine and to see if new TTPs are necessary to make the solutions work for the warfighter.

The Army is also seeking less tangible progress toward innovation through the quarterly summits sponsored by AMC as part of the larger Army Innovation Campaign, with a concerted emphasis on unifying multiple major players behind a common vision of what the Army needs to do to foster a culture of change.

The first two summits involved Army organizations—­including AMC, the U.S. Army Training and Doctrine Command, U.S. Forces Command, the Office of the Assistant Secretary of the Army for Acquisition, Logistics and Technology, HQDA General Staff and the U.S. Army Corps of Engineers. “The fact that you have the agencies together at the same time, working together, I think that can kick us forward and propel us to be more effective and efficient,” said Patrick O’Neill, AMC chief technology officer.

Participation has grown from 115 attendees at the inaugural summit in November 2015 to 144 at the second summit in April. The next summit, in August, will bring industry and academia into the discussion as well, O’Neill said. “The whole idea is, [innovation] is a process that needs to start and continue … you can just never stop. That’s why this is a campaign. It’s really pushing to do the right thing and live up to what the chief of staff has to do as far as readiness and the future Army.”

“The quarterly innovation summit program is a core component of the Army’s Innovation Campaign and an important medium for Army senior leader discussions,” said Maj. Gen. John F. Wharton, commanding general of the U.S. Army Research, Development and Engineering Command, which hosted the second summit. “This is an opportunity to build upon the knowledge and insight gained during the first summit and discover new opportunities to refine solutions that will enhance Army innovation.”

CONCLUSION
Notwithstanding the funding, cultural, regulatory and procedural barriers to innovation, there is reason to be optimistic that the current push for innovation will produce results for the war­fighter. “The appetite from senior leadership is enormous,” Welby told participants at the Innovation Summit. “We’re not innovating because it’s the cool thing. We’re innovating because it’s critical to our future.”

The question is whether the results will make a substantive difference in the United States’ technological status.

“The government needs to think about—and the person trying to sell the government needs to think about—what application these ideas will have, if it can really make an incremental change at an affordable price,” Gansler said. That will take collaboration among the requirements, budgeting and contracting communities—as well as with industry—to think ahead. “We need to know what options we have, what are the things we could have or the things that other people are doing and how it would make any difference in defense,” he said.

The government also needs to be careful not to spread its diminished resources too thin, in Chew’s opinion. “I think that these initiatives, if they were aimed at, ‘We’re going to do this instead of that,’ then they would do something. Instead, I see a lot of, ‘We’re going to do this in addition to what [else] we’re doing.’ And that’s a problem.

“Despite all these obstacles, we haven’t been doing badly,” said Chew, who has great faith in American ingenuity. “I do believe in American exceptionalism,” he explained, and “one of our ‘exceptions’ as Americans is our ingenuity. We don’t overthink a problem. We see a problem, and we get it done. We don’t see obstacles. We see an opportunity.”

Chew sees an opportunity for DOD to take a clean-slate approach to its S&T endeavors by challenging vested interests—for example, he said, by unifying each of the services’ separate laboratory systems into one “purple,” or joint system. “Purple labs. Now that’s innovation. You know, you’d get a lot of action [with] purple labs. Not Air Force labs, or Army labs, but OSD [Office of the Secretary of Defense] labs.

“And then you need to encourage the industrial base and say, ‘Look, we really are trying to innovate.’ ”

GUT REACTION

GUT REACTION
Jason Soares, a chemical engineer at the U.S. Army Natick Soldier Research, Development and Engineering Center (NSRDEC), is investigating biofermentation in gut bacteria. Early research is an important part of the mission of NSRDEC, laying the groundwork for discovery and innovation. (U.S. Army photo by David Kamm, NSRDEC)(U.S. Army illustration)

For more information on DOD S&T resources, go to http://www.acq.osd.mil/chieftechnologist/index.html; for more on DIUx, go to http://www.diux.mil/; and on the Army Innovation Campaign, https://www.army.mil/article/151556/.

MS. MARGARET C. ROTH is an editor of Army AL&T magazine. She has more than a decade of experience in writing about the Army and more than three decades’ experience in journalism and public relations. Roth is a Maj. Gen. Keith L. Ware Public Affairs Award winner, and is a co-author of the book “Operation Just Cause: The Storming of Panama.” She holds a B.A. in Russian language and linguistics from the University of Virginia.

This article was originally published in the July – September 2016 issue of Army AL&T magazine.

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Yoga for Data

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The path to enlightenment is not a straightforward one, for people or for data. That’s why flexibility is key when reaching for answers, and why it’s necessary to stretch data so that it can lead to more, better knowledge.

by Mr. Thom Hawkins and Mr. Matt Choinski

As acquisition professionals, with the hindsight of five, 10 or 20 years’ experience, we can move from blindly populating templates to an intuitive understanding of the connections between schedules and risk management, between our strategic plan and our daily operations. But even with experience, none of us has reached the pinnacle of perfect execution. There’s always more to learn, and the worst thing we can do is to close ourselves off to adaptation.

The Army’s No. 1 priority, readiness, must also be our top priority, and our readiness must be the ability to adjust to a rapidly changing world. We must be ready with the ability to provide new weapon system capabilities or information systems that can accommodate new categories of data, new ways to understand the complex world the warfighter must face.

THE DHARMA OF INFORMATION-SEEKING BEHAVIOR
Our information systems are not as dynamic as our information-seeking behavior. As T.D. Wilson notes in his paper “On user studies and information needs,” “It may be advisable to remove the term ‘information needs’ from our professional vocabulary and to speak instead of ‘information seeking towards the satisfaction of needs.’ ” This is our dharma, our path to truth, cosmic order. Wilson’s point is that information needs aren’t static—they change over time. “Now that I know that, I want to know this.” Now that I know we’re obligating the funds too early, why don’t we have better insight into the contractor burn rate? Each one of these questions would require a change to the structure of a database. A slightly different question may require changing how data are collected, stored or queried.

The Army’s ability to sustain its information systems is dependent upon the flexibility of those systems. If those systems cannot adapt to changing information needs, we will see a quick transition to obsolescence followed by another expensive investment in the next generation, or even another overlapping system, maintained alongside the first one. Information-seeking behavior on its own isn’t expensive, but what if you have spent thousands of dollars building an infrastructure to collect the data to provide the information? In other words, we can’t afford to change our minds about what we want to know.

YOGA FOR DATA
Our traditional data warehouses are highly structured and so rigid that they have become brittle. We need yoga for our data structures to increase their flexibility, to adapt to information-seeking behavior. The body of a data warehouse is its schema, a set of constraints that tells what the data must look like. Data must fit the schema to be entered into a database. If we want to add data that doesn’t fit the schema (for example, if we want to add a contractor burn rate not previously captured), then we must change the schema. While modifying the schema is marginally easier than forcing a human body into a new and difficult yoga position for which it has not prepared, it is still a costly and time-consuming exercise.

One of the underlying assumptions of a modern data warehouse is that the data must follow a common schema—if data is not consistent in description, in how it is measured, then we can’t relate the data to allow us to make that leap from data to information. This is a good assumption, but we’re applying it too early. We’re applying it to data collection rather than data analysis.

Forcing data into a common format complicates the process of pulling in data from other information systems. Imagine if we took the water piped into our houses and immediately separated it based on need. We’d have one tank of hot water with soap for showers, one tank for water with toothpaste for brushing our teeth, one for washing dishes, one for drinking, and so on. If we run out of drinking water, we can’t use the dish water, because it isn’t suitable. This is what we’re doing with our data when we force it into a schema—we’re assuming a particular use, but if we have a different question, it may not be suitable.

NAMASTE, DATA LAKE
A more efficient method is what we already do: Transform the water at the point of need, and add toothpaste when we’re ready to brush our teeth, or add soap when we’re ready to wash the dishes. With information systems, a pool of unstructured data is called a “data lake.” The key distinction between a data warehouse (a traditional relational database) and a data lake is when a structure is applied to the data. In a data warehouse, the schema is applied at the time the data are added to the warehouse; in a data lake, the schema is applied when data are called upon to answer an information need.

The data lake, therefore, is a better model for changing information needs. In the data lake model, information workers who understand what data are available and what the customers’ needs are at that time find the appropriate data and package it for each new information requirement. Users closer to the question are better positioned to answer it using the data at hand.

Recurring information needs can be answered just as quickly with a data lake as with a data warehouse, through a standard query and applied schema. As needs change, though, the data lake is the more responsive model—the data to answer the information need may already reside in the lake, or if not, can be extracted from other sources without any changes to the underlying infrastructure.

One application of the data lake concept is MIRARS, the Manpower Information Retrieval and Reporting System. MIRARS is designed by the Program Executive Office for Command, Control and Communications – Tactical’s Product Lead for Military Technology Solutions to provide personnel accountability (for example, through a daily roll call of employee locations). Several Army acquisition organizations rely on MIRARS for location awareness of their personnel in case of emergencies or other events. For example, in the January 2016 Naval Medical Center active shooter event in San Diego, these organizations were able to use MIRARS to almost instantly determine that no personnel were in the affected area.

Because of its flexible design, MIRARS can be modified quickly to accommodate new requirements from leadership without the difficult and cumbersome data migrations typical of relational databases. The ability to quickly adapt to new requirements is important because of the ever-increasing constraints on resources and budgets. Using a flexible schema allows teams to develop faster and in a more agile fashion, resulting in lower development and maintenance costs and higher-quality products.

A database structured by the relationships between its data elements is not flexible enough to withstand the stress of managing requirements from multiple stakeholders. Instead, adding a new field is as simple as adding the element to the resulting report—there are no direct changes applied to the database or its schema. For example, when there was a new requirement to track mandatory training for personnel, that information was added to the data lake, changing the source code, but with no need to change other database objects, like views or stored procedures. This capability also helps to resolve seemingly incompatible requirements from various stakeholders, such as associating matrixed personnel with their home organization or their matrix organization, because the data does not need to be changed, only the way each user sees it.

PEO C3T built MIRARS using MongoDB’s nonrelational database software, taking advantage of this structureless revolution. MongoDB’s other organizational users include Fortune 100 companies as well as local governments, along with the City of Chicago and Craigslist. The City of Chicago used MongoDB to build a predictive data management platform called WindyGrid that pairs analytics with maps to provide real-time insights on city operations. WindyGrid’s SmartData project allows Chicago city managers to predict trends and potential situations such as traffic congestion, resident migration and the depth of floods.

With 1.5 million new classified ads posted daily, Craigslist has built an archive of records numbering in the billions. Using a traditional relational database, Craigslist would need to apply schema changes to that entire archive to maintain the integrity of its data. By converting to a data lake concept, Craigslist can change the format for new ads or diversify the format across different types of ads without compromising access to its valuable historical data.

These applications by the city of Chicago and Craigslist have a clear relevance to today’s Army, extending forward to access and use mountains of data to inform decisions, and bending backwards to maintain access to historical records that could be mined for information if only we could afford to convert them to accessible formats.

THE PATH TO ENLIGHTENMENT
We may never achieve the wisdom of the yogi, but we can only learn through seeking, and as we seek, changing. As demonstrated by MIRARS, the endurance of a tool is based on its ability to change with the perspective and needs of its users. The information systems we’re building now, with their emphasis on responding to yesterday’s questions with today’s answers through a rigorously structured framework, will become legacy systems before we field them.

Because both our tactical and enterprise information needs change so rapidly in contrast with our requirements development and system procurement, rarely will we field a system that answers the needs of today’s Army, and never will we field one that will answer the needs of tomorrow’s Army. Our continued readiness is dependent on the versatility of our information systems to respond to our information-seeking behavior. Only by building flexibility into our systems through adaptive information techniques like the data lake will we maintain relevance without continuous unsustainable investment.

Unless we stretch, the peak will forever be out of reach.

For more information, go to http://peoc3t.army.mil/c3t. Information about the data lake concept can be found at http://martinfowler.com/bliki/DataLake.html, and information about Mongo DB is at https://www.mongodb.org/.

MR. THOM HAWKINS is the continuous performance improvement program director and chief of program analysis for the Program Executive Office for Command, Control and Communications – Tactical (PEO C3T). He holds a B.A. in English from Washington College and an M.L.I.S. from Drexel University. Hawkins is Level III certified in program management and Level I certified in financial management, and is a member of the Army Acquisition Corps. He is an Army-certified Lean Six Sigma Black Belt and holds the Project Management Professional and Risk Management Professional credentials from the Project Management Institute.

MR. MATT CHOINSKI is a senior software developer at Data Systems Analysts Inc., providing contract support to PEO C3T, and lead software developer of MIRARS. He holds an MBA from Loyola College and a B.A. in business administration from Towson University.

This article will be printed in the October – December issue of Army AL&T magazine.

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On user studies and information needs,” Journal of Documentation

Developing Afghan Force Managers

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CSTC-A’s Capabilities Development Directorate helps Afghan officers learn how to build, employ and resource units.

by Col. Garrett D. Heath and Lt. Stephen E. Webber

On Camp Resolute Support in Kabul, Afghanistan, officers from the Afghan National Army (ANA) and Afghan National Police (ANP) gathered from April to June to hash out the fundamentals of what, until recently, was a foreign concept to most if not all of them: force management.

Through open-ended brainstorming exercises in which there were no wrong answers, just learning opportunities, the students created hypothetical units, such as a new Kandak (an ANA battalion). In the process, they addressed the unit’s structure, manning, equipping, training and sustainment while balancing materiel requirements with available resourcing. They determined the hypothetical unit’s purpose and how it would be employed, then discussed how to resource it and the possible trade-offs necessary to field the unit given current and foreseeable fiscal constraints.

This kind of inquiry, analysis and planning, provided in an eight-week course taught by advisers from the Capabilities Development Directorate (CDD) of the Combined Security Transition Command – Afghanistan (CSTC-A), is essential before ANA and ANP force managers can effectively advise their Afghan senior leaders on translating strategy to army and police structure. CDD implemented the course, “Force Management: The Basics,” as part of its routine train, advise and assist mission. The four-hour classes, which took place every Wednesday for three months earlier this year, are a key component of our work with Afghan partners to enhance their abilities to advise senior leaders independently over the long term.

CREATING A FOUNDATION

CREATING A FOUNDATION
Stephen Barth, a member of the Senior Executive Service and the director of resource management for CSTC-A’s train, advise and assist mission, presents a graduation certificate to an Afghan National Police colonel. The course was developed to address a big challenge faced by the Ministry of Interior (MOI) and the Ministry of Defense (MOD): to develop military and national police forces without a reserve of institutional knowledge or a cadre of force managers to draw from. (Photo by Navy Lt. j.g. Christopher R. Hanson, CSTC-A Public Affairs)

LAYERS OF COMPLEXITY
U.S. force management consists of very mature processes that establish and field mission-ready organizations. In Afghanistan, the processes are far less mature and focus on the basics of planning personnel and materiel requirements within resource constraints for unit authorization documents. Increasing the maturity of these processes requires that the Afghans have a greater understanding of doctrine, organization, training, materiel, leadership, personnel, facilities and policy (DOTMLPF-P), as well as doctrine development and sustainability and affordability analysis. Today, CDD is responsible for advising both the Ministry of Defense (MOD), which governs the ANA, and the Ministry of Interior (MOI), which governs the ANP. Tables of organizations, or “Tashkils”—authorization documents similar to the U.S. Army’s modified table of organization and equipment—reflect the CSTC-A’s resourced authorizations for the Afghan national defense and security forces (ANDSF) personnel and equipment. The ANDSF encompasses the Afghan army and police.

CDD manages the Tashkils using two adviser teams, one dedicated to the MOD and the other to the MOI, and engages with all levels of coalition and Afghan leadership to understand what capabilities the ANDSF needs and how to resource those capabilities. In early 2015, CDD advisers and their CSTC-A leadership realized that the Afghan force managers needed to move beyond Tashkil management—tracking force structure and associated resource costs—to true force management, developing processes and systems for the ANA and ANP so they can sustain themselves, evolve and assume full responsibility for protecting the nation and its people. Currently, the MOD and MOI are challenged to develop military and national police forces without a foundation or reserve of institutional knowledge or a cadre of force managers to draw on.

CDD’s analysis of lessons learned from the previous command plan review (CPR) indicated the need to address gaps in Afghan force management capacity. The CPR is an annual Afghan-led process whereby Tashkil changes are recommended to close capability gaps and build national defense forces within established force personnel caps and funding constraints for materiel requirements. The directorate saw an opportunity to educate its Afghan counterparts in force management and thus enable them to take the lead in these joint ventures.

The classes are designed to expose Afghan force management leaders to U.S. Army force management concepts and doctrine. Classroom instruction allowed students to develop as independent thinkers and true teachers who will continue to shape their organizations. Through problem-solving, group exercises and open discussion, students have learned to think like force managers: identifying capability gaps, planning to requirements, providing force options to senior leaders and properly allocating resources to achieve a desired outcome.

During summer and fall this year, ANA and ANP force managers are expected to apply what they learned during the course as they conduct their 1397 (or calendar year 2018) CPR and prepare the 1397 Tashkils. (The ANA and ANP force managers use the Solar Hijri calendar, which is the official calendar of Afghanistan.) In August, CDD and the Afghan force managers analyzed all CPR proposals submitted by Afghan organizations. The CPR took place from Sept. 1 to Sept. 30, led by Afghans and attended by CDD advisers.

In October and November, CDD and the Afghan force managers will work through the Tashkil Change Process. (For more about the change process, see “Bringing Afghan Defense Forces Under Budget,” Army AL&T magazine, April-June 2016.) ANDSF leaders will have to make some tough decisions about needed capabilities and resourcing, so there is a high demand for trained staff with the skills to assist in the process.

ADDRESSING THE FUTURE

ADDRESSING THE FUTURE
Afghan Army Maj. Gen. Dadang Lawang, chief of defense strategy and policy for the Ministry of Defense (MOD), addresses the force management class. Additional and more advanced force management courses will be necessary over the next several years, as part of the mission to help the country develop its own force management doctrine. (Photo by Navy Lt. j.g. Christopher R. Hanson, CSTC-A Public Affairs)

BUILDING KNOWLEDGE LEADERS
MOD and MOI senior leaders sent 22 force managers ranging from captain to colonel to attend the classes at Camp Resolute Support. The course was at maximum capacity, and all students were enthusiastic about honing their craft and making a difference for their nation—as was evident in the questions they asked: Why, for instance, had CSTC-A disapproved establishing units that their most senior officials had approved? Why did existing units lack needed facilities? We answered these questions in detail as we taught balancing resourcing with requirements (sustainability and affordability analysis) and DOTMLPF-P.

Each session began with remarks from a coalition or Afghan senior leader. Among the speakers was Brig. Gen. Mohammad Akbar, MOI force management director. “The hard work of our Afghan security personnel and the support of CSTC-A will help improve our organizations as we grow as leaders and managers,” he said. The Afghan senior leaders also were beginning to understand the need for force managers to provide analysis for informed decision-making.

Maj. Gen. Paul A. Ostrowski, CSTC-A deputy commanding general for support, led a class discussion about the integration of new aircraft into the ANDSF force structure. “It’s not just about buying aircraft, but holistic thinking in order to make the hard decisions on modifications to doctrine; additions of specialized personnel, including mechanics and pilots; modifications to training; incorporation of facilities, including ammunition bunkers and hangars; institutional leadership who are competent in the employment of this new capability; and rules of engagement for employment the aircraft,” he said.

Ostrowski’s words echoed the course’s objective: to develop thoughtful Afghan leaders who can navigate force management processes in the near term and pave the way for those who will lead and improve those processes in the coming years. Working hand in glove, ANDSF and CSTC-A leadership are engaging the students and providing real-world examples that reinforce the principles of sound force management.

DEVELOPING RELATIONSHIPS

DEVELOPING RELATIONSHIPS
Stephen Barth, a member of the Senior Executive Service and the director of resource management for CSTC-A’s train, advise and assist mission, and Afghan Army Maj. Gen. Dadang Lawang, chief of defense strategy and policy for the Ministry of Defense (MOD), pose for photos at a ceremony marking completion of the force management course. Additional and more advanced courses will be needed to address force management doctrine development, as well as sustainability and affordability analysis. (Photo by Navy Lt. j.g. Christopher R. Hanson, CSTC-A Public Affairs)

CONCLUSION
The desired endpoint for MOI and MOD force managers is to use disciplined systems and processes to identify the capabilities that their forces need so that they can accomplish Afghanistan’s national security strategy without relying on international advisers. This force management course is just a critical first step toward enabling our Afghan partners to manage their own force structure. More such efforts will be necessary over the next few years, including additional and more advanced courses, workshops to develop Afghan force management doctrine and more detailed instruction on sustainability and affordability analysis.

During the upcoming CPRs, CDD advisers will reinforce and guide their counterparts in applying what they learned during the course as they develop the next Tashkils. To improve the course and the next cycle of learning, joint working groups will form to capture lessons learned from the CPR process so that our Afghan counterparts can take greater leadership in managing their force structures.
Afghans who have demonstrated a clear grasp of force management and were able to apply the principles during the CPR should be identified to help teach the next force management course with the goal of developing them into lead instructors. This will posture the MOI and MOD to educate their leaders and become self-sufficient as they move toward a secure, stable and peaceful future.

For more information, contact Col. Heath at garrett.d.heath.mil@mail.mil. Also, the work of CDD, CSTC-A and Army acquisition in Afghanistan was the focus of a special section in the April-June 2016 issue of Army AL&T magazine. Find it at http://usaasc.armyalt.com/?iid=138893#folio=148.

EYES RIGHT

EYES RIGHT
Members of the Afghan National Police and the Afghan National Army celebrate completion of a class led by the Capabilities Development Directorate (CDD) of the Combined Security Transition Command – Afghanistan (CSTC-A). The course, begun in April, is designed to teach Afghan security personnel the ins and outs of force management. (Photo by Navy Lt. j.g. Christopher R. Hanson, CSTC-A Public Affairs)

COL. GARRETT D. HEATH was the CDD director within CSTC-A from July 2015 to July 2016; he’s now chief of staff of the Army senior fellow with the Institute for Defense Analyses. He holds an M.S. in operations research and systems analysis from the Naval Postgraduate School and a B.S. in electrical engineering from the United States Military Academy at West Point.

LT. STEPHEN E. WEBBER is a U.S. Navy Reserve officer serving in CSTC-A’s CDD. He holds an M.A. in security studies from the Georgetown University School of Foreign Service and a B.A. in studies in war and peace from Norwich University.

This article will be printed in the October – December issue of Army AL&T magazine.

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Integrating Army Medicine

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USAMMA finds efficiencies in medical materiel procurement, fielding and sustainment to reduce the logistical footprint and optimize readiness with limited resources.

by Col. David R. Gibson

In the Army, we often refer to combat and support capabilities as “the tooth” and “the tail.” We are constantly seeking ways to improve the ratio between the war­fighter and support elements, to maximize the amount of combat power we can project while minimizing the logistics tail. Fielding equipment and materiel that minimize the support and sustainment tail while increasing critical space required for early-entry combat operations increases force agility, adaptability and even lethality.

Although we talk about tooth-to-tail to describe the ratio of combat power to support structure, operations in Iraq and Afghanistan have shown us that battlefields are no longer linear. Soldiers are at risk of illness and injury throughout the force, whether their jobs are in combat arms or a support specialty and whether they are far forward or in a base camp.

Army medicine must integrate medical capabilities throughout the force—placing medical capabilities in both medical and nonmedical units and arrayed in a fashion that enables stabilization, forward resuscitation and medical evacuation—all across an integrated continuum of care that spans from point of injury to stateside health care facilities. To make this possible, we must have the right medical materiel on hand, in the right place, fully operational and easily sustainable, and with Soldiers and providers trained to appropriately employ it when required. All of these conditions are critical in the minutes following an injury, and failure to meet any one of these conditions can mean the difference between life and death.
Army medical capabilities can be found throughout the generating and operating force structure, with combat medics standing side by side with warfighters in the tooth, and medical teams integrated throughout the tail with varying degrees of medical capabilities. In fact, Army medics make up the second largest military occupational specialty, outnumbered only by infantry Soldiers. We serve the entire system to ensure we have a ready medical force and a medically ready force. With the entire Army facing a period of constrained funding and dramatic force downsizing, the tooth, the tail and everything in between is being scrutinized to ensure optimal combat capabilities without jeopardizing our ability to sustain or medically protect and project the force.

INTENTS AND PURPOSES

INTENTS AND PURPOSES
Pfc. Sang-woo Park, training specialist, Headquarters and Headquarters Company, 19th Expeditionary Sustainment Command, helps lay out a new AirBeam shelter during the Assault Command Post setup. Working with the U.S. Army Medical Materiel Development Activity, USAMMA will modernize a large portion of the structures that make up its field medical hospital systems. These new shelters are lighter, faster to set up and have a longer lifespan than the rigid-frame tents they’re replacing. (Photo by Pfc. Woo-hyeok Yang, 19th Expeditionary Sustainment Command Public Affairs Office)

CENTRALIZED MANAGEMENT
To accomplish the mission with limited resources, the U.S. Army Medical Materiel Agency (USAMMA), a subordinate agency of the U.S. Army Medical Research and Materiel Command (USAMRMC), has evolved many of the ways it does business.

One example is the way USAMMA is centrally managing medical materiel, including sensitive potency and dated (P&D) materiel such as pharmaceuticals. Deploying medical units need to have this materiel on hand immediately to provide their required capability. However, unlike much of the nonmedical materiel that the Army stocks, P&D items cannot be stored indefinitely, nor can many of the items be bought in large enough quantities and shipped at a moment’s notice should a contingency arise.

To be ready and able to support global contingency missions worldwide, these types of supplies are maintained in preconfigured packages by unit type so they can be shipped to support deploying units. Although this seems like a costly strategy, centrally managing a collection of this materiel by unit type enables the achievement of a risk-based balanced approach to maintaining rapid deployment capability while offsetting a significant procurement and maintenance requirement for P&D items.

Currently, the Army has 274 echelons-above-brigade (EAB) medical units. If each of these units bought all of its own medical materiel, the Army would need to spend $126 million in upfront procurement costs. Additionally, if each EAB unit had to sustain (i.e., conduct inventory, restock, replace items) its own perishable medical stocks, the Army would spend about $31 million each year.

Instead, USAMMA centrally manages the Unit Deployment Package (UDP) program. Essentially, these UDPs are kits of medical materiel that deploying units can use during the early phase (i.e., up to the first month) of a contingency. However, UDPs do not provide a long-term solution. Additionally, UDPs may not provide all of the Class VIII materiel (i.e., equipment and consumables) that units need. The program is supported by Defense Logistics Agency contingency contracts, which can currently only cover about 53 percent of required materiel and cannot meet early deployment timelines.

GOOD TO GO

GOOD TO GO
A Soldier at Hill Air Force Base Medical Maintenance Division refurbishes medical equipment as part of a major recapitalization. USAMMA’s efforts to recapitalize instead of replace support a sustainable model of medical supply that recognizes resource constraints while optimizing readiness. (Photo by Ellen Crown, USAMMA Public Affairs)

RECAPITALIZING VS. REPLACING
USAMRMC and USAMMA are evolving not just because of fiscal constraints and growing missions; we are also changing to continually do what is best for the warfighter and the taxpayer. One example is our recapitalization efforts. USAMMA’s operations encompass 19 locations worldwide, including three stateside medical maintenance depots: Tobyhanna, Pennsylvania; Hill Air Force Base, Utah; and Tracy, California. Besides testing, calibrating and conducting depot-level maintenance, each location also refurbishes medical equipment and devices so they can go back out to the field for use. Recapitalization can include refurbishing a device so that it is near “zero-time/zero-mile” (i.e., basically like new again). Recapitalization also can include an upgrade process that results in a newly improved model, with full remaining or extended lifespan and enhanced warfighting capability.

In FY15, USAMMA recapitalized more than 2,000 medical equipment items, saving the Army $13.2 million—the cost to replace this medical materiel instead of recapitalizing it. The largest share of those savings—$10 million—can be attributed to recapitalizing four items: physiological monitors, $3.5 million; suctions, $2.8 million; defibrillators, $2.1 million; and ventilators, $1.6 million.

To further reduce the footprint left by unnecessary medical materiel, USAMMA also has applied greater precision to fielding efforts. In the past, during times of high operational tempo, such as the height of combat in the Middle East, USAMMA would reset a unit after deployment by fielding complete new sets of equipment (i.e., full medical and dental sets). However, in FY15, USAMMA started to inventory high-value items, such as expensive medical devices or equipment, and then provide each unit with only the items it needs based on requirements.

The first two units to undergo precision fielding by USAMMA in late FY15 and early FY16 were the 550th Area Support Medical Company and the 274th Forward Surgical Team, both out of Fort Bragg, North Carolina. By getting only what they required and not all new medical materiel, USAMMA saved the Army $1.82 million for these two units alone. Four more units are slated to be analyzed and then precision-fielded by USAMMA in FY16.
This type of precision fielding exemplifies the USAMMA mindset of fielding only what is needed with an eye toward reducing excess and optimizing readiness, thus supporting a sustainable model of medical supply that recognizes resource constraints.

CHECKING THE SCALE

CHECKING THE SCALE
A Soldier in the Medical Maintenance Division at Hill Air Force Base calibrates medical equipment. Hill is one of three USAMMA stateside depots that refurbish medical equipment and conducts testing, calibrating and depot-level maintenance. In 2015, USAMMA recapitalized more than 2,000 medical equipment items, saving the Army more than $13 million. (Photo by Ellen Crown, USAMMA Public Affairs)

LIGHTER IS BETTER
Whether supporting early-entry operations or while sustaining ongoing missions, every pound and every inch counts. Fielding equipment and materiel that is lighter, smaller or easier to sustain is one key to simplifying and improving support.

As the 2015 Army Operating Concept (AOC), “Win in a Complex World,” indicates, the Army faces amorphous threats with increasingly changing technology. In many ways, the AOC provides a path for innovation.

In FY16, in collaboration with the U.S. Army Medical Materiel Development Activity, USAMMA is planning to spend more than $20 million to modernize the Army’s field hospital soft-walled Tent, Extendable Modular Personnel (TEMPER) with new air-supported TEMPER shelters. Most of the ­TEMPERs that currently make up the Combat Support Hospital stock have considerably exceeded their lifespan. The original design life was seven years of operational service and 10 years in storage, and most of the legacy TEMPERs are currently at 20-plus years. Additionally, the legacy tents are heavy and cumbersome to erect. The air-supported TEMPERs are 50 percent lighter—saving roughly 1 million pounds across the force—and cut setup time in half, to roughly 30 minutes. Additionally, the new shelters have a longer lifespan than the older tents, ultimately costing the Army less in maintenance and replacement.

CONCLUSION
One of the greatest values in doing things more efficiently is that we can increase readiness by equipping and sustaining more units. In FY16, USAMMA programmed fielding or modernization for 70 units. After leveraging these and other cost savings and efficiencies in FY16, we expect to be able to actually field or modernize a total of 142 units this year—twice as many as expected while expending the same amount.

Additionally, USAMRMC and USAMMA will continue to refine processes through a RAND Corp. study of medical materiel procurement, fielding and sustainment costs. Currently underway, this study will project the costs to maintain materiel, analyzing potential alternative supply options—for example, centralized management, technology upgrades to meet standards of care, deferred procurement and contingency contracts or agreements. This essential study, expected to yield results in September 2016, will help link materiel requirements to plans, capability assessment and risk. We need to be efficient, but not at the cost of effectiveness.

Every pound counts. Every dollar counts. But the real bottom line is how we optimize support to our Soldiers—ensuring that they have what is needed to fight and win in our complex world. To present our enemies with multiple and simultaneous dilemmas, we need to do all we can to prevent encountering our own.

For more information on USAMRMC, go to http://mrmc.amedd.army.mil/index.cfm. And for more information about USAMMA and its operations, visit http://www.usamma.army.mil/.

RIGHT PLACE, RIGHT TIME, RIGHT TRAINING

RIGHT PLACE, RIGHT TIME, RIGHT TRAINING
Spc. Logan Duty, foreground, combat medic, and Capt. Hyun Yi, physician assistant, both assigned to the 52nd Air Defense Artillery (ADA) Regiment, 35th ADA Brigade, prepare Soldiers with simulated injuries for medical evacuation during a combined base defense exercise in February at South Korea’s Suwon Air Base. Having the right medical materiel in the right place at the right time and ensuring that Soldiers are trained to use it properly can mean the difference between life and death. (Photo by Cpl. Yo Seup Kim, Korean Augmentation to the U.S. Army)

COL. DAVID R. GIBSON is the commander of USAMMA and the medical acquisition consultant to the Army surgeon general. He joined the Army in November 1986 as an enlisted infantry Soldier, receiving his active-duty commission in 1991 as a distinguished military graduate of the ROTC program at the University of Central Oklahoma. He holds a master’s degree in public administration from Murray State University, an M.S. in real estate and construction management, a master of business administration and finance from the University of Denver and a master’s degree in national security and resource strategy from the Eisenhower School – National Defense University. He also holds a B.S. in business from Central Oklahoma. He is a graduate of the U.S. Army Medical Department Basic and Advanced Courses, the U.S. Army Command and General Staff College, the U.S. Army War College Defense Strategy Course and the Defense System Management College. He is a fellow of the American College of Healthcare Executives and of the Association for Healthcare Resource & Materials Management, and holds the Project Management Professional and Certified Materials & Resource Professional designations. He is Level III certified in program management and Level II certified in life cycle logistics, and is a member of the Defense Acquisition Corps.

This article was originally published in the July – September 2016 issue of Army AL&T magazine.

Subscribe to Army AL&T News, the premier online news source for the Acquisition, Logistics, and Technology (AL&T) Workforce.


Reforming Motivation

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Army acquisition reform starts with inspiring the workforce. A deep dive into a handful of surveys sheds light on how to do that.

by Mr. Nicholaus Saacks

As dialogue intensifies around the best ways to reform the acquisition system, many proposals will offer new processes and realigned responsibilities to improve efficiency and effectiveness. However, no matter what changes may come, the Army acquisition system will continue to be reliant upon and driven by people. The system can only be successful through the performance, commitment and motivation of the acquisition workforce. With so much at stake, how can leaders be certain they are using the motivators that match the preferences of their employees? To improve Army acquisition, we must start by increasing our effectiveness in motivating the Army Acquisition Workforce (AAW).

The 2015 Federal Employee Viewpoint Survey (FEVS) can be used to evaluate the extent to which AAW employees are motivated today. Results of the Army FEVS responses can be categorized and matched to popular motivators. When doing so, the data show that AAW employees certainly see the importance of their jobs and the connection to their organization’s mission. Respondents are generally satisfied with their performance evaluation and performance feedback, enjoy and understand their jobs, and feel that their supervisors encourage individual development and allow a healthy work-life balance. All of these results positively impact employee motivation.

On the other hand, other results of the FEVS show cause for concern. Army respondents do not feel appreciated for their contributions, are not satisfied with pay raises, and do not feel empowered or motivated. Additionally, they feel awards are neither meaningful nor decided in accordance with merit principles. These results are likely to have a negative impact on employee motivation. Based on these factors, it is not surprising that only 42 percent of the workforce reports that senior leaders generate high levels of motivation. Analyzing the survey results against popular motivators throughout research literature sheds light on the driving force for this level of satisfaction.

GOLD STARS AND RED FLAGS

GOLD STARS AND RED FLAGS
Army Responses to the 2015 Federal Employee Viewpoint Survey indicate that employees see the importance of the work that they do and feel connected their organization’s mission. However, low scores in the categories of appreciation and awards highlight the need for leadership to take a closer look at how it recognizes employees’ efforts. (SOURCE: Nicholaus Saacks)

There is a large range in these scores. Three motivators—appreciation, awards and potential for promotion and growth—fell below 50 percent positive responses. Alternately, both the organization’s mission and loyalty exceeded 70 percent positive responses. Knowing the importance or priority of these motivators would put these scores in a more useful light. To achieve this, compare the FEVS results to two research sources: Carolyn Wiley’s 1997 study on the top employee motivators over 40 years of research and the 2012 U.S. Merit Systems Protection Board (MSPB) Federal Employee Engagement study.

The juxtaposition of AAW motivators, FEVS results, literature review results and the MSPB report provides a number of insights. First, appreciation is both the lowest-scoring motivator on the FEVS and among the most important motivators, according to both Wiley’s study and the MSPB study. Awards are in a similar predicament, although the difference between its perceived importance in Wiley’s study and in the MSPB report indicates that it may be more important to the general employment population than the federal workforce. Third, interesting work appears to be a high motivator across all three studies, and it is encouraging that the AAW is generally positive in its current view toward that motivator. Finally, the opportunity for promotion and growth is a somewhat mediocre motivator across both the Wiley study and in the MSPB study. So, while there is much room for improvement in this area, higher priority may be given to other, more highly preferred motivators.

So how can Army acquisition leaders raise the percentage of employees who see senior leaders generating high levels of motivation in the workforce? Before changing anything, leaders should keep doing what is working. According to the FEVS, employees are generally satisfied with their feelings of inclusion, wages, connection to the mission and loyalty of the organization to the individual. In addition, employees are satisfied with the challenge of their work and the potential for promotion and growth. This is promising, especially since interesting work is one of the top employee motivators across all the research. Managers and senior leaders should keep reinforcing these perceptions. Ignoring these strengths to chase improvements in other areas would be foolish; leaders should preserve what they do well to ensure that motivation levels do not slip further. Still, supervisors and senior leaders could improve in two areas of motivation.

FINDING THE RIGHT MOTIVATOR

FINDING THE RIGHT MOTIVATOR
Cross-referencing FEVS categories to studies ranking the importance of those categories indicates that the areas where Army employees ranked their leadership less favorably are the ones they find most critical to their workplace motivation. To better motivate the workforce, the author suggests, leadership should take steps to address those deficits. (SOURCE: Nicholaus Saacks)

First, leaders must take action to make the workforce feel more appreciated. Appreciation can be easily administered and is inexpensive. It can be as easy as saying “thank you” for a job well done. Currently, less than half of employees feel adequately recognized for good work. Many supervisors and leaders are likely trying to show their employees appreciation, but in a manner inconsistent with the employees’ preferences. Leaders should engage in dialogue with the workforce concerning what forms of appreciation employees prefer. Some may prefer a quiet “thanks,” while other may like to be recognized in front of their peers. Everyone is different. Leaders must first build relationships with their employees to learn an individual’s preference in order to adequately recognize the employee’s contributions and convey appreciation.

This leads to the second area of improvement: awards. Supervisors and senior leaders must improve their awards programs. Currently, the workforce does not feel awards are used to recognize superior work. Awards must be based on merit principles mutually understood by leaders and employees alike. These programs should be reviewed regularly, at least every few years, to ensure that supervisors, leaders and organizations are objectively awarding employees for greater-than-expected performance or to reinforce desired behaviors. This regular review should include both monetary and nonmonetary awards; it also should include the search for and consideration of adding new awards to the organization’s award program. Leaders can reward employees with gift cards, find new ways to celebrate employee and team of the quarter recipients (a Stanley Cup-type rotating trophy) or find creative ways to include all employees in the award process. For example, leaders could install another mailbox next to their standard suggestion box that allows employees to submit a peer’s name and accomplishment for award consideration. The possibilities for improvement are endless and only require a little creativity. Failure to improve the award programs not only cheapens the awards, it detracts from their motivational value.

Efforts to improve these two areas will improve the overall perceived motivation in the AAW. However, which area should be prioritized, and should leaders focus on monetary or nonmonetary incentives to award employees? The correct answer is likely that all have to be improved sooner rather than later, with a slight priority given to appreciation based on its relative importance in the MSPB study. Further research on this topic may shed additional light on the motivation preferences of the AAW, allowing leaders to focus their efforts on those motivators with the greatest potential for impact. Here, follow-up research directly querying the AAW and its supervisors to gauge the workforce’s motivation preferences and the supervisors’ perceptions of these preferences would be useful. Primary research of this type would serve three purposes. First, the results would offer a glimpse into the motivation preferences of the AAW. Second, the results would advance the dialogue related to the congruity or dissonance between supervisors’ perceptions of their employees’ motivation preferences and the employees’ actual preferences. Finally, in terms of practical application, the results would provide AAW supervisors and senior leaders an assessment of what motivates the workforce and whether their actions are in line with those preferences. This assessment would allow supervisors and senior leaders to align their motivating behaviors to individual employee preferences to further enhance workforce motivation.

CONCLUSION
Army acquisition leaders are in the people business. Requirements documents, design specifications, contracts, acquisition plans and every other deliverable needs a person to make it happen. Think of it this way: replace the acronyms and file names on that giant acquisition chart we’ve all seen with names and faces, because all of those outputs rely on people. None of the proposed acquisition reforms are likely to change this reality. Army acquisition will always be reliant on its most important resource—the Army Acquisition Workforce. As DOD and the Army navigate possible reforms, senior leaders can find increased effectiveness and efficiencies in improving the ability of leaders at all levels to motivate the people around them.

For more information, contact the author at nicholaus.saacks.civ@mail.mil.

FINDING THE RIGHT MOTIVATOR

BUILDING THE FUTURE
Regardless of what the future holds for Army acquisition, the system will always be reliant upon and driven by its people. And the system can only be successful through the performance, commitment and motivation of the acquisition workforce. (Image courtesy of the U.S. Army Acquisition Support Center)

MR. NICHOLAUS SAACKS is chief of Project Lead Network Enabler’s Readiness Management Division. He is a recent graduate of the Army’s Defense Acquisition University Senior Service College Fellowship and holds an MBA and a B.S. in marketing from Spring Hill College. He is Level III certified in life cycle logistics, Level I certified in program management, and an Army Acquisition Corps member.

This article will be printed in the October – December 2016 issue of Army AL&T magazine.

Related links:

What motivates employees according to over 40 years of motivation surveys (Carolyn Wiley)

Federal employee engagement: The motivating potential of job characteristics and rewards (U.S. Merit Systems Protection Board)

Federal employee viewpoint survey results: Department of Defense 2015 agency management report (U.S. Office of Personnel Management)

Acquisition Reform Baked-In

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Army PNT program uses open systems architecture, competitive prototyping to spur continuous innovation.

by Mr. Kevin Coggins

While acquisition reformers debate changes intended to put programs on the path to success earlier in their life cycle, one critical Army program is already living that goal.

That would be the program management office for Positioning, Navigation and Timing (PM PNT), which reports directly to the Army acquisition executive. PM PNT is charged with delivering next-generation positioning and timing technologies and has embraced key elements of acquisition reform and Better Buying Power (BBP) 3.0. In partnership with industry and government organizations, the PNT program office is using open systems architecture and competitive prototyping to structure a program that intended to drive continuous, disruptive innovation to support the warfighter and overcome emerging threats and challenges.

ASSURED PNT STRATEGY
Global Positioning System (GPS) technology has become an integral tool in safely navigating, gaining and maintaining force positions in the field. But as the threat environment changes, our adversaries have become more sophisticated in attacking existing GPS capabilities. The Assured PNT (A-PNT) strategy pursued by PM PNT is addressing this challenge, with three main objectives:

  • Increased protection.
  • Increased efficiencies.
  • Affordable migration path to Military Code (M-Code), a new signal from space with improved security and anti-jamming capabilities.

Increased protection ensures readiness—the Army’s No. 1 priority. As the Hon. Eric K. Fanning, secretary of the Army, recently testified before Congress, “Having accurate PNT information is fundamental to our forces’ ability to maintain initiative, coordinate movements, target fires and communicate on the move.” Other senior leaders agree [see quotes below]. To equip Soldiers to be able to safely navigate and communicate in any environment, meet current threats and pace the emergence of threats, we must integrate new capabilities in the field and invest in the future to ensure we continue to overmatch our adversaries.

SENIOR DOD LEADERS SPEAK OUT ON PNT
“While DOD will of course continue to support the GPS satellites, which we engineer and launch … we also need to find alternatives for military use that are more resilient and less vulnerable.” —Secretary of Defense Ash Carter

“Enhancement of positioning, navigation and timing is critical to the Army.”— Secretary of the Army Eric Fanning

“We’re investing in the development of assured PNT enablers. This provides access to trusted PNT information, while responding to numerous threats.”— Ms. Steffanie Easter, principal deputy to the assistant secretary of the Army for acquisition, logistics and technology

The increased efficiencies objective addresses systemic issues in the adoption of GPS technologies that have resulted in redundant procurement and integration costs. These redundant costs are associated with the use of multiple GPS receivers on the same platform, with resultant power and weight burdens on mounted platforms and on the Soldier.

The third objective addresses DOD’s plan to modernize the GPS capability to M-Code. This requires replacing most of the hundreds of thousands of GPS receivers already integrated into our weapons systems with receivers that are M-Code compatible. We are working to achieve this mandate at the lowest possible cost through platform distribution of PNT, open systems architectures, and thorough systems engineering to ensure we procure M-Code receivers that meet Army requirements. Affordability is about being a responsible steward of taxpayer dollars, and we take this very seriously.

SIR KNIGHT

SIR KNIGHT
D3 provides a single platform for distribution of PNT data and is currently being installed on the M1200 Armored Knight. D3 eliminates redundant systems and simplifies future migrations, which over time will reduce costs. (U.S. Army photo by Staff Sgt. Tracy Smith, Georgia National Guard)

SYSTEM OF SYSTEMS ARCHITECTURE

To achieve these objectives, A-PNT combines materiel solutions, such as GPS, sensors and other technologies, into an architecture that brings increased reliability and security. This approach makes A-PNT a holistic system of systems (SoS) capability, where one aspect alone is not sufficient. For example, if a dismounted Soldier has a requirement for his PNT device to have a certain level of accuracy, pseudolites (or pseudo-satellites, acting in place of GPS) can be used to send radio frequency signals to the dismounted device. The sum of these parts working together is how the requirement is fulfilled. The capabilities complement one another in order to provide our forces with unhindered access to trusted PNT information in all conditions.

The SoS architecture approach also will reduce size, weight and power (SWAP) for the warfighter and platform by decreasing the number of individual GPS devices a Soldier or vehicle needs to carry. For example, one of the solutions within the A-PNT capability is the D3 (Defense Advanced GPS Receiver (DAGR) Distributed Device). The D3 provides a single platform for distribution of PNT data simultaneously to multiple systems that require secure GPS information. It is the first product that complies with the PNT SoS architecture, and it is currently being installed on the M1200 Armored Knight vehicle.

For mounted platforms, D3 is a key component of the A-PNT capability—eliminating redundant systems and simplifying future migrations, which over time will reduce costs. With D3, the Army has one PNT device servicing up to eight clients. This allows us to remove antennas, power cables, data cables and GPS receivers that are no longer needed from the vehicle. The D3 is also upgradable to M-Code.

To stay responsive to evolving threats, there is an open architecture requirement within the A-PNT SoS concept. As Congress has noted in acquisition reform proposals, open architecture systems provide more flexibility and potential cost savings than closed systems. Open architecture supports forward compatibility that will provide the ability to adapt to emerging needs and disruptive technology improvements with a “plug and play” capability. For instance, rather than conducting a complete redesign of a device when changes need to be made, which would be required on a legacy GPS receiver, with A-PNT, a new chip card could be inserted into a client system, thus increasing its capability instantly. This is a more efficient and affordable solution and follows DOD’s BBP 3.0 guidance to use modular open systems architecture to stimulate innovation.

INDUSTRY PARTNERSHIP
Indeed, we are already seeing industry innovation through the plug-and-play open architecture approach. Vendors understand that the Army isn’t looking for standalone devices, but rather an SoS that boosts the overall capability. To create a pathway for this innovation, PM PNT is engaged in competitive prototyping with industry that will help us execute a better acquisition, ensuring that modernization continues for the life of the program.

For example, a recent Small Business Innovation Research contract demonstrated open architecture capabilities on a dismounted A-PNT System. The work showed the ability to change out two different vendors’ GPS cards, different types of inertial sensors and a chip-scale atomic clock in an open environment. Additional prototyping contracts have been awarded for pseudolites, and other partners are working on A-PNT prototypes for mounted platforms.

READY OR NOT

READY OR NOT
Soldiers with 2nd ABCT, 2-1 AD, employ a dismounted offensive against opposing forces in the training village of Zamania, Fort Bliss, Texas, May 8. Assured PNT combines materiel solutions, including for dismounted and mounted Soldiers, into an architecture that brings increased reliability and security. (U.S. Army photo by Sgt. Aura E. Sklenicka, 2 ABCT, 2-1 AD Public Affairs Office (PAO))

These prototyping efforts are a key part of the acquisition strategy for A-PNT, as they are helping to define requirements for post-Milestone B engineering and manufacturing development contracts. Like open architecture, early prototyping is a major area of emphasis in congressional efforts at acquisition reform. By executing these efforts prior to Milestone B, we can not only incorporate state-of-the-art technologies and techniques into our later contracts, but we can also avoid costly changes to the program in the future.

The relationship with industry goes beyond prototypes and includes open and ongoing communication. In April 2016, PM PNT released a request for information (RFI) to solicit industry feedback on the requirements and proposed acquisition strategy for the A-PNT program. The RFI asked for industry’s feedback on potential acquisition approaches, including an incremental delivery strategy, as well as different contract types, potential small business participation, and compliance with additional Army open architecture standards. Following the RFI, PM PNT hosted an industry day on Aug. 2-4 at Aberdeen Proving Ground, Maryland, in order to update potential vendors on the Army’s planned timeline and structure for A-PNT.

GOVERNMENT PARTNERSHIP
In addition to partnerships with industry, the PM PNT program office works with various government organizations both within the Army and from other services—looking beyond our immediate silo to develop and deliver the most reliable and efficient PNT solutions. Within the acquisition process, PM PNT has two very important Army allies: the Training and Doctrine Command (TRADOC) and the Research, Development and Engineering Command (RDECOM). Once gaps are identified and needs are assessed by the PM, TRADOC is responsible for determining the official requirements. From there, RDECOM’s research and development expertise determines what technologies exist or can be pursued to fulfill those requirements. RDECOM looks at what is feasible at present to combat the current threat, while also looking into the future—what are the new technologies on the horizon, and how can we increase our capability to meet the emerging threat?

TRADOC plays another integral role in PNT: training. TRADOC trains the Soldiers and operators of our integrated systems to know how to operate when their GPS is not available. As it will take time to upgrade to A-PNT, it is critical to train in environments where GPS does not work. Our Soldiers must be able to demonstrate the ability to improvise and adapt when GPS is not available and successfully execute the mission.

The Army also works very closely with organizations in our partner services, such as the Air Force Research Laboratory, the Naval Research Labs and the GPS Directorate, to name a few. These partner organizations are performing cutting-edge research and other work that directly benefits the Army PNT mission.

READY OR NOT

DAWN PATROL
Soldiers with 2nd Armored Brigade Combat Team (ABCT), 2-1 AD conduct early morning operations in the training village of Khuribad, during the Network Integration Evaluation 16.2, Fort Bliss, Texas, May 9. New PNT capabilities are needed to equip Soldiers to safely navigate and communicate in any environment. (U.S. Army photo by Sgt. Aura E. Sklenicka, 2 ABCT, 2-1 AD Public Affairs Office (PAO))

In order to facilitate collaboration with these and other partners, align capabilities and continue planning for the transition to A-PNT and M-Code across the program executive offices, an Army PNT integrated product team (IPT) was established under the direction of the assistant secretary of the Army for acquisition, logistics and technology. The PNT IPT provides the domain and functional expertise to ensure the production of the SoS architecture. The PNT IPT meets biannually with individual working groups gathering throughout the year to work through the specialized challenges for their domains. This meeting of the minds helps to further innovation and support BBP 3.0 by carefully considering and distributing each requirement to develop the highest quality product for the Army.

CONCLUSION
A paradigm shift in GPS technology is taking place, and PM PNT is taking charge in leading the Army to more efficient and robust PNT solutions. In delivering capabilities beyond GPS, we must also reduce SWAP and maximize affordability, all while ensuring PNT is seamless, simplified and trustworthy for the Soldier. Identifying complementary and alternative PNT sources that work well together in an integrated environment is key to readiness. With acquisition reform and BBP 3.0 informing every step we take, we will continue to shape a program exhibiting continuous innovation and technical excellence.

For more information, please visit https://www.pmpnt.army.mil.

Mr. Kevin M. Coggins, Senior Executive Service, is the program manager for direct reporting PM PNT. He holds a B.S. in electrical engineering from the University of Florida, with studies and research focused in the fields of computational neuroscience, signal processing and sensors. He is Level III certified in program management and systems engineering. He is a member of the Institute for Electrical and Electronics Engineers, the Institute of Navigation and the Army Acquisition Corps.

This article will be printed in the October – December issue of Army AL&T magazine.

Subscribe to Army AL&T News, the premier online news source for the Acquisition, Logistics, and Technology (AL&T) Workforce.

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Assured PNT

It’s About Time—All of It

Beyond GPS

The Untold Story behind the Historic Agreement to End Colombia’s 52-year Civil War

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Army AL&T News

On Wednesday, the Colombian government and the country’s largest rebel group announced an agreement to end their 52-year civil war. What’s not making today’s headlines is the U.S. military assistance that was instrumental in bringing the rebels to the negotiating table.

The agreement, announced in Havana, was the culmination of four years of negotiations between the government and the rebels of the Revolutionary Armed Forces of Colombia, or FARC. The brutal war left some 220,000 dead and displaced more than 5 million people in a country of 50 million.

U.S. Secretary of State John Kerry on Thursday hailed the accord, saying, “The United States strongly supports this accord that can achieve a just and lasting peace for all Colombians.”

The fate of the agreement is anything but certain, though. In Bogotá on Wednesday, President Juan Manuel Santos said he would present the agreement to Congress on Thursday and that the nation would vote in an up-or-down referendum on the pact Oct. 2. Leading the opposition will be Santos’ predecessor, former President Álvaro Uribe, whose 2002-2010 term was marked by an aggressive fight against FARC. Uribe thinks the deal is too favorable to the rebels, most of whom will receive amnesty.

But the agreement announced Wednesday didn’t materialize out of thin air. FARC’s rebels had enjoyed great success, controlling more than half of the country, until 1999, when Uribe’s predecessor, President Andrés Pastrana, asked the international community for help. The U.S. response was Plan Colombia, a sort of Marshall Plan to help the country eliminate the rebels and the 60 percent of the nation’s cocaine trade they controlled. FARC, which once held more than 50 percent of Colombia’s municipalities, had been reduced to 10 percent of the municipalities by the time of Wednesday’s announcement.

The story behind today’s headlines appeared in Army AL&T magazine’s October – December 2015 edition in an article by Maj. Mario Zaltzman and Charles Meixner that examined the use of U.S. foreign military sales that gave the Colombian armed forces a world-class rotary-wing capability. Those helicopter forces, which allowed government forces to move rapidly and at will anywhere in the country, were decisive in the fight against the rebels.

Read “Aiding Colombia’s Counterinsurgency Fight,” from the October-December 2015Army AL&T magazine.

Reaching Way Back

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The 413th CSB works to strengthen teamwork between CCOs and attorneys—a relationship that’s becoming more important as the military’s operational focus shifts to the Pacific.

by Capt. James S. Kim

In tomorrow’s ever-shrinking world, U.S. forces will have a continually evolving mission to provide full spectrum military operations across the globe. It is in this dynamic atmosphere that contingency contracting officers (CCOs) find themselves with the unenviable task of juggling the dual missions of supporting garrison contract operations while always maintaining readiness to deploy to a forward area in support of expeditionary, contingency and training operations. In the unique and unpredictable atmosphere of deployed operations, continued and reliable reachback legal support is paramount to mission success.

In the complex area of operations encompassing the Pacific theater, there is a constant flow of missions, training exercises, humanitarian aid and disaster relief, all going on across more than a dozen countries. As the primary contracting mechanism for the U.S. Army Pacific, the 8th Theater Sustainment Command and the 25th Infantry Division, CCOs from the 413th Contracting Support Brigade (CSB) provide contracting support to more than 25 overseas missions, training exercises and key leader engagements in any given fiscal year.
Unlike the established processes and systems for Operation Iraqi Freedom and Operation Enduring Freedom, the high operational tempo environments of the Pacific pose a unique set of challenges. These missions and exercises, such as Lightning Strike, Angkor Sentinel, Pacific Pathways and Khaan Quest, demand the same end results as a garrison contracting office, but with a severely truncated timeline, limited resources and language and cultural barriers.

CCOs must operate within local acquisition customs and methods and navigate the cultural and legal nuances of each country, while maintaining the strict standards of the Federal Acquisition Regulation (FAR) and the ethical, fiscal and legal requirements of the contracting realm.

With deployed contracting, an additional set of rules and requirements comes into play, along with all the garrison regulations. CCOs, together with their advising contract attorney, must identify and address a plethora of other potential issues that could affect a requirement. CCOs are forced to not only think outside the box, but do so while expanding their box of knowledge.

TRAINING FOR DISASTER

TRAINING FOR DISASTER
A contracting team works together during the weeklong 413th CSB Disaster Training Exercise 2016 at Joint Base Pearl Harbor-Hickam, Hawaii. Because the relationship between a deployed contracting officer and the garrison-based contracting attorney is so important, contracting attorneys live with their CTs during the exercise. They also inject surprise legal events into the scenario, so CTs get used to managing the legal ramifications of unexpected scenarios that arise overseas. (Photo by Master Sgt. Veronica Stewart, 413th CSB)

‘FAR’ FAR AWAY
Factors that are nonexistent in a garrison setting take on an entirely new meaning overseas. Which appropriation will pay for the contracts? Are there any acquisition and cross-servicing agreements (ACSAs) in play, and do they influence the nature of the requirement? What are the implications of neglecting to include the Defense Base Act insurance clause? Is the vendor base capable of financially supporting our contracts, knowing that payment cannot be made until performance? In addition to assessing the effects of operational contract support on a local economy, a CCO must also be wary of the legal and ethical implications of overseas contracting.

Although all CCOs are well-versed in the basic tenets of the FAR, it is the contract attorneys who thrive on deciphering this massive tome. In a garrison setting, the attorneys are involved in every aspect of acquisitions, from the acquisition strategy plan to award and beyond. Unfortunately, the sheer volume of operations coupled with the limited number of attorneys make this level of involvement neither possible nor practical in the forward deployed environment of the Pacific.

Moreover, it would not be fiscally responsible to send an attorney on every overseas operation or training mission. Therefore, each CCO is presented with the challenge of bridging the requirements of the mission with the FAR, while receiving reachback legal support from attorneys thousands of miles away to ensure that he or she is providing the same standard of legal advice and support that’s offered in garrison.

ACTIVE MEMBERS OF THE CONTRACTING TEAM
The 413th CSB is constantly vigilant in its goal to inject and embed contract attorneys with its contracting teams (CTs). With four attorneys spread across three offices in Hawaii and Alaska, the goal is to provide face-to-face legal advice whenever practical, including contingency contracting. Each mission is assigned to a designated contract attorney who serves as the primary legal adviser.

This begins with the planning and solicitation phase in garrison, providing instant reachback support when the CTs are forward, and concludes with the successful completion of the mission. The intent in providing each CT with its own dedicated attorney is multifaceted. It provides the CCO a single point of contact to reach back to in the event that immediate legal advice and guidance are required. Furthermore, the assigned attorneys are familiar with the mission, the requirements and the contingencies that will undoubtedly arise.

Even the simplest aspects of contracting have a tendency to become complicated in an overseas environment. With different “colors” of money, cultural and business differences, unique requirements and ethical issues contributing to an already constantly evolving situation, CCOs know to seek legal advice prior to making a decision or obligating the government prematurely. Even taking time differences into account, legal advice can often be obtained in minutes, and is never more than a few hours away. Prior to departing on a mission, CCOs reach out to the servicing attorney and identify potential legal issues they are anticipating, and the attorney is put on notice that reachback support under a tight turnaround time could likely be sought during this period.

PARTNERS

PARTNERS
Maj. David Garrison, left, 413th CSB CCO, works closely with the Royal Cambodian Army liaison; Master Sgt. Warren Cooper, contracting officer’s representative; and Maj. Steven Huber, resource manager, during Angkor Sent­inel 2016, an annual U.S.-Cambodia exercise. Understanding the cultural and legal restrictions is crucial to developing a successful partnership with foreign militaries—the risk of making unauthorized commitments is real, in a collaborative overseas exercise without a contracting attorney on site. (Photo by Master Sgt. Mary Ferguson, 8th Theater Sustainment Command Public Affairs Office)

Mission preparedness doesn’t begin with the identification of a contingency or overseas training exercise. The 413th CSB takes a proactive approach, providing as much training and education as possible. Contract attorneys conduct monthly training on topics covering the gamut of contracting, from end-of-year fiscal issues and ethical concerns in foreign countries to the dangers of unauthorized commitments by government purchase card holders. The legal office takes concerns raised and lessons learned from previous missions and CCO after-action reports to identify relevant topics.

In another effort to shed light on potential legal issues that can arise in contingency operations, the 413th legal office actively participates in the annual Disaster Training Exercise (DTX).

DTX is a joint exercise with CCOs from the 413th CSB, the 411th CSB in Yongsan, Korea, and the 766th Specialized Contracting Squadron at Joint Base Pearl Harbor-Hickam in Hawaii. In the truncated timeline of one week, they are required to provide cradle-to-grave contracting support involving both simple cash purchases using Standard Form 44 acquisitions for bottled water and office supplies, and the more complex acquisitions involving blanket purchase agreements, contracting officer representatives and contract modifications.

During DTX, an attorney sleeps, eats and lives with the CTs while providing legal support and advice. This level of involvement builds camaraderie and team unity, and helps CCOs recognize legal issues that can arise during contingency operations.

In addition to providing legal, fiscal and ethical guidance, the contract attorney also injects legal issues into DTX. The legal injects are meant to be dynamic and thought-provoking, forcing the CCOs to think outside the box and recognize the potentially far-reaching legal implications of a simple occurrence. For example, these injects demonstrate how a simple request from the host nation’s military to borrow equipment can lead to an analysis of bona fide needs, the Purpose Statute, ACSAs, bribes and improper gifts, and culminate in a possible claim, unauthorized commitment or Antideficiency Act violation.

CONCLUSION
As U.S. forces continue to shift focus to the Pacific theater, the frequency of overseas operations will undoubtedly continue to rise, along with the complexity of the required contracts. As a result, the interdependent relationship between CCOs and contracting attorneys will become much more important. To foster development of this relationship, the 413th CSB has outlined several keys to success:

  • Continue to assign individual attorneys to missions.
  • Have attorneys conduct training for CCOs on a regular basis.
  • Incorporate attorneys into an annual capstone training exercise, such as the DTX or the DOD Operational Contract Support Joint Exercise.
  • Encourage continued training and development of emerging topics for attorneys.
  • Encourage continued interaction between Army contract attorneys with their sister service counterparts.

As the U.S. role in overseas missions and exercises continues to grow, the requirements for a CCO will become increasingly complex. With this added responsibility, authority and discretion comes the inherent danger of abuse and complacency.

In an effort to steer clear of this, the 413th CSB is constantly searching for innovative ways to provide the legal training for its CCOs and increase attorneys’ presence and involvement in overseas missions. It is only through this level of involvement that contract attorneys can provide advice on interpreting the FAR and guide CCOs in navigating the ethical, fiscal and legal landmines that litter the acquisition battlefield.

For more information, please visit the 413th CSB website at http://www.acc.army.mil/ecc/413th or contact the author at james.s.kim22.mil@mail.mil.

CARPENTRY AND CONTRACTING

CARPENTRY AND CONTRACTING
A U.S. Army engineer shows basic carpentry skills to his Cambodian counterparts during Exercise Angkor Sentinel 2016. CCOs—who deploy to all overseas missions and exercises to ensure units have the supplies needed to complete their mission—must always be aware of the legal implications of mixing requirements for U.S. and foreign personnel. (Photo by Master Sgt. Mary Ferguson, 8th Theater Sustainment Command Public Affairs Office)

CAPT. JAMES S. KIM is the deputy command judge advocate with the 413th Contracting Support Brigade at Fort Shafter, Hawaii. He holds a J.D. from Loyola Law School, Los Angeles, and a B.A. in history and economics from Boston College.

This article was originally published in the July – September 2016 issue of Army AL&T magazine.

Subscribe to Army AL&T News, the premier online news source for the Acquisition, Logistics, and Technology (AL&T) Workforce.

What’s Your Problem?

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Providing strong, clear direction in the face of ambiguity is vital to an acquisition program’s success.

by Col. Luke Cropsey and Mr. Peter Burke

There is an old adage about what the command “to secure the building” means to each military service. It goes like this: The Navy would turn out the lights and lock the doors. The Army would surround the building with defensive fortifications, tanks and concertina wire. The Marine Corps would assault the building, using overlapping fields of fire from all appropriate points on the perimeter. The Air Force would take out a three-year lease with an option to buy the building.

Although this adage is, of course, a joke, it also serves as a cautionary tale about the importance of a strong and clear problem statement within successful acquisitions. To “secure the building” barely describes “what” is to be done and leaves out the other two critical elements, “why” and “how.”

Consider the situation facing a project manager (PM) who prepares for a team meeting the next day to kick off the materiel solution analysis for the Army’s newest guided mortar cartridge. He read the capability development document, received some guidance from his program executive officer (PEO), spoke to his customer counterpart at the U.S. Army Maneuver Center of Excellence and met with his resource manager at HQDA. He needs to unleash his team to generate a wide range of possibilities to meet the user’s requirements while balancing cost, schedule and risk, and he knows that a good problem statement is critical to kick off the discussion. Framing it too narrowly could mean missing valuable opportunities for better capabilities, but making it too vague could result in months of program churn as the integrated product team chases tasks that have nothing to do with the real problem facing the customer.

How should the PM proceed? They key is to arrive at an appropriate level of detail so there is clear understanding about the problem without overly constraining the options that may be available.

INCOMING!

INCOMING!
A 155-mm Copperhead anti-armor projectile nears its target. Operating issues with the Copperhead left thousands in inventory and unused for decades despite two tank wars in Iraq. The problems may have been prevented if the critical elements of “why, how and what” were employed early on in the projectile’s development. (Photos courtesy of the authors)

In the process, the PM must control the complexity of the problem, allowing him to understand the entirety of the problem in the process of solving it. Current weapon systems are some of the most complex man-made entities the world has ever produced, and a PM can quickly become lost in the myriad of variables, options, interdependencies and priorities, with little better than serendipity to fall back on when the program runs into challenges. The PM can control complexity by developing a clear problem statement that focuses on the most important issue.

Carefully constructed problem statements resolve ambiguity, control complexity and focus creativity. These three factors are central to a well-structured effort. It is human nature to jump out of the problem definition stage and into solution-seeking before fully understanding or articulating the true problem. A clearly articulated problem statement prevents this.

NO STATEMENT, NO SOLUTION
Unless the problem statement is constructed carefully, bias, ambiguity and missing needs can occur with disastrous results. In the 1970s, a laser-guided, 155 mm artillery projectile known as Copperhead countered the threat of massed Soviet armor in Eastern Europe. Copperhead could detect, guide-to and hit an armored target, and the large, shaped-charge warhead was consistently lethal against its target set.

Its development and qualification were successful, and industry produced thousands of projectiles for the Army in the late 1980s. However, more than 20 years later, nearly all of the Copperheads are still in inventory despite U.S. forces fighting two wars against armored threats in Southwest Asia. Anecdotal comments from field artillery units may explain why, such as:

  • Most Soldiers never trained with the Copperhead in a live-fire situation.
  • The projectile was expensive ($34,000 when procured in the 1980s).
  • It was difficult to set up firing conditions.
  • There weren’t enough laser designators in the force.

Could these issues have been prevented if the initial problem statement—including the critical elements of “why, how and what”— had been generated at the outset?

THE FRAMEWORK
A good problem statement is solution-neutral and outlines how value is created. In acquisition terms, this could be developing a materiel solution for a capability gap, finding the root cause of a test failure, solving organizational inefficiencies or a problem facing our professional workforce. (See Figure 1)

A problem statement, as defined by Dr. Edward F. Crawley, Ford professor of engineering in the Massachusetts Institute of Technology’s Engineering Systems Division, must include:

1. To… (enterprise or stakeholders’ intent, or the “why” you are attacking the problem; what value are you trying to create?).
2. By… (the “how,” using solution-neutral verbs such as create, destroy, transport, transform, compare, etc… ).
3. Using… (the “what,” or statement of structure; this introduces cost).
4. While… (detailing other important goals or constraints).

It is very important to carefully construct the “how” statement with solution-neutral verbs to spur divergent thinking that will create ideas for solving the problem. Unintended framing can occur if the chosen verb instantly narrows the possibilities and converges on a smaller set of possible actions. For example, if a hospital is looking for ways to improve the speed of care to car accident victims, inserting the word “driving” into its problem statement can shut out many other possibilities such as air, rail or water transport, or even virtual care applied at the scene by first responders.

Had the original problem statement for the Copperhead included goals addressing the training of field artillery units in this new capability, such as, “while ensuring that a realistic and affordable training system for unit home station and national training centers (less than $1,000 per training mission) is completed prior to production,” the warfighter might have gotten more value from the large investment made in its development and production program.

Including “live or die” goals, key metrics that will guide thinking during development, ensures that the team understands what is most important to the user. An easy place to start is in the key performance parameters (KPPs) of requirements documents. In the case of the Copperhead, had a KPP included a defined goal (with a clear metric for measuring the achievement of the goal) for an affordable and realistic training system, the round might have been put to more widespread usage in combat. Once these metrics are inserted into the problem statement, all team members will know what the guiding, tangible goals are, and they will influence their thinking. For example, the phrase “average unit cost of $5,000 (FY16 dollars)” is much more powerful than a nebulous term like “low cost.” A clear dollar amount will shape which materials are chosen, manufacturing processes, technology maturity and design complexity for the remainder of the program.

The following system problem statement is an example of a poor start for the PM’s materiel solution development phase. (In this example, assume that an analysis of alternatives has been completed, and a materiel solution, a new mortar cartridge, is the most effective approach.)

STAYING INSIDE THE BOX

STAYING INSIDE THE BOX
Judiciously build the “how” statement with solution-neutral verbs to spur divergent thinking that will create ideas for solving the problem. Unintended framing can occur if the chosen verb instantly narrows the possibilities and converges on a smaller set of possible actions. (Image courtesy of the authors)

“Provide the U.S. Army with a cost-effective precision mortar cartridge to defeat enemy targets.” This is not a complete problem statement: It is too ambiguous, system goals are undefined, there is no explanation of the “why” or the stakeholder’s intent, and there are no clear metrics.

A much better statement would be, “Provide the U.S. Army a system to quickly defeat personnel with low collateral damage, by destroying enemy combatants with XX percent expected fractional casualties in Y rounds or less, using a mortar cartridge with a program average unit cost of $ZZ,zz.” This statement includes the key facets to focus the team’s attention and creativity, as it includes: “To…” (intent) + “By…” (solution-neutral process) + “Using …” (process attribute + object) + “While …” (object attribute).

THE ANTIDOTES

  • Challenge problem statements continuously. Almost without exception, the initial articulation of the problem will be insufficient or even flat-out wrong. Asking a series of “why” questions will help continue to refine the overall intent and desired functionality of the solution. A good problem statement requires an iterative process with multiple passes to get the scope, level of detail, and solution concept right.
  • Watch for unspoken assumptions by people framing the problem in solution-specific terms. For example, using functional verbs such as “tape” that drive the team in one direction may too narrowly frame solution sets, especially in the early phases of the effort. A better verb for keeping options open would be “attach.” Force the additional rigor in the process to begin with solution-neutral functional statements. This will naturally turn the dialogue to clear statements of what creates value and leave the trade space as broad as possible in the early stages.
  • Carry expanded and contracted versions of the problem statement as options. It is sometimes difficult to truly understand what your stakeholders really need, so be flexible in your thinking. A key method of building alignment across the PM team is to work collectively with the problem statement by expanding and contracting the scope until the team can condense around the level of detail. The scope should be within the PM team’s ability to control (ideally) or influence (at worst), or the outcomes will be outside the team’s ability to affect.
  • Invite diverse thinkers to early meetings. Too many people who “think just like you” can lead to a biased viewpoint. Seek out people with big ideas or from different backgrounds (contracting officer, cost analyst, system analyst, etc.)
  • Make sure stakeholders buy in. The “why” of what you are doing is critical to maintaining their support and their confidence in the team. The “representative of true success” must be revisited on a regular basis to ensure that the solution actually matters. In the words of Winston Churchill, “No matter how elegant the strategy, someone should occasionally look at the results.”
  • Create early models to test attainability. Does your program office’s estimate for development cost show that a course of action is within budget? In a technical problem, does your finite element analysis tool show that stress levels are within the material properties of available material technology? How much margin does a given solution provide on the cost, schedule and performance requirements? How much affordability risk does a particular concept or solution create? The longer it takes to produce the solution, the higher the risk of funding instability, requirements creep or threat evolution.

Testing your stakeholders’ interest in the “why” of your statement can also illuminate your path. For example, if you, as the PM, framed the original “why” from the perspective of your PEO, modify it one level up to the perspective of the PEO’s boss, the service acquisition executive. In the example of the mortar cartridge, another measure of success might include system compatibility with a future platform or low cost of maintainability over its shelf life. Likewise, move the perspective down one level below the PM to the system engineering lead. Does that person’s measure of success for creating value include ease of platform integration? If your problem statement aligns with your key stakeholder’s interests, is solution-neutral, and solvable by real people, you are off to a great start.

ON TARGET

ON TARGET
The Copperhead, shown here impacting its target and developed in the late 1980s, was consistently lethal against its target set. With a few modifications to the program’s development process—a better defined goal and a clear metric for measuring achievement of it—the round might have seen more widespread usage in combat.

CONCLUSION
Programs get bogged down when they’re ill-defined. That lack of definition only gets worse when a new PM rotates through. If the problem statement results in a materiel solution that takes too long to deliver or does not meet customer needs, it could waste millions of dollars.

Consider the situation facing a PM who has just taken over a program to produce the Army’s newest guided mortar cartridge. A well-defined program, based on a well-defined problem statement, should allow for program business to continue as usual, with little or no ambiguity facing the team, and little danger of the program getting bogged down.

For more information, contact Peter Burke at peter.j.burke.civ@mail.mil.

COL. LUKE CROPSEY is the senior materiel leader for the Direct Attack Program under the Air Force’s Program Executive Officer for Weapons at Eglin Air Force Base, Florida. He holds an M.S. in system design and management from the Massachusetts Institute of Technology, an M.S. in materials science from Michigan State University and an M.S. in national resource strategy from the National Defense University. He is a distinguished graduate of the United States Air Force Academy with a degree in mechanical engineering. He is Level III certified in program management and in engineering, and is a member of the Air Force Acquisition Corps.

MR. PETER BURKE is the deputy project manager for combat ammunition systems under the Army’s Program Executive Office for Ammunition, Picatinny Arsenal, New Jersey. He is a graduate of Harvard Business School’s General Management Program, and holds an MBA from the Florida Institute of Technology and a B.S. in industrial engineering from the New Jersey Institute of Technology. He is Level III certified in program management and in engineering, and is a member of the Army Acquisition Corps.

This article will be printed in the October – December issue of Army AL&T magazine.

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Copperhead in action

Dr. Crawley’s MIT course

Then and Now – Carlucci Initatives

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From the Carlucci initiatives of the 1980s to BBP 3.0 today, reform is a central theme of acquisition

by Michael Bold

Thirty-five years ago, defense acquisition reform dominated the cover of the July-August 1981 issue of Army Research, Development & Acquisition magazine, a predecessor of Army AL&T.

“Decisions Made on 31 Recommendations to Reduce Costs … DOD to Improve Management Principles, Acquisition Process.”

The cover featured the first page of an April 30, 1981, memo from Deputy Defense Secretary Frank C. Carlucci, and the article stated that Secretary of Defense Caspar W. Weinberger had made decisions on “31 recommendations and issues to reduce costs and improve the acquisition process throughout the Department of Defense. He also announced a charter of acquisition management principles.”

The 31 items—soon to be joined by a 32nd—came to be known as the Carlucci initiatives, the spearhead of his Acquisition Improvement Program. Weinberger and Carlucci entered the top DOD posts in January and February 1981, respectively, as members of the Reagan administration. The newly elected president saw his mandate as reviving economic growth at home and expanding American influence abroad. His first term in office saw the largest, most expensive peacetime expansion of the U.S. military. The DOD budget exploded from $142 billion in 1980 to $286 billion in 1985 (30 percent of that increase coming from inflation).

DEFENSIVE STANCE

READY TO ROLL
M-1 Abrams main battle tanks line the pier in Savannah, Georgia, for loading aboard the rapid-response vehicle cargo ship USNS ALGOL for shipment to Saudi Arabia in August 1990 to support Operation Desert Shield. All photos courtesy of the U.S. National Archives and Records Administration)

Harold Brown, the previous defense secretary, had centralized acquisition authority in the Office of the Secretary of Defense (OSD). Weinberger believed that centralization had exacerbated cost overruns and led to purchases of hardware that failed to perform as planned. In a process he called “controlled decentralization,” Weinberger sought to give the program managers in the military services decision-making authority in the weapon acquisition process.

The time had come, Carlucci wrote, “to make major changes both in the acquisition philosophy and the acquisition process itself. We are convinced that we have now a historic and unique opportunity to significantly improve the Defense acquisition system.”

Carlucci, the Army RD&E article noted, “emphasized that the primary objectives in streamlining the DOD acquisition process are reducing costs and shortening the acquisition time.”

“Mr. Carlucci pointed out,” the article continued, that “ ‘while DOD should be tough in contract negotiations as part of the buyer-seller relationship, this does not mean that relationships between management and industry should necessarily be adversarial. Industry and government have a shared responsibility and must assume a new spirit of cooperation. A healthy, innovative, and competitive industrial capability is a primary national objective. I direct all top DOD management, in the Office of the Secretary of Defense, Joint Chiefs of Staff, and in the Services, to ensure this is understood at all levels.’ ”

The ensuing massive defense buildup under Reagan resulted in ramped-up production of the Army’s Abrams M-1 main battle tank, the revival of the B-1 bomber, which had been canceled during the Carter administration, and production of the MX missile. A 600-ship Navy was planned that included 100 new nuclear attack submarines and pulling four Iowa-class battleships out of mothballs.

But with that massive escalation of federal defense spending came problems, in the form of fraud, corruption, mismanagement and waste by DOD and large defense firms—the $435 hammer, the $640 toilet seat and $7,600 coffee makers—resulting in congressional hearings and federal investigations. Some of those investigations led to criminal charges and convictions of defense contractors.

TOUCH DOWN

TOUCH DOWN
A B-1 bomber aircraft lands at Edwards Air Force Base, California, in August 1992, its first flight since April 1981. The defense buildup that characterized Reagan’s first term included the revival of the B-1 bomber, which had been canceled during the Carter administration. (All photos courtesy of the U.S. National Archives and Records Administration)

In response, Congress passed the 1983 DOD Authorization Act, which included what has come to be known as the Nunn-McCurdy Act. The provision, written by two Democrats—Sen. Sam Nunn of Georgia and Rep. Dave McCurdy of Oklahoma—requires DOD to report to Congress whenever a major defense acquisition program experiences cost overruns that exceed certain thresholds.

Adding to the Pentagon’s woes were fluctuations in annual congressional funding that left some programs sputtering. The services, meanwhile, balked at many of the initiatives, especially multiyear procurements. Such procurements required heavy up-front funding, which the services feared hampered managers’ flexibility and left fewer resources available for other worthy programs.

“The Carlucci initiatives were to be the be-all and end-all of positive change in the Pentagon,” The New York Times in 1983 quoted Sen. Charles Grassley as saying. The Iowa Republican, who revealed many of the details of the profligate Pentagon spending, continued, “But they had no teeth. There was no timetable, no accountability and no clear indication that the initiatives were a serious undertaking.”

Dr. J. Ronald Fox has made a career of studying defense acquisition. He’s a professor emeritus at the Harvard Business School, served as assistant secretary of the Army for procurement, contracting and logistics, and before that served as deputy assistant secretary of the Air Force. In 2006, he was named to the Defense Acquisition University Hall of Fame.

BREAKING GROUND

BREAKING GROUND
Deputy Secretary of Defense Frank C. Carlucci, left, is greeted by Robert S. Dillon, U.S. ambassador to Lebanon, and Marine Col. James M. Mead upon his arrival at Beirut International Airport in October 1982. Carlucci’s acquisition initiatives, released one year earlier, aimed to bring about much-needed reform, but that effort was hamstrung by the lack of a timetable and an absence of accountability measures. (All photos courtesy of the U.S. National Archives and Records Administration)

In 2009, the U.S. Army Center of Military History asked him to literally write the book on defense acquisition reform. His monograph, “Defense Acquisition Reform, 1960–2009: An Elusive Goal,” looks at the reform initiatives of that period (including some 27 major studies of defense acquisition commissioned by presidents, Congress, defense secretaries, government agencies, think tanks and universities). Most of the efforts, he noted, arrived at the same conclusions and made similar recommendations.

In an interview with Army AL&T in July, Fox agreed with critics who said the Reagan defense buildup lacked a strategic game plan, and he said that eventually the services would require guidance from OSD.

“The perspective of the services is often not identical to what it is at OSD,” he said. “… If you’re in a program and there are a number of senior officers who have committed themselves to that program, then, ‘Yeah, there may be schedule slippages and cost growth, but you know what? I think we can get more money. So we can go back and get some money.’ … I think OSD has a much broader perspective across the services, and I think often has a greater commitment to cost control. … I don’t think you can just turn that all over to the services, because the incentives of the services are maximizing the effectiveness of that service.”

In 1985, Nunn and Republican Sen. Barry Goldwater of Arizona wrote a report on DOD spending that concluded the department was poorly run and that combat readiness was perilous. The report found no correlation between spending more and acquiring better defense. It also blamed congressional meddling for driving up costs. Later that year, House Armed Services Committee Chairman Les Aspin, a Wisconsin Democrat, launched a series of hearings on defense spending, finding “skimpy improvements in the U.S. defense posture despite the huge increases in defense spending over the years.”

DEFENSIVE STANCE

DEFENSIVE STANCE
President Ronald Reagan visits with Secretary of Defense Caspar W. Weinberger and other DOD officials in November 1993. Reagan’s first term in office, from 1981 through 1984, marked the largest peacetime expansion of the U.S. military, and Weinberger aimed to undo previous centralization efforts by returning decision-making authority in the weapon acquisition process to program managers. (All photos courtesy of the U.S. National Archives and Records Administration)

In 1986, the General Accounting Office, now the Government Accountability Office, issued a report stating that only eight of the original 32 Carlucci initiatives had been fully implemented. Carlucci and DOD disagreed vigorously with that analysis.

A little over four years after the Carlucci initiatives were issued, Reagan established the President’s Blue Ribbon Commission on Defense Management—known as the Packard Commission after its chairman, David Packard, co-founder of Hewlett-Packard Co. and a former deputy defense secretary—and the next round of defense acquisition reform had begun.

The latest attempt at changing the way DOD does business was Better Buying Power (BBP), introduced in 2010 by Ash Carter, then the undersecretary of defense for acquisition, technology and logistics (USD(AT&L)) and now the secretary of defense. That was followed by BBP 2.0 in 2012 and BBP 3.0 in 2014, crafted by USD(AT&L) Frank Kendall.

What does Fox think of BBP? “I think it’s a good start,” he said. “It’s in the implementation and follow-up where things fall apart.”

This article will be printed in the October – December issue of Army AL&T magazine.

Subscribe to Army AL&T News, the premier online news source for the Acquisition, Logistics, and Technology (AL&T) Workforce.

Related Links

Army RD&A magazine, July-August 1981

Defense Acquisition Reform, 1960–2009: An Elusive Goal

GAO report on success of Carlucci initiatives:

Bolstering the Base

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The Army and General Dynamics collaborate to help sustain the Scranton Army Ammunition Plant against market and fiscal pressures.

by Ms. Melissa Markos

Much has changed since the 15-acre Scranton Army Ammunition Plant (SCAAP) opened in 1951 to manufacture large quantities of artillery and mortar shell bodies, ranging from 105 mm to 8 inches in caliber on high-capacity production lines. Increasing costs from government regulations for antiterrorism and security, environmental protection and emergency management, along with decreased demand for ammunition, have brought the financial viability of the Pennsylvania plant into question.

But SCAAP, the youngest of the six government-owned, contractor-operated (GOCO) plants producing ammunition for the U.S. military, remains a vital asset. The challenge is how to continue operating as a fiscally supportable part of the industrial base.

Addressing that challenge, in collaboration with industry and other government agency stakeholders, is the responsibility of the Office of the Project Director for Joint Services, part of the Program Executive Office for Ammunition.

In the GOCO Army ammunition plants, the government owns all of the property and equipment, and the operating contractor has full use of, cares for, maintains and invests in the facility. SCAAP’s current operating contractor is General Dynamics Ordnance and Tactical Systems (GD-OTS).

The strategy developed for SCAAP is an example of the need to balance government-owned industrial base capacity against cost and competitive factors in an environment of declining federal spending.

MINIMIZING DOWNTIME

MINIMIZING DOWNTIME
A newly installed cell of computer-numerical controlled lathes at SCAAP is capable of machining multiple types of projectiles with minimal downtime required between changeovers. The lathes were one of $32.2 million in production base support projects. (Photo courtesy of SCAAP)

HIGH COST OF FACILITY OPERATION, MAINTENANCE
The government spells out its requirements for maintenance, care of government property in possession of a contractor, environmental protection, safety, antiterrorism measures and security, and occupational health and industrial hygiene in performance work statements (PWS) as part of the property management contract.

The government does not directly pay the costs of carrying out these facility PWSs. The operating contractor must build the costs into overhead prices for products and services. While each GOCO facility is different, most need to compete for production work, including GD-OTS at the Scranton plant. There is no guarantee that government work awarded to the facility will cover the cost to operate it.

When there is a large amount of work at the facility, the overhead is easily shared over many programs. However, as production requirements drop, the programs need to support a larger share of the overhead expense.

Additionally, these facilities, including SCAAP, are built to be efficient at large production rates. When demand for ammunition is low, there is a lot of excess capacity, which may be needed again in the future. It generally costs less and is less risky to maintain that capacity through the lean years than to have to rebuild capacity quickly when needed.

NOT ENOUGH WORK
The metal ammunition parts produced at SCAAP dropped to a 15-year low in 2014. (See Figure 1.) The number of employees at SCAAP has dropped more than 70 percent over the past decade.

SCRANTON PLANT'S WANING FORTUNE

SCRANTON PLANT’S WANING FORTUNE
As SCAAP’s output declined over the past 13 years, so did its workforce, from a high of roughly 400 in 2005 to just one-quarter of that 10 years later. (SOURCE: SCAAP)

A number of factors have driven this shrinkage, straining SCAAP’s financial viability:

Since the end of the war in Iraq in late 2011, the demand for ammunition has significantly decreased. For example, the demand for conventional 155 mm artillery dropped 75 percent in the years after the end of the war, compared with the previous decade. The 2013 sequestration resulted in a 20 percent cut in the amount of ammunition being procured, further exacerbating the situation.

With resource and fiscal restrictions, the Army sought out and implemented innovative cost savings initiatives. One notable effort is the recapitalization of the 155 mm Dual-Purpose Improved Conventional Munition (DPICM) and 105 mm M1 projectile bodies. The Army is disassembling DPICM rounds that are designated for demilitarization and using the artillery projectile bodies for a new extended-range round. The Army is also recapitalizing a large volume of M1 rounds each year at the government-owned, government-operated Blue Grass Army Depot in Kentucky and McAlester Army Ammunition Plant in Oklahoma, which are reusing the projectile bodies. While saving the Army about $65 million annually, these cost-saving strategies also reduce the requirement to produce new artillery projectile bodies at plants such as SCAAP.

Another fundamental cost-saving strategy employed by the Army is to award production contracts competitively where possible. In 2012, a competing facility won a five-year contract for 120 mm mortar shell bodies that SCAAP historically had built. With the reductions in demand for other types of artillery and mortar bodies, GD-OTS proportioned more of the cost burden from the government regulations into its overhead price for the 120 mm, leaving it unable to provide a competitive price. Losing the 120 mm work further stressed SCAAP’s financial situation.

SURVIVING THE DROUGHT
One way the government can support GOCO facilities is by reducing the requirements it places on them while ensuring the necessary care and maintenance of the facilities.

In June 2013, the Office of the Project Director for Joint Services, the Joint Munitions Command and GOCO operating contractors formed a tiger team to review and reduce PWS requirements to the minimum necessary to run the GOCO facilities. The team evaluated every requirement, from how many guards need to be at each gate, to the number of boiler inspections each year, and compared the requirements against commercial best practices. It was a difficult process and significant changes were closely scrutinized because of the importance of security; the need to ensure that government property is maintained; and ensuring that Occupational Safety and Health Act environmental and safety laws were met. SCAAP’s next property management contract could save 5 percent in overhead costs, although new cybersecurity requirements may eat up those savings.

MAINTAINING THE AMMO SUPPLY

MAINTAINING THE AMMO SUPPLY
A cannon crew member with 7th Infantry Division, Joint Base Lewis-McChord, Washington, prepares 155 mm artillery shells during a combined arms exercise in February at Yakima Training Center, Washington. Upgrades and modernization at SCAAP will keep the ammo coming, even during periods of relative peace. (U.S. Army photo by Sgt. Cody Quinn, 28th Public Affairs Detachment)

At the same time, GD-OTS carried out several rounds of layoffs. The workforce went from an average of 350 employees (between 2002 and 2012) to 150 in 2015. The company also negotiated with its employees to gain greater flexibility in job assignments, allowing one operator to work on various equipment and operations. These measures contributed significantly to the company’s ability to reduce overhead rates at SCAAP.

A more obvious solution—to bring more work to the Scranton plant—has proved difficult for both the contractor and the government. The government encourages operating contractors to solicit work for the commercial market or to lease unused facilities to tenants as a way to reduce facility overhead, and GD-OTS has been able to bring in commercial work, which sustained the facility through 2015. However, that market is very volatile and not reliable as a sustainment strategy. GD-OTS’s capabilities are so specialized that many of the markets they serve are opting for foreign imports.

Another commonly argued strategy, for the government to direct workload to government-owned facilities, theoretically ensures that they have sufficient workload to cover maintenance costs and retain critical skills. However, this approach works against commercial facilities with the capability to make the product as well as the government’s ability to obtain competitive pricing.

In 2014, there simply was not sufficient ammunition production work available to cover the overhead costs, even if the Army directed all of it to SCAAP. The Army could not terminate the 120 mm mortar shell body contract with another supplier and direct those orders to SCAAP in a timely manner. The 155 mm DPICM program was supporting both the Blue Grass and McAlester facilities, as well as saving the government significant money. As it was, the procurement requirements for 155 mm artillery were at a 15-year low.

MODERNIZING THE PLANT

MODERNIZING THE PLANT
These newly installed batch heat treat ovens are more efficient than large ovens when running smaller quantities of product. This is one of the modernization efforts that will help SCAAP to achieve more competitive pricing when producing lower quantities of shell bodies. (Photo courtesy of SCAAP)

A STRATEGY FOR SURVIVAL
In October 2013, the government and GD-OTS developed an enhanced strategic plan for SCAAP to address the key manufacturing processes that were the least efficient at low production volumes and propose flexible manufacturing cells that would be more efficient at lower volumes. In FY14, the government awarded GD-OTS $32.2 million in production base support projects to execute the strategic plan. The modernization projects included the installation of flexible rough and finish turning lines, batch heat treat systems, and local boilers for specific processes. These low-volume, higher-efficiency production lines will be completely installed and operational by the end of FY16. These modernization efforts will allow SCAAP to achieve more competitive pricing when producing lower quantities of shell bodies, not only for government work but also for the wider world market.

In FY17, the government intends to compete the property management contract for SCAAP. To level the playing field and entice competition for the facility, the government purchased GD-OTS’s intellectual property related to production in the facility and plans to provide it to the successful offeror. Additionally, the government will award a 10-year production contract for artillery projectiles and mortar shell bodies in conjunction with the property management contract. To help ensure government work at the facility, both contracts will be under one solicitation, awarded to one contractor.

Another feature of the upcoming property management contract allows the operating contractor to lay away portions of SCAAP, or even the entire facility, while preserving it to satisfy future DOD surge requirements for artillery and mortars. This will give the contractor the flexibility it needs to be efficient, while giving the government the assurance of surge capacity available when needed.

CONCLUSION
As the Army continues to operate under a constrained budget, we need to continually assess what capabilities and assets need to be sustained. For those required in the future, new business models should be explored to allow operating contractors maximum flexibility to adjust to the inevitable ebb and flow in ammunition demand, while providing the government the assurance it needs that ammunition production will be ready when needed. SCAAP serves as a case study in utilizing new methods to preserve large production capacity for surge.

For more information, contact the author at melissa.l.markos.civ@mail.mil.

HIGHER EFFICIENCY AT LOWER VOLUMES

HIGHER EFFICIENCY AT LOWER VOLUMES
Welders used on artillery rotating bands at SCAAP are more efficient at lower volumes. This is one of the modernization efforts that will help the facility achieve more competitive pricing when producing lower quantities of shell bodies, not only for government work but also for the wider world market. (Photo courtesy of SCAAP)

MS. MELISSA MARKOS is an associate project director for industrial base sustainment in the Office of the Project Director for Joint Services, Picatinny Arsenal, New Jersey. She holds an executive master’s degree in technology management from the University of Pennsylvania and a master of engineering from Stevens Institute of Technology. She earned her bachelor of mechanical engineering from the University of Delaware. She has 14 years’ acquisition experience, is Level III certified in program management and is a member of the Army Acquisition Corps.

This article was originally published in the July – September 2016 issue of Army AL&T magazine.

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Making Acquisition Rapid: A Practitioner’s View

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Acquisition is a slow process by nature; always has been, always will be. Or is it? Could the remedy be as simple as getting out of our own way? In Walt Kelly’s words: ‘We have met the enemy and he is us.’

by Lt. Col. Joel D. Babbitt

In the world of acquisition and project management, cost, schedule and performance are king. Actually delivering a product that meets the needs—performance—in the agreed-upon timeframe—schedule—and with the resources you’ve been given—cost—is harder than it sounds and is doubly so within DOD. The challenges are formidable:

  • A requirements process that takes two to four years.
  • A money forecasting process that takes two to seven years.
  • A milestone approval process that takes three to six months of staffing at each checkpoint.

Add to the above list of challenges the customer expectation so clearly expressed by one of my former customers: “I want it now. If I wanted it in three years, I’d ask for it in three years.”

TAKING A PAGE FROM SOF

TAKING A PAGE FROM SOF
The EMC2, shown here in use by a Global Response Force paratrooper before a parachute assault at the Army/Air Force Joint Forcible Entry exercise in December 2015, originated an SOF solution. (U.S. Army photo by Capt. Lisa Beum, 1-82 ABN Public Affairs)

We’ve all heard of rapid acquisition offices, such as the Rapid Equipping Force, or organizations within United States Special Operations Command (USSOCOM), but the vast majority of us serve in acquisition organizations that do not have special rules, special authorities or any way of accelerating what is otherwise a very onerous system. So, how does a practitioner actually make acquisition rapid? It starts with a proactive, take-appropriate-risks, get-it-done mindset. So, if you have that mindset, here are several examples of how acquisition can be made rapid to help you frame your acquisitions for speed.

LESSON 1: GO SMALL, WIN BIG
To increase their effectiveness, special operations forces (SOF) wanted the same communications capability on Air Force C-17 aircraft while flying to an overseas objective that they had back in their joint operations centers or command posts. Rather than develop a solution from scratch, SOF acquisition adopted the existing Southwest Airlines Row 44 Ku-band internet solution with slight modifications to ensure connection to the necessary networks. Later, Warfighter Information Network – Tactical Increment 1 adopted this solution for an initial operational capability (IOC) in the Army, calling it the Enroute Mission Command Capability (EMC2), while simultaneously taking the next step and adding Ka-band to the antenna for the full operational capability (FOC).

These small steps allowed the effort to build momentum and provide immediate capability to the Soldier while developing the future capability. Each of these phases (SOF capability, Army IOC capability and Army FOC capability) was two to three years long. DOD names as a primary goal of Better Buying Power (BBP) 3.0 incentivizing greater and timelier innovation by removing barriers to the use of commercial technology. Leveraging commercial technology can make big efforts small and small efforts fast.

The lesson learned? Leverage other people’s developments and make your efforts small to win big.

LESSON 2: SLOW IS SMOOTH, SMOOTH IS FAST (SNIPER MAXIM)
When USSOCOM initially approached the Air Force program office, the time estimate for the C-17 antenna installations was six years—a lifetime to special operations. To reduce that timeline, USSOCOM framed the effort. Instead of immediately chartering a project and standing up an integrated project team, USSOCOM went back to basics, launching a series of studies.

AIRBORNE SITUATIONAL AWARENESS

AIRBORNE SITUATIONAL AWARENESS
A Global Response Force paratrooper uses the Army’s EMC2 for in-flight situational awareness while flying from Fort Bragg, North Carolina, to Nellis Air Force Base, Nevada, in December 2015. (U.S. Army photo by Capt. Lisa Beum, 1st Brigade Combat Team, 82nd Airborne Division (1-82 ABN) Public ­Affairs).

The first was a network study to figure out which military or commercial airborne satellite network should be leveraged, followed by an antenna placement study to determine where on the aircraft the antenna should be located to minimize technical risk and, therefore, cost. The approach was most aptly summed up by the deputy J-6: We were “going slow to go fast.”

Doing two studies allowed for better framing decisions to be made, which reduced the risk to the antenna and aircraft contractors and the government at the same time. A prototype further reduced risk, followed by a kit-proof, or operational prototype effort, before the full production run.

All this time, we managed the two contractors (antenna and aircraft providers), rather than putting one in charge of the other. By production time, all the risk was wrung out of the effort, which reduced costs by more than half between development and production. Overall, the original six-year and $50 million-plus working estimate for a “give it to a prime integrator” approach was reduced to three years and just under $25 million. Effectively, both the budget and schedule were cut in half.

The lessons learned? Take the time to do the brain work up front, be innovative in your approach, control the process and keep the system-level integration in-house if possible.

LESSON 3: START SMALL, BUILD ON SUCCESS
For the Army’s Transportable Tactical Command Communications program, which provides small satellite dishes to teams through company-sized Army units, the program office leveraged a developmental effort from ­USSOCOM—the X-Band MicroSat Project (XBMS). The XBMS project produced the first high-bandwidth, sub-one-meter X-band satellite dishes through a three-part developmental effort: a proof of concept through the Air Force Research Laboratory, followed by an open competition for prototypes and a production competition for those who submitted prototypes. The total cost of development was less than $1 million and took about a year and a half. That three-step process resulted in the full fielding of these terminals throughout subordinate units at a little over the original targeted price of $50,000 per terminal.

The lessons learned? Decompose large efforts into small efforts, start with a government lab rough prototype to show what’s possible, have cost targets that vendors must meet to stay competitive and foster robust competition.

AIRBORNE SITUATIONAL AWARENESS

PROJECTS BIG AND SMALL
Technicians install a satellite antenna as part of the Modernization of Enterprise Terminals effort. (Photo by Shiho Fujii, Project Management Office for Defense Communications and Army Transmission Systems)

LESSON 4: SMALL PIECES SOLVE BIG PUZZLES
The Program Executive Office (PEO) for Enterprise Information Systems, Wideband Enterprise Satellite Systems (WESS) program office is essentially the Army’s satellite gateway program—a place tuned to constant, incremental change to meet customer needs. WESS fields and upgrades the Army’s 18 enterprise gateways (formerly called STEP sites). Other than the Modernization of Enterprise Terminals mission, a program that fields 12.2-meter satellite dishes around the world, WESS’s efforts comprise small, incremental upgrades to existing products or technology refresh of legacy functions. The umbrella of a large program allows for running many smaller programs start to finish under it, ensuring the freedom to create and field new capabilities such as precision timing racks, modem upgrades and next-generation satellite control software, to meet the gateways’ needs by keeping oversight at the PEO level and avoiding what would be an unnecessary acquisition category oversight structure.

This freedom has led to innovative technical solutions that are being fielded not only to Army gateways, but by the Defense Information Systems Agency, the Air Force and others. We follow the DOD BBP 3.0 guidance to “eliminate unproductive processes, and bureaucracy.” BBP 3.0 advocates reduction of reviews and unproductive processes, and admonishes PEOs and project managers to “exercise full responsibility and authority commensurate with their position.”
The lessons learned? Leverage existing programs to minimize oversight requirements, foster innovation within your program, give others the answers to your common problems and you all win together; keep it simple and don’t add unnecessary structure.

In each of the above cases, keeping the effort as small as possible was one of the keys to success. There are several reasons why keeping efforts small has positive effects, such as:

  • Funding a large effort is a monumental task. It takes a lot of political capital, program objective memorandum planning and a lengthy requirements process to make a large effort happen. However, in most cases, the same result can be achieved over time by making each phase or spiral a smaller, discrete effort.
  • Funding a small effort is much easier than funding a large effort. Within DOD, we have numerous rules for how much money can be realigned. The more money that must be realigned, the higher the approval must go and the longer it takes. Over time, funding a number of sequential efforts is much easier and allows for a quicker start than trying to fund one large effort.
  • If things do not go as planned, or if expected results do not materialize, then a small effort is politically much easier to end than a large effort.
  • Tackling big problems by taking them in multiple steps provides time to deal with challenges that arise. By stitching together multiple smaller, discrete efforts into a larger effort, victories add up over time. This provides time to work on the efforts that lag while keeping credibility intact.
  • Starting small also attracts innovative small cor­porations to the effort, rather than large defense contractors with their high overhead costs and bureaucracy. BBP 3.0 advocates increasing small business participation to promote effective competition because it works. Corporate partners do not expect big payoffs from small efforts, so fees and overhead are typically smaller.
  • Smaller efforts keep testing requirements right-sized and typically do not attract disproportionate oversight from the test community.
  • Smaller efforts are less likely to experience serious bloat and become a target in the constant budget wars. Examples of programs that became too big, attracted too much attention and were then canceled are legion in the Army, such as Future Combat Systems, Comanche and Crusader, to name just a few. In a time when mammoth hunting is a fashionable sport, it is easier to not be a mammoth.
  • With a limited fielding, once an effort is successful, other potential customers will clamor for the solution, which will drive up the basis of issue. The product will grow naturally, instead of imploding under excessive expectations.

CONCLUSION
Acquisition does not have to be large, slow and ponderous. However, making it small, fast and agile is a conscious decision that must be made up front in the framing of a program. Do not be afraid to stay small and agile and to take responsibility for making your system a success. Your customers—our Soldiers—will appreciate the results.

SIMPLER SOLUTION

SIMPLER SOLUTION
Soldiers from the 82nd ABN erect a Terrestrial Transmission Line Of Sight ­(TRILOS) radio during an expeditionary network demonstration in March 2015 at Fort Bragg, North Carolina. TRILOS provides 12 times the bandwidth of the legacy capability in a smaller pack­age. It is easy to set up, and advanced signal Soldiers are not needed to operate the system. (Photo by Amy Walker, Program Executive Office for Command, Control and Communications – Tactical Public Affairs)

LT. COL. JOEL D. BABBITT is the product lead for Wideband Enterprise Satellite Systems, under the PEO for Enterprise Information Systems’ project manager for Defense Communications and Army Transmission Systems, Fort Belvoir, Virginia. He previously served as the product manager for WIN-T Inc 1 and for command, control, communications, computing and intelligence for a unit under the USSOCOM. He holds a master’s degree in computer science from the Naval Postgraduate School and a bachelor’s degree in psychology from Brigham Young University, and is a graduate of the U.S. Army Command and General Staff College. He is Level III certified in program management, Level II certified in engineering and Level II certified in information technology. He is a Project Management Professional and a member of the Army Acquisition Corps.

This article was originally published in the July – September 2016 issue of Army AL&T magazine.

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GROUND TRUTH

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Piggybacks and workarounds: The Acquisition Lessons Learned Portal contains a wealth of information on new ways to use existing processes to get weapons to warfighters in less time.

by Ms. Amanda Nappi

The acquisition process can be a long and laborious journey for acquisition personnel and stakeholders involved in the development of a weapon system. With a plethora of required documentation, milestone requirements and validations needed from oversight councils, bureaucracy is slowing our ability to rapidly provide the warfighter with innovative weapon solutions. In addition to slowing our support to the warfighter, the lengthy process is costly to taxpayers and could cause our country to be overtaken by a more technologically advanced adversary. It is no wonder that Congress is looking for acquisition reform. The need for a faster, more streamlined acquisition process is clear.

The Army Acquisition Lessons Learned Portal (ALLP) is an online knowledge management tool that promotes the streamlining of acquisition by sharing lessons learned and best practices. While it is no substitute for truly streamlined processes and procedures, it is a place where those in acquisition can learn how to do things better and more efficiently. The following lessons from the ALLP share valuable experiences and advice from acquisition personnel on speeding up weapon system development and streamlining acquisition processes to more rapidly field weapon systems.

SPEEDING WEAPONS DEVELOPMENT

LL_763: Possibly shorten the time it takes to validate requirements by “piggybacking” onto unfulfilled, currently validated requirements and proposing a technology insertion of your program to fulfill those unmet requirements.

Background
The Command Post of the Future (CPOF) is a virtual command post where participants can see a common picture of the battlefield and scheme of maneuver, and exchange information in real time from dispersed locations.

VIGILANT AWARENESS

VIGILANT AWARENESS
Army Sgt. Jon Findley, right, of the 311th Sustainment Command (Expeditionary), tells Pfc. Arturo Gonzalez how to brief the enemy situation using the CPOF computer system during the 311 ESC Command Post Exercise – Functional (CPX-F) at Camp Parks, California, in September 2015. When seeking an approach that would substantially shorten the timeline to get the CPOF fielded, the transition team piggybacked onto existing requirements. (Photo by Army Lt. Col. Gregg Moore, 31th ESC public affairs officer)

The CPOF concept and technology were developed by the Defense Advanced Research Projects Agency, but it needed to be transitioned to a military service. The Army was preparing for deployment to Iraq at the time, and there was a critical operational need for the collaboration capability because of the growing threat from improvised explosive devices. Under the traditional DOD acquisition process, it generally takes two years to validate requirements. The CPOF transition team identified an approach that would substantially shorten the two year timeline to meet the Army’s urgent need: piggybacking on existing requirements.

The transition team searched existing information technology (IT) requirements within the U.S. Army Training and Doctrine Command database to find unfulfilled but validated requirements that the CPOF system could satisfy. The team found six or seven suitable requirements, including one for collaboration in the Maneuver Control System (MCS), a network of computer workstations that form the command-and-control system for Army maneuver elements in battalion through corps echelons. In January 2006, the team was able to justify adding CPOF as a “technology insertion” into the MCS program because of the MCS program’s unfulfilled collaboration requirement.

Recommendation
Identify candidate requirements and programs by searching existing, unmet requirements and selecting a best fit. It may be better to select requirements associated with programs that may pass Milestone C before your program fully transitions, to simplify completion of paperwork, meetings and other acquisition requirements.

LL_770: Consider fielding a capability without full-scale initial operational test and evaluation (IOT&E) and the Beyond Low-Rate Initial Production (LRIP) Report, instead satisfying the need for operational testing by using the “as soon as practicable” provision in the Joint Network Node law.

Background
The Joint Network Node – Network (JNN-N) is considered a successful rapid acquisition. Less than a year after the submission of an operational needs statement in 2004, the program delivered greatly enhanced beyond-line-of-sight communication capabilities to the warfighter. Furthermore, JNN was fielded to almost the entire Army within five years.

The rapid acquisition of JNN-N overcame a number of challenges, including the perceived avoidance or postponement of testing requirements by DOD’s Director of Operational Test and Evaluation. The Army had allocated funds and bought equipment without completing testing. However, since JNN was not a program of record, DOD officials disagreed over whether JNN would fall under DOD Instruction (DODI) 5000.02 processes. Because of these rapid acquisition practices in the JNN-N program, Congress included provisions, now known as the JNN Law, in the FY07 National Defense Authorization Act that require operational test and evaluation (OT&E) before fielding. However, this law does not prevent fielding without IOT&E and a Beyond LRIP Report. It requires only that a Beyond LRIP Report be provided “as soon as practicable.”

NODE UPKEEP

NODE UPKEEP
Spc. Brandon McClure, left, and Sgt. Michael Remaly of the 3rd Infantry Division perform preventive maintenance checks and services in February on a Satellite Transportable Terminal at Fort Stewart, Georgia. The Joint Network Node – Network was fielded after operational test and evaluation but without initial operational test and evaluation or a Beyond LRIP Report. (U.S. Army photo by Spc. Nicholas Holmes)

The reduced testing would result in increased program risks of uncertain nature, which program managers would have to balance against the risks posed by not delivering the capability in a timely manner. Operational demonstration of effectiveness is currently not credited toward official testing requirements, but it may provide an opportunity to satisfy the law’s official testing requirement while reducing testing efforts.

Recommendation
To satisfy the valid need for operational testing without performing full-scale OT&E, acquire equipment on a small scale at first, and field equipment on a trial basis, enabling users to provide direct and rapid feedback to developers on equipment performance and other issues. This operational testing approach is also more consistent with the use of commercial and government off-the-shelf equipment, the subsystems of which are already mature and largely understood, and the importance of user feedback in setting requirements for software and IT-heavy systems.

LL_138: Use other services’ contracts when feasible and when an accelerated schedule does not allow for long contract development times.

Background
Team Coalition, Command, Control, Communications, Computers, Intelligence, Surveillance and Reconnaissance (C5ISR) used numerous methods to procure equipment; however, accelerated deployment timelines made it difficult for the team to execute contract actions in a timely matter. Ideally, an omnibus contract would satisfy most needs, but development of such a contract requires time that is often unavailable for a quick reaction capability. Team C5ISR, which included personnel from the Program Executive Office for Command, Control and Communications – Tactical (PEO C3T) and the PEO for Intelligence, Electronic Warfare and Sensors, reached out to the U.S. Navy for several of its materiel procurements. The Navy contracting office became a critical partner, executing materiel procurements on several omnibus-type contracts to meet the deployment timelines.

Recommendation
Contact contracting offices from other services to see if omnibus-type contracts are available to meet your procurement needs. Be aware that contract fees are typically charged to the requiring organization.

THE QUICKER, THE BETTER

THE QUICKER, THE BETTER
This model compresses or eliminates phases of the acquisition process and accepts the potential for inefficiencies to achieve a deployed capability on a compressed schedule. The model shows one example of tailoring for accelerated acquisition, and many others are possible. This type of structure is used when technological surprise by a potential adversary demands a higher-risk acquisition program. Procedures applicable to urgent needs that can be fulfilled in less than two years are a subset of this model. (Source: Undersecretary of Defense for Acquisition, Technology and Logistics)

MINIMIZING ACQUISITION BUREAUCRACY

LL_139: Establish a SharePoint site to collaborate on documentation and streamline coordination and communication.

Background
Team C5ISR needed a common database throughout the quick reaction capability process because of the large amount of information sharing across multiple PEOs, program managers, disparate locations, etc. Team C5ISR capitalized on an existing SharePoint site at higher headquarters that allowed the team to use a subpage to collaborate on all existing documentation.

Recommendation
Establish a SharePoint site and use it as a configuration management tool. A SharePoint site will allow organizations to collaborate on all existing documentation, reduce large file transfers over email and streamline team coordination and communication. Capitalize on an existing SharePoint site and create a subpage to shorten site development time.

LL_949: To shorten acquisition timelines, leverage DODI 5000.02 Enclosure 13 (Rapid Acquisition) wherever allowed in order to execute and document a program in parallel, rather than following the serial acquisition category (ACAT) structure.

Background
Enroute Mission Command and Control provides military internet access and mission command capability for Soldiers while in flight on U.S. Air Force C-17s to support rapidly deployed joint Global Response Force missions. It was the first Army program to use the new DODI 5000.02 Enclosure 13 for rapid acquisition to execute a production and deployment milestone. Enclosure 13 provides policy and procedure for acquisition programs that provide capabilities to fulfill urgent operational needs and other quick reaction capabilities that can be fielded in less than two years and are below the cost thresholds of ACAT I and IA programs. While the program management office still has to prepare all of the standard acquisition documentation, it can execute the program in parallel, which shortens the acquisition timeline.

Recommendation
Replace acquisition models for ACAT II and III programs with Enclosure 13, thereby allowing documentation and execution to happen in parallel, rather than serially. This model should become the standard rather than the exception.

LL_795: Regardless of the Milestone Decision Authority (MDA), allow those empowered to do so to make programmatic decisions to facilitate progress.

LL_672: When MDA and authority to conduct a Materiel Development Decision (MDD) was delegated from the Army Acquisition Executive (AAE) to a PEO, it greatly reduced the timeline for Full Deployment Decision (FDD) approval.

Background
Does every decision for Acquisition Category ID programs have to go before the defense acquisition executive (DAE)? The MDA retains decision authority for some actions but delegates as appropriate.

The Airborne, Maritime, Fixed Station (AMF) radios are software programmable, multiband, multimode, mobile ad hoc networking radios that provide voice, data and video communications. AMF ensures the Soldier’s ability to communicate both horizontally and vertically via voice and data within all mission areas. The MDA for AMF radios is the DAE; however, the products delivered under that umbrella have been organized into subprograms. For the Small Airborne Networking Radio, the DAE delegated decision authority to the AAE. Time may be saved going through a lower-level MDA as programs and oversight duties can be better distributed across decision-makers.

The Global Command and Control System – Army (GCCS-A) is the Army’s strategic, theater and tactical command, control and communications system. It provides a seamless link of operational information and critical data from the strategic GCCS-Joint to Army theater elements and below through a common picture of Army tactical operations. When the AAE delegated MDA and authority to conduct an MDD for the GCSS-A bridge effort to PEO C3T, it greatly reduced the timeline for FDD approval. PEO C3T conducted weekly FDD integrated product team meetings to discuss the program status and worked to keep tasks on schedule. Delegating the MDD reduced the time between MDD submission and FDD approval from 180 days to 120 days.

Recommendation
Recommend pushing decision authority to the lowest levels possible to better distribute programs and oversight duties across the potential decision-makers and remove unnecessary bureaucracy and potential program delays. Authority also may be delegated to lower levels for some decisions, such as those concerning subprograms, program modifications or bridge efforts, thus eliminating the need to go through additional gatekeepers to access the MDA.

For more information on these and other Army lessons learned within the ALLP, go to https://allp.amsaa.army.mil; a common access card is required to log in.

MS. AMANDA NAPPI is a supply systems analyst from the Logistics and Readiness Center of the U.S. Army Communications-Electronics Command on developmental assignment with the U.S. Army Materiel Systems Analysis Activity at Aberdeen Proving Ground, Maryland. She holds a B.A. in mathematics from The College of New Jersey and is working toward an M.S. in supply chain management at Towson University. She is Level II certified in life cycle logistics and Level I certified in program management.

This article will be printed in the October – December issue of Army AL&T magazine.

Related Links

DODI 5000.02 Enclosure 13

Command Post of the Future

Joint Network Node – Network

Interservice Integration

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Construction contracting in Qatar provides a user-level view of acquisition reform, its possibilities and its challenges.

by Maj. Michael J. Carroll and Capt. Sarah Lark

Acquisition reform generally happens at echelons above reality for most of the Defense Acquisition Workforce. Successful reform is evident only when it begins to take root at levels below the contracting support brigade or below wing-level contracting. One of the most effective of these initiatives is the use of contracting vehicles to support multiple service component contracting offices. This integration can provide quick wins in terms of manpower and cost reduction.

However, the process is not as straightforward or as simple as it might seem. There are challenges to overcome and solutions to work out in implementing the necessary systems and processes, as the Army’s Regional Contracting Command – Qatar (RCC-QA), a subordinate element of the 408th Contracting Support Brigade, and the Air Force’s 379th Expeditionary Contracting Squadron (ECONS) experienced in working together to support construction efforts in Qatar.

COMPETING FOR VENDORS
Since the announcement that Qatar would host the 2022 FIFA World Cup soccer tournament, construction efforts across the country have exploded. High-dollar construction projects associated with the tournament have drawn the larger firms away from minor construction on Camp As Sayliyah and Al Udeid Air Base, the two installations in Qatar for U.S. military operations. Because the military-specific projects must be below the military construction threshold of $1 million, fewer vendors are interested in them than in the ­multimillion-dollar projects to support the World Cup.

GETTING THE JOB DONE

GETTING THE JOB DONE
Staff Sgt. Charles Wilson, 379th ECONS construction contracting officer, talks with a supervisor at a construction site in January at Al Udeid Air Base, Qatar. When military construction projects took a back seat to much more lucrative construction projects in preparation for the 2022 FIFA World Cup soccer tournament, Army and Air Force contracting offices took a unified approach to create larger, more appealing contract opportunities. (U.S. Air Force photo by Tech. Sgt. Terrica Y. Jones, 379th Air Expeditionary Wing Public Affairs)

With the smaller number of vendors to meet continued mission requirements, the Air Force and Army contracting activities were looking to streamline the award process by establishing a multiple-award construction contract or multiple-award task order contract. These contract vehicles would allow the contracting offices to lock in a vendor base and ensure that they would be able to satisfy the requirements of their customers. Both agencies released requests for proposals and quickly realized that if they did not work together, the Army and Air Force would be competing for a relatively small subset of vendors that would be interested in these lower-dollar projects.

PINPOINTING THE PROBLEM
During the first week of May 2016, while the Army and Air Force organizations were developing their independent contract vehicles, a joint contracting support board (JCSB) was being established in Qatar. Joint Publication 4-10, Operational Contract Support, identifies the JCSB as “the primary JFC [joint force commander] mechanism to coordinate and deconflict contracting actions within a designated operational area.”

It was during the initial JCSB that the U.S. Central Command operational contract support integration cell (OCSIC) discovered the duplication of effort. The OCSIC is the lead agency within the combatant command that is responsible for integrating and synchronizing operational contract support. The contracting activities discussed the best resolution and decided that the 408th Contracting Support Brigade would continue with the award of a contract vehicle that could support both organizations.

Both commanders recognized that this was an opportunity to work together and gain efficiencies. Under the system that existed prior to this collaboration, each office was responsible for its own construction contract vehicle. By using a joint contract vehicle supporting both organizations, the commanders had the flexibility to prioritize other, nonconstruction requirements from their customers and focus on new strategic contracts to support the command.

ADDRESSING CONCERNS
Initial discussions between the two staffs raised several concerns:

A lack of a common contract writing system between the services in Qatar. In theater, the Army used (and still uses) Procurement Defense Desktop (PD2) as the primary means of writing and awarding contracts. The Air Force, although trained on PD2 stateside, uses oContrax as its contract writing system in theater. Though the two systems have similar objectives, they lack a common system architecture that would allow them to communicate with each other.

A major difference between the organizations in accepting and invoicing procedures. The Army relies on the Wide Area Workflow (WAWF) suite of applications, while the Air Force uses a manual invoice process through Shaw Air Force Base, South Carolina. Because invoicing instructions are included in the contract clauses, identifying the procedures that vendors will use is vital to ensure timely processing of payments.

OPPORTUNITY KNOCKS

OPPORTUNITY KNOCKS
Shimeka Goston, center, a contract specialist with RCC-QA, delivers a presentation on registration in the System for Award Management (SAM) to vendors at a March industry day at the Alfardan Gardens Housing Area in Ar-Rayyan, Qatar. Supporting Goston were other members of the pre-award team: from left, Fakera Nazneen, Michael Kraft, Maj. Trevor Chambers and Shonna Tyson. The event was a chance for vendors to get more information about the benefits of doing business with the U.S. government; SAM is a central registry of companies authorized to do business with the government. (Photo by Redjie Del Rosario, Vectrus)

The need for a method whereby each organization can track the actions it has awarded. The contracting activities base their manning decisions in part on the number and complexity of actions that a contracting office has awarded. Thus, each organization must be able to account for the workload involved in awarding and administering contracts.

NOT-SO-SIMPLE SOLUTIONS
The seemingly simple solution—to grant the 379th ECONS access to the existing RCC-QA structures within Procurement Defense Desktop—proved to be more challenging than expected. Although they were already trained in the use of PD2, granting the Air Force personnel access to Army systems required sponsoring them in Army Knowledge Online and filling out multiple system access requests. The processing times for these requests varied, but the distances between system administrators in the continental U.S. and the end users in theater only made the waits longer. The significant time differences often meant lost days between submission of requests and actions taken.

The next hurdle was a longer-than-expected wait for the network communications team to verify the acceptability of the Citrix software used by the Army and install it on the Air Force users’ computers. Because of the obvious need for information security, this process took approximately six weeks longer than expected.

Similarly, the two services lack a common procedure for acceptance and invoicing. The immediate solution was to include a local clause that Air Force-awarded task orders required submission of invoices manually through established Air Force procedures and that Army-awarded task orders would use WAWF. Issuing multiple sets of instructions for the same payment process, however, runs counter to the very efficiencies that the services have been trying to create.

CONCLUSION
The collaboration between an Army regional contracting command and an Air Force contracting squadron is a small step in realizing the goal of operational contract support: that different agencies work together to enable the combatant commander to fulfill the mission. While great strides can be made at the tactical level to increase communication and cooperation, the larger acquisition community must take concrete steps at the joint level to advance this goal.

The adoption of a common contract writing system and vendor payment method would allow for a single pool of system administrators and provide more effective theaterwide support.

For more information, contact the authors at Michael.j.carroll50.mil@mail.mil or sarah.lark@auab.afcent.af.mil.

SHELTER FROM THE SUN

SHELTER FROM THE SUN
Contractors wire rebar together in January to support the poles for a new 379th Expeditionary Security Forces Squadron sunshade to protect military working dogs assigned to the 379th Expeditionary Security Forces at Al Udeid Air Base, Qatar. Joint Army-Air Force contracting efforts in Qatar have pointed up the need for permanent improvements in processes and systems to enable more interservice collaboration. (U.S. Air Force photo by Tech. Sgt. Terrica Y. Jones, 379th Air Expeditionary Wing Public Affairs)

MAJ. MICHAEL J. CARROLL is a contract management officer at RCC-QA, Camp As Sayliyah. He has an MBA in contract management from the Naval Postgraduate School and a B.S. in business management from Empire State College. He is Level II certified in contracting and has been a member of the acquisition workforce for nearly four years.

CAPT. SARAH LARK (USAF) is the commander of the 379th ECONS at Al Udeid Air Base. She has an M.A. in procurement and acquisition management from Webster University and a B.S. in business administration from The Citadel. She is Level III certified in contracting and has been a member of the acquisition workforce for 10 years.

This article will be printed in the October – December issue of Army AL&T magazine.

Subscribe to Army AL&T News, the premier online news source for the Acquisition, Logistics, and Technology (AL&T) Workforce.

One ‘Peculiar’ Fellowship

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An Army acquisition officer assigned to a stint with Amazon sees firsthand where the consumer giant’s corporate values and those of the military merge and diverge.

by Lt. Col. Steven D. Gutierrez

How does it sound to hang up your military uniform, slip into something more casual, challenge convention and maybe even take your dog to work, all while immersing yourself in one of the world’s leading technology and innovation companies? That may sound too peculiar to be possible, but “peculiar” is exactly how Amazon.com Inc. likes to think of itself.

The Amazon Military Talent Partnership group runs a portfolio of military fellowship programs to provide just that kind of opportunity. For some service members and veterans, working at Amazon is a special career-broadening assignment; for others, it is an extended job interview, an unparalleled opportunity to transition seamlessly from military service to a second career with an industry juggernaut.

At Amazon, the hustle of activity creates a sense of being at the center of the business universe. The company has reshaped global consumer behavior and expectations by pioneering innovation and inventing technology. A list of Amazon products and services is extensive: Fire TV, Echo with Alexa Voice Service, one-click shopping, Marketplace, Prime, Prime Now, Prime Air, Prime Pantry and Fresh, to name just a few. It is the fastest company to reach the milestone of $100 billion in annual sales and continues to expand its network of fulfillment centers, data centers, supporting supply chain and transportation infrastructure at blistering speeds. The net result is to ensure delivery of almost anything a consumer may desire, sometimes within moments.

It is hard to imagine the company’s humble beginning in 1994, when founder and CEO Jeff Bezos, recognizing the potential of e-commerce, entered the emerging online marketplace by selling books—just books—from the garage of his rented house in Seattle, Washington. Today, Amazon sells an estimated 500 million products and is by far the largest private employer in Seattle, having invested more than $4 billion to date to create a constellation of more than 30 corporate campus-style buildings. By 2021, Amazon’s transformation of the city skyline will be complete, with more than 10 million square feet of office space available to support a workforce of 55,000. The workforce is the heart of the ubiquitous corporate behemoth that seems to disrupt, if not dominate, most market spaces it chooses to enter.

JOINING WITH INDUSTRY

JOINING WITH INDUSTRY
After meeting with military fellows working at Amazon, Secretary of Defense Ash Carter takes questions from the media March 3 during a news conference at Amazon headquarters. Carter also has visited Silicon Valley several times in th past year. Carter aspires to collaborate, not compete, with the tech industry to attract the talent pool of innovative thinkers. (Photo by Navy Petty Officer 1st Class Tim D. Godbee, Office of the Secretary of Defense (OSD) Public Affairs)

DAY ONE
Joining Amazon’s ranks, I hit the ground running, as expected, in summer 2015 and never stopped throughout my year as an Army Acquisition Corps Training with Industry (TWI) fellow. My education, training and experience in military operations and acquisition provided a solid point of departure into unfamiliar territory. Indoctrination began at a million-square-foot fulfillment center in Phoenix, Arizona. There, the company introduces its “new hire” leaders to Amazon’s mission, principles, culture and business model. I would also work shifts as a fulfillment center associate, a member of a team receiving, storing, picking and shipping inventory. The grueling labor leaves a lasting impression meant to shape operational and strategic decision-making to consider workforce impacts, a lesson Army Acquisition Corps leaders should heed.

My fellowship’s all-access pass into different business segments provided me a front-row seat to witness, experience and participate in calculated business endeavors that only a company of Amazon’s scale—the size of an army—would dare. As a procurement manager during my TWI assignment, I designed and implemented vendor qualification systems and performance metrics for a $500 million annual spend category. My previous experience as a contracting specialist and officer conducting contract life cycle management greatly benefited the company. As a project manager at Amazon, I led the request for proposal on a project of CEO interest to fully automate fulfillment centers through robotic and mechatronic technology. (Mechatronics is a field combining multiple engineering disciplines to create “smart” devices, such as anti-lock brakes, robots and photocopiers.) I gained an appreciation for thoroughly analyzing return-on-investment (ROI) projections before making capital investment decisions. While there are always exceptions, aggressive ROI figures more often than not are telltale indications of revolutionary and disruptive technology.

I discovered that every project followed a surprisingly elegant and straightforward business model. This model has proven remarkably repeatable and relevant in vastly different business categories that span the virtual and physical domains, from e-commerce and cloud computing services to the Kindle and Fire tablet product lines. As legend has it, Bezos conceived the business model on a napkin. The scribbled-on, now framed napkin hangs on a wall in Bezos’ sixth-floor office on Amazon’s corporate campus. (See Figure 1.) The drawing is a flywheel diagram referred to as the “virtuous cycle.” At the center of the flywheel is growth, around which are selection, customer experience, traffic and sellers. Directly connected to growth is lower cost structure, which leads to lower prices, which feed back into the customer experience.

In a little over two decades, Amazon’s strategy of creating unrivaled economies of scale and ruthlessly pursuing efficiencies has catapulted the company to dizzying heights. Despite the exponential growth, market indicators suggest that this is only the beginning. That sense of a perennially new beginning creates a feeling that every day is day one for Amazon. This launch-day type of energy permeates all levels of the company, even after 20-plus years of endeavoring to be Earth’s most customer-centric company. All the while, the Army and its Acquisition Corps battle complacency, in part by placing select members of the workforce in positions to leverage lessons learned from the best companies in industry to ensure the continued distinction of fielding the best-equipped fighting force in the world.

THE ‘VIRTUOUS CYCLE’

THE ‘VIRTUOUS CYCLE’
The foundation of Amazon’s business model is a diagram that founder and CEO Jeff Bezos drew on a napkin, now framed and hanging on a wall in his office. It has shaped the company’s vast array of business categories across the virtual and physical domains, and has been studied by other companies worldwide. (SOURCE: USAASC, based on the sketch by Bezos)

MANAGING TALENT TO SHAPE ‘AMAZONIANS’
Talent management, an increasingly prominent theme in Army acquisition, is especially vital to filling Amazon’s expanding ranks as the company grows with its market share—from 30,000 employees in 2010 to over 230,000 in 2016. Recruiting, retaining and developing human capital, while imbuing the expanding workforce with the mindset that it is still day one, is no simple task in the technology space. Within the tech industry, specialists in the science, technology, engineering and mathematics fields are scarce and in high demand. Attracting the best in the human resources, marketing, program management and procurement disciplines is also fiercely competitive.

Like the company’s business model, Amazon’s leadership principles pervade day-to-day operations and shaped my initial expectations. Dialogue with my director touched on tasks related to each. Amazon seeks to draw and develop employees who share these principles:

  • Customer obsession.
  • Ownership.
  • Invent and simplify.
  • Are right, a lot.
  • Learn and be curious.
  • Hire and develop the best.
  • Insist on the highest standards.
  • Think big.
  • Bias for action.
  • Frugality.
  • Earn trust.
  • Dive deep.
  • Have backbone; disagree and commit.
  • Deliver results.

If these leadership principles seem a lot like the core values of military personnel, they are. The parallels are not lost on Amazon recruiters, either, as they develop comprehensive initiatives to attract, recruit and develop military talent. Colby Williamson, a Marine Corps veteran and recruiting manager with Amazon, believes that, “Regardless of someone’s military occupational specialty, branch or rank, the leadership skills developed while in the armed forces closely resemble Amazon’s 14 leadership principles.

“At Amazon, we look for leaders who are customer-centric, have a bias for action and think outside the box. Our culture is fast-paced, and our leaders are given a lot of ownership to make business decisions. This makes for a natural fit for military leaders, where they can also find a strong sense of belonging with their peers.” Amazon believes that military personnel who live by an ethos of loyalty, duty, respect, selfless service, honor and integrity already mirror Amazonian dogma.

HOW THE EXCHANGES BEGAN
The genesis for military personnel exchanges with industry was a critical requirement to establish officers with skills reflecting particular industrial practices and procedures that are necessary in materiel acquisition and logistics leaders. In response, DOD and its branches of service developed relationships with companies in the military-industrial complex that could help fill the void that military and civilian curricula could not fill, and could host officers for training assignments.

DEVELOPING TOP-LEVEL TIES

DEVELOPING TOP-LEVEL TIES
Secretary of Defense Ash Carter meets with Amazon CEO and founder Jeff Bezos in Seattle March 3, as part of his ongoing efforts to strengthen ties between DOD and the tech community. (Photo by Navy Petty Officer 1st Class Tim D. Godbee, OSD Public Affairs)

Currently, military assignments in the corporate world include the Secretary of Defense Corporate Fellows Program, the Army’s Training with Industry, the Air Force’s Education with Industry and, as of October 2015, the Navy’s Tours with Industry, with varying requirements for participation. Ideally, these cohorts will be strategically placed in follow-on assignments that make the most of their newly acquired higher-level managerial techniques and in-depth understanding of private-sector business methods to help the government collaborate and conduct business with industry more effectively. (For a U.S. Army Acquisition Support Center perspective on the TWI program, see “Shrinking the Divide,”.)

For example, military fellows assigned to Amazon are exposed to a commercial business culture that shuns PowerPoint presentations in favor of narrative white papers. Juan Garcia, formerly assistant secretary of the Navy for manpower and reserve affairs and now director of associate career development with Amazon, acknowledged that, “It’s one of Amazon’s many cultural norms that vary sharply from traditional Pentagon practices.” Favoring substance over style, Amazon believes that written documentation is better for decision-making, forcing organization of thought, avoiding misinterpretation and generating thoughtful inquiry from a better-informed audience.

Capt. Matthew Getts, an Air Force Education with Industry fellow, worked with Amazon Transportation Services and was impressed with the company’s ability to harness “big data” and automation to make more informed decisions. “Metrics were automated, at the $0.01 level of granularity, and with changes expressed in basis points (one-hundredth of 1 percent),” Getts said. “This data is packed into a six-page narrative and reviewed by the team together. This approach enables near-real-time informed decisions and cuts out unnecessary information that slows down decisions.”

The content of white papers is often dense, heavy on business analytics and light on anecdotal material. Consequently, military fellows assigned to Amazon tend to return to the government with expertise in presenting actionable information. In exchange, the company gains a seasoned military leader providing an exclusive perspective on projects and programs from the “other side.” As the government expands its business with Amazon Web Services for cloud computing services, this will become increasingly critical.

These mutually beneficial exchanges are expanding and evolving as both officers and enlisted personnel participate in fellowships with corporations in the world of technology beyond the confines of the military-industrial complex. The intent is that the fellowships be exchanges, with industry partners scheduled to send participants to government agencies.

MEETING THE BOSS

MEETING THE BOSS
Carter meets Frederick Thomas, a Marine veteran now working for Amazon, during a visit March 3 to company headquarters in Seattle. Next to Thomas is Marine Corps Brig. Gen. Eric M. Smith, Carter’s senior military assistant. Carter has taken a keen interest in forging ties with the tech industry, becoming the first secretary of defense in 20 years to tour Silicon Valley. (DOD photo by Navy Petty Officer 1st Class Tim D. Godbee, OSD Public Affairs)

TODAY’S FORCE OF THE FUTURE
The nascent military associations with Amazon reflect Secretary of Defense Ash Carter’s ambition to collaborate rather than compete with industry for the talent pool of free-thinking innovators. It is just that kind of thinking, outside the “five-sided box,” that the secretary of defense believes will help prevent conflict, shape security environments, win wars and maintain our military’s superiority in this complex world.

In this spirit of innovation, Carter has proposed Force of the Future talent management initiatives that depart dramatically from the status quo. No longer is the up-or-out officer promotion system sacrosanct, as DOD explores more flexible career tracks. The proposals include technical career paths, lateral entry into the military at a rank reflecting one’s former corporate status, expanded opportunities and incentives for officers and senior noncommissioned officers to attend Advanced Civil Schooling, as well as sabbaticals with industry.

Carter also has made it a point to shore up and build new bridges between DOD and the nation’s innovation and technology community. He has visited Silicon Valley several times in the past year, in the first such goodwill tours by a sitting secretary of defense in 20 years. On a trip in April, Carter courted technology companies to collaborate with DOD on national security concerns.

To establish inroads, bilateral personnel exchanges and lasting partnerships, in March he established a Defense Innovation Advisory Board. The board, led by Eric Schmidt, executive chairman of Google Inc. parent company Alphabet Inc., comprises 12 business operation leaders, all industry experts in organizational change by way of technology adoption. The board advises the department on organizational information sharing, mobile and cloud applications, iterative product development, rapid prototyping and sophisticated data analysis in business decision-making.

As part of these efforts, Carter visited Amazon’s corporate offices in Seattle in March, meeting with Bezos and his executive team. Carter then met with the active-duty Air Force, Army and Navy military fellows assigned to Amazon, underscoring at a subsequent news conference that they are today’s force of the future. Participating in the events of that day was a highlight of both my TWI fellowship and my Army career.

A VISIT FROM LEADERSHIP

A VISIT FROM LEADERSHIP
Lt. Gen. Michael E. Williamson, center, principal military deputy to the assistant secretary of the Army for acquisition, logistics and technology, meets with military fellows assigned to Amazon on Feb. 26: from left, Navy Lt. William Hall, the author, Navy Lt. Niki Elizondo, then-Lt. Col. William Fairclough and Air Force Capt. Matthew Getts. During the same visit to company headquarters in Seattle, Williamson, director of the Army Acquisition Corps, met with Amazon leadership and presided over Gutierrez’ promotion ceremony. (Photo by Jon Kaplan, Jon Kaplan Photography)

CONCLUSION
Amazon uses several military fellowship programs specifically to provide transition opportunities for separating service members. Amazon Military Talent Partnership recruiters work with the Service Member for Life Transition Assistance Program to identify eligible separating service members and help them negotiate the very challenging interview process. They also help veterans translate their military skills into marketable equivalents on their resumes. While the company has long sought junior military officers for leadership roles in its fulfillment centers, newly established programs cast the net even wider, looking to hire veterans of all ranks into various functional disciplines.

In 2015, for example, Amazon participated in the Camo2Commerce program, an initiative between several western Washington employers and Joint Base Lewis-McChord, Washington. The program accepted highly qualified military personnel who were in the process of separating to participate in a 12-week fellowship with Amazon while still on active duty. The fellows worked in operations, recruiting, facilities or Amazon Web Services with the possibility of earning a full-time position.

The program costs participating companies nothing and provides an employment opportunity for military candidates who otherwise might not make it through the stringent requirements of initial hiring. At the same time, it allows both parties, the business and the candidate, to thoroughly vet each other. The Camo2Commerce program’s first three Amazon cohorts consisted of a total of 12 military fellows and resulted in a 75 percent hiring rate, with eight accepting full-time positions.

In 2016, Amazon embarked on a partnership with the U.S. Chamber of Commerce’s Hiring Our Heroes initiative, substantially expanding the fellowship opportunities for transitioning to the company with the addition of four locations: Washington, D.C.; Fort Hood, Texas; Fort Huachuca, Arizona; and Fort Campbell, Kentucky. In the boldest pledge yet to hire talent from the military community, Bezos and first lady Michelle Obama in May announced a partnership in which Amazon committed to hire 25,000 additional veterans and military spouses over the next five years. The military’s loss can be a big gain for companies like Amazon.

For more information about the Amazon Military Talent Partnership, go to http://www.amazonfulfillmentcareers.
com/opportunities/military/ and http://amazondelivers.jobs/about/military/; about the Camo2Commerce ­program, http://camo2commerce.com/; about the U.S. Chamber of Commerce Foundation’s Hiring Our Heroes initiative, https://www.uschamberfoundation.org/hiring-our-heroes; and about DOD’s proposed Force of the Future initiatives, http://www.defense.gov/Portals/1/features/2015/0315_force-of-the-future/documents/FotF_Fact_Sheet_-_FINAL_11.18.pdf.

LT. COL. STEVEN D. GUTIERREZ, a U.S. Army Training with Industry Fellow with Amazon.com Inc. from July 2015 to June 2016, is a member of the Army Acquisition Corps and is Level III certified in contracting and program management. He holds an M.S. in management, acquisition and contract management and a master of public administration degree from the Florida Institute of Technology, and a B.S. in criminal justice administration from San Diego State University.

This article was originally published in the July – September 2016 issue of Army AL&T magazine.

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Competition Meets Collaboration

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Vendors share prototypes for weapon sights in a new mix-and-match approach to building interoperability into integrated Soldier systems for the best overall performance at the best overall price.

by Maj. Nicholas Breen

On a warm, dusty afternoon at White Sands Missile Range (WSMR), New Mexico, in May 2016, engineers from two competing vendors for the Family of Weapons Sights – Individual (FWS-I) program took the unusual step of swapping their prototypes and discussing the technical merits of each other’s approach to the program. This level of collaboration between competing vendors is highly unorthodox in the fiercely competitive world of defense procurement, yet it was the approach taken by BAE Systems of Nashua, New Hampshire, and DRS Technologies of Dallas. According to Lt. Col. (P) Timothy Fuller, then the product manager for Soldier maneuver sensors (PM SMS), “Interoperability ensures that any combination of vendor systems can be procured and fielded to the Soldier.”

The FWS-I will be the smallest, lightest and most capable thermal weapon sight in the Army inventory. Beyond its significant improvement over the legacy thermal weapon sight (TWS) program in size, weight and power, what is truly unprecedented is that this targeting device can pair wirelessly with the Soldier’s thermal-capable maneuver sensor in the form of the Enhanced Night Vision Goggle III (ENVG III). Wirelessly linking an individual Soldier’s maneuver sensor and targeting sensor finally provides the light infantry fighter a battlefield capability that our mechanized and armored forces have enjoyed for years.

The wireless connection provides improved situational awareness and increases the Soldier’s lethality and survivability by enabling them to aim and shoot at an enemy without having to transition from maneuver optics (ENVG) to target acquisition optics (FWS-I). The system software and wireless communication allow Soldiers to scan the environment and accurately engage the enemy without shouldering the weapon or using a laser pointing device (which can compromise the Soldier’s position) during the critical moments in an engagement when shots are first fired. The passive targeting capability, known as rapid target acquisition (RTA), functions when the ENVG III and FWS-I are wirelessly paired with one another but not when these systems are used alone.

“We have found, sometimes the hard way, that it is far better to work out interoperability and system integration problems early in the acquisitions process. That is the path we are taking,” said Timothy Goddette, deputy program executive officer in the Program Executive Office (PEO) for Soldier.

Goddette’s comment echoes a prominent subtheme of acquisition reform. Both the House and Senate versions of the National Defense Authorization Act for Fiscal Year 2017, in different ways, call for greater interoperability in a variety of contexts within and between the services. The two chambers are now reconciling the differences between their two versions of the bill to arrive at compromise legislation.

ALL EYES

ALL EYES
By pairing ENVG III and FWS-I, Soldiers no longer need to switch between night vision goggles and weapon-mounted thermal sights when acquiring or engaging threats, improving soldier safety and mission effectiveness. The vendor collaboration that made that interoperability possible required a lot of legwork on the part of PM SMS to develop a way forward that benefited both vendors as well as warfighters. (Image courtesy of PEO Soldier)

ESTABLISHED SYSTEMS, NEW APPROACH
Development of this new RTA technology and increased capability required management of the programmatic risks and potential complications that often arise as technologies are integrated into something new. Thermal sensors, which were first fielded to infantry Soldiers in 1998 with the AN/PAS-13, have significant tactical advantages compared with standard light-intensification night vision technology, as they sense heat generated by personnel and equipment and can detect targets through smoke, dust, fog and other obscurants. Night vision technology has been in the Army inventory even longer than the AN/PAS-13, going back to the first passive starlight scopes fielded in the 1960s. The first ENVG, which fused thermal and light intensification technology, was introduced in 2007.

The FWS-I now uses a wireless link to combine these technologies and make them even more lethal with the addition of RTA.

To reduce programmatic risk, PM SMS decided to bring two vendors on to the program not only for the engineering and manufacturing development (EMD) effort but throughout the life of the program. PM SMS, which is assigned to PEO Soldier’s project manager for Soldier sensors and lasers (PM SSL), has used this approach in past programs during the production phase to introduce price competition and to ensure sustained system deliveries should one vendor experience problems manufacturing these highly technical, difficult-to-produce electro-optic systems.

“Interoperability provides greater flexibility to the Army as well as increased opportunity to the industrial base,” said Fuller. “Cross-vendor interoperability provides the RTA capability to the Army while allowing the vendors opportunities to win awards on the FWS-I or ENVG III.” In other words, vendors are no longer tied to a winner-take-all approach on the FWS-I and ENVG III in order to provide the RTA capability that the Army desires. If one vendor provides better performance and a better price for one part of a system while another vendor provides a superior version of a different part, interoperability means the Army is not restricted to buying complete “sets” from one vendor or the other. It can buy what is best, and then mix and match to provide Soldiers with superior complete systems at the best possible price.

The FWS-I’s interoperability effort in EMD ensured that the weapon sight produced by one manufacturer would wirelessly transmit an image and work with another manufacturer’s ENVG. FWS-I is setting a new standard across the Army for partnering with industry and cross-collaboration among competing vendors. This will ensure that the total program will be fieldable, trainable, supportable and seamless to use, regardless of which vendors receive the awards for individual systems. This level of collaboration between competitors is new ground in defense acquisition that has great potential to grow in the coming years.

SEAMLESS PAIR

SEAMLESS PAIR
Rapid Target Acquisition technology functions when ENVG III and FWS-I are wirelessly paired, and gives Soldiers the capability to quickly locate and engage targets from any location without raising their weapon, improving Soldier safety and lethality. PM SMS worked with by BAE Systems and DRS Technologies to make sure that components created by one company paired seamlessly with those made by the other. (Image courtesy of PEO Soldier)

JUST A FIRST STEP
As the Army continues to invest in the individual Soldier’s lethality, communication and navigation capabilities on a digital platform, multiple vendors will need to figure out how to come together with a PM shop to provide solutions that allow their hardware to work together in order to provide a whole new capability. FWS-I is just the tip of the iceberg. More of this type of collaborative effort will be seen when efforts like the Intra Soldier Wireless and Integrated Soldier Sensor System, begin to come online.

Achieving robust interoperability meant a great deal more than simply writing a requirement for interoperability. It involved full participation of PM SMS, as well as resources and support for the testing and development necessary to achieve the goal. PM SMS provided funding for testing and development of interoperability as part of the FWS-I program.

“Interoperability must be incorporated early in the system integration effort,” said Dean Kissinger, technology lead for the FWS-I team. “Trying to retrofit systems to achieve interoperability would have introduced significant risk and cost to the program.” Consequently, PM SMS began planning early in the process.

The government team drafted an initial interface control document (ICD), which established a baseline for coordination between the government and vendor teams. “Our initial ICD was generic in some parts, allowing vendor-specific technical solutions to be added when the time was right,” Kissinger said. “This approach enabled early collaboration with the vendors to complete the document. We then facilitated the integration effort to ensure that the vendors’ hardware was able to communicate with each other and be compliant with the ICD.”

CHALLENGING OLD HABITS
Partnering with competitors in writing the ICD wasn’t a typical process for the vendors. And while both vendors individually welcomed the idea of being involved, it took some time and effort for all parties to feel comfortable with the approach. Over the spring and summer of 2015, meetings were held to take the ICD from concept to reality. Vendors were invited to their competitor’s facilities for engineering working group sessions that slowly hammered out a way forward.

HANDS-ON TECH

HANDS-ON TECH
ENVG III and FWS-I provide dismounted soldiers with an integrated thermal targeting system to illuminate the night. PM SMS’s work to wirelessly link the Soldier’s maneuver sensor in the ENVG and the targeting sensor in the FWS gives the light fighter a battlefield capability previously enjoyed only by mechanized and armored forces. (Image courtesy of PEO Soldier)

“The government team had to earn the trust of both suppliers and facilitate the discussions so that we all felt comfortable sharing the level of detail required to be successful,” said Joe Tiano, program director for BAE. As this was the first time either vendor had been asked to work with a direct competitor, Tiano said, “Our expectations were low going into the effort because of the concerns with protecting intellectual property (IP) and being careful not to provide a competitive advantage.”

Tony Bacarella, senior director and dismounted portfolio leader for DRS, shared the same concerns. “It took a lot of effort on the part of the government to deliberately manage the process and provide DRS a level of comfort that they were able to facilitate the discussions while being sensitive to DRS’s IP concerns,” Bacarella said.

The meetings culminated in an operational excursion to WSMR in May 2016. For the very first time, representatives from both vendors and the government team witnessed the results of their labor in a cross-vendor operational environment. PM SMS put the systems in the hands of Soldiers and had them run missions in which the ENVG III and FWS-I from the different vendors were linked directly in the same environment. After every mission, Soldiers were asked if they could tell the difference between using pieces of equipment that came from the same vendor and using paired equipment from different vendors. The PM SMS team knew that their work had paid off when the Soldiers’ feedback indicated that they couldn’t tell the difference.

Leading up to the operational excursion at WSMR, Kissinger assumed responsibility for figuring out a new test methodology for this process, in close collaboration with both vendors. “The interoperability effort presented a unique challenge to the government team in terms of establishing requirements and structuring a test and evaluation plan for the interoperable system configurations,” he said. Coordination with both vendors was key to ensuring that all parties were in agreement regarding the established test methodology and procedures.

The government facilitated and performed all test events and included early software integration assessments during development of the interoperable systems. Testing of the final deliverable hardware included functional verification performed by PM SMS, laboratory characterization performed by the Night Vision and Electronic Sensors Directorate (NVESD), and an operational assessment performed by the U.S. Army Test and Evaluation Command with Soldiers from NVESD, an element of the U.S. Army Communications-Electronics Research, Development and Engineering Center. “It was crucial to have the program office actively functioning as an engaged intermediary throughout the whole process,” said Bacarella.

Tiano offered a final piece of advice to any program offices working in a similar situation. “Be proactive and upfront in defining the requirements, and involve the suppliers in the process. Describe what success looks like and the resulting benefits to the warfighter. Clearly define the test requirements to prove hardware interoperability.”

TARGET SIGHTED

TARGET SIGHTED
A test officer from the Program Executive Office (PEO) for Soldier tests a thermal weapon sight in an environmental test chamber on WSMR. A recent effort by PEO Soldier’s Product Manager for Soldier Maneuver Sensors (PM SMS) took a collaborative approach among vendors to ensure that weapon sight components interoperate more effectively. (Photo by Drew Hamilton, WSMR Public Affairs)

CONCLUSION
PEO Soldier had taken earlier steps, as well, to address the challenge of integrating Soldiers’ clothing, helmets, body armor, weapons, night vision and other equipment with the 2015 establishment of a product director for Soldier systems integration (PD SSI), to ensure that the clothing and equipment developed by different project managers could work together. PEO Soldier created working groups to bring together members of different project management offices, enhancing coordination. “This came about partly because of our continuing effort to provide new and more powerful capabilities for the Soldier, and partly because of our focus on integration and lightening the Soldier’s load,” said Lt. Col. Anthony E. Douglas, the current PM SMS.

By looking at integration and interoperability earlier in the acquisition process, PEO Soldier is stepping up its game on second- and third-order integration with weapons, body armor and helmets. Soldiers already mount night vision devices on their helmets, and put weapon sights and aiming lasers on their weapons. Technology is opening many new possibilities for equipment to communicate and work together.

The acquisition process will continue to adapt to meet Soldiers’ and taxpayers’ needs, but we, as acquisition professionals, often are not sure how those reforms translate to the individual program level. The task for us is to find ways to meet those needs by trying to streamline processes and existing requirements in innovative ways that make sense and save the taxpayers money.

For more information, contact the PEO Soldier Public Affairs Office at 703-704-2802 or go to http://www.peosoldier.army.mil/feedback/contactForm.asp?type=general.

MAJ. NICHOLAS BREEN, until recently the assistant product manager for FWS-I at PEO Soldier, Fort Belvoir, Virginia, is now a portfolio manager in the Office of the Deputy Assistant Secretary of the Army for Plans, Programs and Resources at the Pentagon. He has an M.A. in liberal arts from Johns Hopkins University and a B.S. in political science from the University of Nebraska at Kearney. He is Level II certified in program management.

This article will be printed in the October – December issue of Army AL&T magazine.

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RELATED LINKS

PM SSL: http://www.peosoldier.army.mil/programs/pmssl/

PD SSI: http://www.peosoldier.army.mil/programs/pmswar/

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